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Novotel Arica

4.0 star property

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Photo gallery for Novotel Arica

Seasonal outdoor pool
Interior
In-room safe, desk, laptop workspace, soundproofing
Business center
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
AV RAUL PEY CASADO 2690, Arica, 100000
  • Parque Nacional Lauca
    ‪2 min drive‬
  • Plaza Colon
    ‪4 min drive‬
  • El Morro Lookout
    ‪8 min drive‬
  • Arica (ARI-Chacalluta)
    ‪20 min drive‬

Room options

View all photos for Standard Twin Room, Multiple Beds, City View

Standard Twin Room, Multiple Beds, City View | In-room safe, desk, laptop workspace, soundproofing

Standard Twin Room, Multiple Beds, City View

  • 323 sq ft
  • Beach view
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, 1 Double Bed Corner

In-room safe, desk, laptop workspace, soundproofing

Superior Room, 1 Double Bed Corner

  • 452 sq ft
  • Beach view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed

  • 323 sq ft
  • Beach view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

In-room safe, desk, laptop workspace, soundproofing

Executive Room, 1 Double Bed

  • 323 sq ft
  • Beach view
  • Sleeps 3
  • 1 Double Bed

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About this property

Novotel Arica

4-star Arica hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
Novotel Arica offers 144 air-conditioned accommodations with safes and hair dryers. Cable television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Novotel Arica features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and 7 meeting rooms. Event facilities measuring 560 square feet (52 square meters) include conference space. This beach hotel also offers tour/ticket assistance, dry cleaning/laundry services, and a front-desk safe. For a surcharge, an airport shuttle during limited hours is offered to guests. Complimentary secured self parking is available on site.

Novotel Arica is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Gallo Cojo - Onsite restaurant. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours
  • Free secured self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CLP 8,500 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallo Cojo

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Dining table
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 560 square feet of conference space
  • 7 meeting rooms
  • Business center

Outdoors

  • Direct access to the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Dining table

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 20000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 18 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CLP 20000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CLP 8500 per person
  • Pet fee: CLP 20000 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 20000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January 02 to July 31

Property is also known as

Novotel Arica Hotel
Novotel Arica ARICA
Novotel Arica Hotel ARICA

Novotel Arica Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 44 out of 68 reviews
Rating 8 - Good. 13 out of 68 reviews
Rating 6 - Okay. 5 out of 68 reviews
Rating 4 - Poor. 4 out of 68 reviews
Rating 2 - Terrible. 2 out of 68 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the nicest hotels we've stayed at, including our travels in the United States. Everything is very clean and up to date. The aesthetic is also really cool. The breakfast buffet and restaurant area is beautiful and the lobby is spacious and comfortable - perfect for visiting with friends. The restaurant staff are also very polite and attentive. Our room had a sea view and it was amazing! We had a great view of the beach and El Morro with the Christ statue and flag. The room was also gorgeous. It looked just a nice as the pictures, if not better. It was also quite spacious and it and the bathroom were laid out very well. This might be silly, but the different lighting options in the room and bathroom were really nice. The bed was also super comfortable and the room was quiet. I seriously can't say enough good things about this hotel. If we ever find ourselves in Arica again, we will definitely stay here.
Stayed 1 night in Nov 2024

10/10 Excellent

Lynda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, staff very friendly and restaurant food offerings were varied and tasty. Breakfast provided lots of options to guests. Nearby restaurants are excellent. The hotel is located on the outskirts of the city Much awareness of surroundings should be exercised by those choosing to walk the distance to the nearby shopping mall or further to the City centre.
Stayed 2 nights in Sep 2024

10/10 Excellent

JORGE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nuevo moderno limpio
Stayed 2 nights in Jul 2024

10/10 Excellent

jimmy

Stayed 1 night in Jul 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went down to have breakfast with over ann hour left for breakfast and immediately left the property as it was almost empty of anything but meat, seemed like the other choices we few and there was no staff to be seen. Sure glad we did not pay for a breakfast included rate!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Juan G.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2024

10/10 Excellent

MARIA TERESA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hermoso lugar frente a la playa , cómodo y atención gentil excelente desayuno
Stayed 4 nights in Oct 2023

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

Ernal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place, best Hotel in Arica, great breakfast and really friendly and helpful staff. Only problem might be that there is a nightclub near by that might be an issue on weekends for light sleepers.
Stayed 2 nights in May 2023

4/10 Poor

Marcela

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Loud neighborhood, not acustic protected rooms, terrible paying system, not resourceful staff, not prepared staff for handling emergencies, false fire alarms not handled correctly that interrupted all night sleep.
Stayed 2 nights in Apr 2023

10/10 Excellent

Bruce

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and clean, accessible from the airport and right on the beach
Stayed 1 night in Mar 2023

8/10 Good

Cesar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Housekeeping did a good job. Restaurant/BAR staff were unfriendly.
Stayed 4 nights in Jan 2023

10/10 Excellent

Johnny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Christopher, Miami Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on the beach. The staff is fantastic and always ready to help. Carmen is wonderful. The restaurant has great food at a really great price. Do yourselves a favor and get tge included breakfast. My partner worked out in the gym everyday. The pool is perfect
Stayed 5 nights in Nov 2022

10/10 Excellent

Rena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and facilities!
Stayed 1 night in Nov 2022

10/10 Excellent

Maryam

Stayed 1 night in Nov 2022

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Great services and restaurant, we have had wonderful days
Stayed 2 nights in Nov 2022

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, 5-star hotel. Facilities, service, location are all excellent.
Stayed 1 night in Oct 2022

10/10 Excellent

cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beauty hotel
Great place to get funny time.
Stayed 1 night in Jul 2022

10/10 Excellent

Gustavo, Lebanon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms are big and comfortable, the food is excellent has a very good menu that can compete with the best restaurants in Arica, all the service was great and people very kind.
Stayed 13 nights in Mar 2022

8/10 Good

Carla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para la categoria del hotel no daban agua en las habitaciones ni tampoco locion para el cuerpo. Desayuno bastante sencillo.
Stayed 2 nights in Dec 2024

6/10 Okay

Sofia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Es un lindo hotel, solo que la recepcion nunca respondió el citofono y por ende se nos paso la hora del desayuno.
Stayed 1 night in Nov 2024

8/10 Good

Matias

Stayed 1 night in Oct 2024

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício
Hotel maravilhoso, quarto amplo, restaurante, café da manhã muito farto, ótima estrutura. Só a garagem que poderia ser coberta, mas isso não é um problema.
Stayed 1 night in Sep 2024