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NH Collection Andorra Palome

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for NH Collection Andorra Palome

Restaurant
Bar (on property)
Exterior
Suite (View) | Minibar, in-room safe, soundproofing, bed sheets
Superior Room, Terrace | Minibar, in-room safe, soundproofing, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

Map
Crta. d'Arinsal s/n, AD400 Erts, Arinsal, La Massana, AD400
  • Els Orriols Ski Lift
    ‪13 min walk‬
  • La Massana Ski Lift
    ‪3 min drive‬
  • Vallnord Ski Area
    ‪6 min drive‬
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    ‪19 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, soundproofing, bed sheets

Junior Suite

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (View)

Suite (View) | Minibar, in-room safe, soundproofing, bed sheets

Suite (View)

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, soundproofing, bed sheets

Superior Room

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Terrace

Superior Room, Terrace | Minibar, in-room safe, soundproofing, bed sheets

Superior Room, Terrace

  • 252 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room (View)

Premium Room (View) | Minibar, in-room safe, soundproofing, bed sheets

Premium Room (View)

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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Room

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Free WiFi
Air conditioning
Breakfast available
Parking available
4.5 out of 5, Wonderful, (655)
The price is $106
per night
$115 total
includes taxes & fees
Feb 16 - Feb 17
NH Andorra la Vella

About this property

NH Collection Andorra Palome

4-star Arinsal hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, concierge services, and laundry facilities. Housekeeping is available on request.
NH Collection Andorra Palome offers 34 air-conditioned accommodations with safes and slippers. 40-inch LED televisions come with cable channels. Coffee/tea makers and minibars are provided. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Arinsal hotel also offers a fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

NH Collection Andorra Palome is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
ÉMO - Onsite restaurant.
Bar - Onsite bar. Open daily.

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 18 to 22 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar
  • ÉMO

Things to do

  • Gym
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 to 22 per person
  • Uncovered self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Property is also known as

NH Collection Andorra Palome Hotel
NH Collection Andorra Palome Arinsal
NH Collection Andorra Palome Hotel Arinsal

NH Collection Andorra Palome Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 25 out of 39 reviews" "
Rating 8 - Good. 11 out of 39 reviews" "
Rating 6 - Okay. 1 out of 39 reviews" "
Rating 4 - Poor. 2 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Receptionist was just lovely and very helpful.
Stayed 1 night in Jun 2024

8/10 Good

Laith, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
-

10/10 Excellent

Angeliani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 2 nights in Feb 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the quality. Very clean and pleasant rooms. Parking is additional $ but you can park for free on the street.
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Palome. The room was clean and comfortable and the bed was superb. I had a great nights sleep. The staff were also very friendly and helpful. I would definitely stay here again.
Stayed 1 night in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional staff
Exceptional staff. Extremely helpful and friendly. Lovely hotel with very good location.
Stayed 2 nights in May 2023

10/10 Excellent

Tomas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bonita suite
Stayed 1 night in Sep 2024

10/10 Excellent

Neus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

MANUEL HECTOR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente habitación, excelente restaurante, y servicio maravilloso. Está junto a un arroyo, y en la noche en la terraza se disfruta la vegetación y el sonido del agua.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para repetir
Una gran suite moderna con un buen colchón y vistas al río y a la montaña. Ducha y bañera de hidromasaje en un amplio baño. Si abres ligeramente la ventana puedes dormir con el sonido del Río. Una gozada.
Stayed 1 night in Aug 2024

6/10 Okay

Francesc

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Climatizacion estripeada
Hotel que hace muchos alos que utilizo , este año algo decepcionado. El aire acondiciinado no funcionaba y la habitacion era una sauna.....no lo pudieron solucionar, con lo que la noche fue en vela
Stayed 1 night in Jul 2024

10/10 Excellent

Bjoern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

JOSE MANUEL

Stayed 2 nights in Apr 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Julian

Traveled with family
Disliked: Room comfort
Sobra una Extrella
Habitaciones pequeñas y el desayuno ridículo Le sobra una Estrella
Stayed 4 nights in Feb 2024

10/10 Excellent

ESTHER

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy acogedor y bien cuidado. Lo único que cambiaría es darle un poco más de intensidad a la luz de los pasillos.
Stayed 1 night in Feb 2024

8/10 Good

Rocío

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They charge the parking separately and its not cheap
Stayed 3 nights in Feb 2024

10/10 Excellent

Cecilia

Stayed 2 nights in Dec 2023

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Júlia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso!!!!
Hotel maravilhoso!!!! Talvez um dos melhores que eu tenha tido a oportunidade de ficar. Quarto enorme, super moderno, limpo, silencioso e com uma vista maravilhosa para as montanhas e os rios. Instalações do banheiro super modernas, com banheira, roupões. Funcionários do hotel muito atenciosos, em especial o Abidou. Tem estacionamento, mas é muito tranquilo de estacionar o carro na rua. Na frente tem um ponto de ônibus, para quem quiser ir para o centrinho sem carro. Perfeito sem defeitos!!!! Amamos muitos e já quero voltar
Stayed 4 nights in Nov 2023

10/10 Excellent

Marcel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre avec vue, si possible…
Bel hôtel à l’écart du centre et tranquille, prenez chambre avec vue…
Stayed 1 night in Oct 2023