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El Portal de San Lázaro

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Portal de San Lázaro

View from property
Courtyard
Bar (on property)
Premium bedding, in-room safe, blackout drapes, free WiFi
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
Pasaje Violin 107 - San Lazaro, Arequipa, 4001
  • Arequipa's Historical Museum
    5 min walk
  • Masamama Café
    2 min walk
  • Arequipa Station
    7 min drive
  • Arequipa (AQP-Rodriguez Ballon Intl.)
    23 min drive

Room options

View all photos for Triple Room

Premium bedding, in-room safe, blackout drapes, free WiFi

Triple Room

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room

Twin Room | Premium bedding, in-room safe, blackout drapes, free WiFi

Twin Room

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Premium bedding, in-room safe, blackout drapes, free WiFi

Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Premium bedding, in-room safe, blackout drapes, free WiFi

Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

El Portal de San Lázaro

3-star hotel in Historical Center
This hotel features a restaurant, a bar/lounge, and a rooftop terrace. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and a meeting room.
El Portal de San Lázaro offers 20 accommodations with safes and hair dryers. Beds feature premium bedding. LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This Arequipa hotel also offers a rooftop terrace, a library, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available on request) and an area shuttle. Complimentary self parking is available on site.

El Portal de San Lázaro has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 9 AM.
Onsite venue - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM at scheduled times and on request
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No elevator
  • Wheelchair accessibility

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Limited room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 10.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 10296366531

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

El Portal San Lázaro Hotel Arequipa
El Portal San Lázaro Hotel
El Portal San Lázaro Arequipa
El Portal San Lázaro
El Portal de San Lázaro Hotel
El Portal de San Lázaro Arequipa
El Portal de San Lázaro Hotel Arequipa

El Portal de San Lázaro Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 15 out of 29 reviews" "
Rating 8 - Good. 14 out of 29 reviews" "
Rating 6 - Okay. 0 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

6.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Paloma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Everything exceeded expectations. This hotel has a very homey feel. Only downside is that there is no restaurant, but many places to eat nearby.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Staff was very friendly and even after checking out. They let you keep you luggage in a storage area in case you have a later flight. Very recommended.
Stayed 2 nights in May 2019

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All great, the place is really nice, the only small issue detected- no hot water during two days.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Idoia, LONDON

Beautiful and friendly hotel
We spent a couple of days there and everything was perfect. We arrived early in the morning after spending the night on a bus and they offered hot drinks straight away. They prepared our room as soon as they could and we were allowed to check in earlier than expected so we could rest. Really nice touch on their side! The place is beautifully decorated with paintings and art and it feels like a high end hotel. Beds are very comfy, bathroom clean and shower powerful. Breakfast is good (they even go to the baker to get the delicious bread first thing in the morning before they sell them out). The location is good, in a quiet street, about 10 minutes walk from the main attractions. Great stay and highly recommended.
Stayed 2 nights in Aug 2018

8/10 Good

M, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to the attractions
We had a lovely stay at El Portal de San Lazaro. It’s on a quiet street off the main road, and walkable to the Plaza and the attraction. Special mention to Israel the hotel manager, who gave us excellent restaurant recommendations and was a great host. Only issue we faced was that the hotel doesn’t have central heating, and nights were cold. They did give us extra blankets, though!
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location, beautiful interior
Perfect location in the small and windy stone streets of Arequipa. Quick walk to main square and the park. Close to all top rated attractions in AQP. Staff is great and rooms are clean and nice. Good breakfast. Really lovely to be able to walk to all we wanted to see...
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, great location, hard bed
The hotel is very charming. Nice staff, basic rooms but quiet, bed could be more comfy. Great location. Overall, good value. would come again.
Stayed 1 night in Oct 2017

8/10 Good

Jose, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, right there in historical Arequipa.
Excellent staff, nice and clean room. Staff went overboard to make me feel welcome and satisfied.
Stayed 1 night in Oct 2017

10/10 Excellent

Peter, Bellingham, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel
Beautiful hotel with open architecture and multiple areas to sit and hang out outside with views of the three volcanoes. A steal at the price. 5 minute walk to the convent, 10 minute walk to the plaza de armas. Comfortable bed, plenty of hot water. Small room but with all the space outside the rooms did not mind this.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've been in Peru for seven week and this wasn't the best place we s stayed. Wish we could have stayed longer than one night.
Stayed 1 night in Aug 2017

8/10 Good

Jeff, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Knowledgeable staff. Luxurious feel. Detail of the hotel in keeping with the feel and history of the area. Close to great restaurants and shopping.

8/10 Good

Goran, serbia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one night before colca
One night stay on the way to colca canyon. Hotel is in historic centre, 10min walk to plasa the armas. Even closer are some bars and restaurants with good music and food. Room was small but clean, breakfast excellent, staff helpful and pleasant. Perfect for several nights in arequipa. Recommended. a

8/10 Good

Luiz Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Pay attention to your bags.There is no elevator.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jean François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

GUADALUPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos gustó tanto, que repetimos
Las instalaciones están muy bien, situado en un buen barrio cerca de la plaza de armas, con restaurantes y bares, pero en una calle muy tranquila. Casa antigua bien restaurada y como todas, sin ascensor. Buenas vistas des de las terrazas. Exelente trato personal
Stayed 2 nights in Aug 2018

8/10 Good

Jocelyn

Bon hôtel
Hôtel situé un tout petit en dehors du centre-ville mais cela permet d’etre au calme et en quelques minutes à la plave des armes. Hôtel propre, eau chaude et petit-déjeuner correct
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Localização ótima, atendimento excelente, o que deixou a desejar foi a limpeza dos quartos.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Ottima soluzione per visitare Arequipa. Posizione quasi centrale
Stayed 1 night in Aug 2018

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel
Hôtel très propre et super service ! Un peu bruyant car les chambres donnent sur un patio intérieur et sont peu isolées, mais l hôtel est en général super
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2018

10/10 Excellent

stefany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado 100%
Es un hotel cálido, a 10 minutos de la plaza, cerca de todo son muy amables y atentos en todo momento. Sí lo recomiendo.
Stayed 2 nights in Nov 2017

8/10 Good

manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ordenado en todo.
Muy buen hotel...lo recomiendo.

10/10 Excellent

Thomas, Dresden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Besser geht's nicht!