Hotel Los Héroes

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Los Héroes

Exterior
Restaurant
Reception
View from property
Outdoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
142, Provincia de Guanacaste, Arenal, Guanacaste, 50807
  • Lake Arenal
    5 min walk
  • Randorama
    7 min drive
  • Transmonteverde Bus Terminal
    104 min drive
  • La Fortuna (FON-Arenal)
    69 min drive

Room options

Standard Double or Twin Room, 1 Queen Bed, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room, Multiple Beds, Non Smoking

  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Panoramic Double Room, 1 Queen Bed, Non Smoking

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room, 2 Twin Beds, Non Smoking

  • Lake view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Hotel Los Héroes

3-star Arenal hotel with outdoor pool
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a garden. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided.
Hotel Los Héroes offers 18 accommodations. This Arenal hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Dining is available at one of the hotel's 2 restaurants. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Arenal hotel also offers an outdoor pool, a terrace, and a garden. Onsite self parking is complimentary.

Hotel Los Héroes is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 7 AM and 10 AM.
Hotel Los Héroes has 2 restaurants on site.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium channels

Policies

Check-in

Check-in start time: 7 AM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:30 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Los Héroes Arenal
Los Héroes Arenal
Hotel Los Héroes Hotel
Hotel Los Héroes Arenal
Hotel Los Héroes Hotel Arenal

Hotel Los Héroes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 4 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.0/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Willy, mill village n.s.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
food,service,friendly owner,clean bathrooms good caffee
Stayed 8 nights in Feb 2020

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Stayed 3 nights in Feb 2019

8/10 Good

Adriana

Liked: Cleanliness, staff & service, room comfort
I recommend Hotel Los Heroes
The hotel has a very good service, good food, and the most amazing view of the lake. My only recommendation is to update the infrastructure a little bit. Some door handles not in good shape.
Stayed 1 night in Feb 2019

8/10 Good

Ticos24, San José

Traveled with partner
Liked: Staff & service, amenities
Un pedacito de Suiza en Costa Rica, el paisaje es precioso, combinación de montaña y lago. La fachada del hotel y el restaurante del edificio principal están decorados con encanto. Personal súper amable, servicio muy personalizado, siempre con una sonrisa y pendientes de que estés bien atendido. Estábamos de aniversario y tuvieron un muy lindo detalle, nos dejaron una botella de un espumante delicioso en la habitación. Nos sorprendió gratamente. Detalles a mejorar: el mantenimiento general. Las habitaciones son pequeñas y requieren ser renovadas, que se vean más cuidadas. Los horarios del recorrido en tren muy limitados, área de los puentes en arco con zacate muy alto (lo que le resta encanto). Restaurante Rondorama parece abandonado, sin decoración, se ve hasta sucio. Mil veces más bonito el restaurante del edificio principal. Menú muy limitado, pocas opciones.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Esta propiedad es muy bonita , es un lugar para descansar, la vista al lago es hermosa
Stayed 1 night in Jul 2019

10/10 Excellent

MARTAELENAARCE, ALAJUELA, COSTA RICA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un concepto muy diferente, un lugar ideal para el descanso y para disfrutar de la maravillosa vista al lago Arenal. El diseño del hotel es encantador, la iglesia, lechería, el viaje en trencito, el restaurante giratorio, etc. La alimentación está buena pero incluiría un poco más de opciones en el menú, aunque no está mal. Considero que le falta un poco de "cariño" al recorte de las zonas verdes, ví el monte muy alto en especial hacia el rest. giratorio. El rest. giratorio lo ví un poco descuidado y es un lugar espectacular, con una vista preciosa y podrían sacarle más provecho. Son detalles pero el lugar me pareció divino y deseo volver.
Stayed 1 night in Jun 2019

10/10 Excellent

FabiánQuesada, Alajuela, C.R.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vista del restaurante 360, simplemente espectacular.
Stayed 3 nights in Dec 2018