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Arkadi Vacation Packages

Very clean & comfortable. Beds were great, pillows not good. Bedroom layout and space is more than enough. Bathroom is large, with privacy. Balcony is huge! Housekeeping is meticulous. Swimming is great. Bar was busy, bartender very formidable. We didn't go to the beach, its across the street.Would stay there again

The room was very clean & private and the pool and views were great.

The hotel is in a nice location, but the area is quite noisy. Additionally, the staff didn't offer any assistance with our luggage, and the Wi-Fi was consistently terrible. They don’t read Expedia communications, as they didn’t follow my instructions.

The staff are so helpful in aiding us with a taxi or information about the area. The room was very comfortable and spacious. Location of the hotel couldn’t be better. We could walk to the many shops and cafes easily as well as the lighthouse and water. Chania old town is a charming area. We even walked to the archaeological museum. There is an elevator in the hotel. The breakfast buffet was wonderful but I enjoyed the rooftop seating the best. We enjoyed our stay. Thank you for your hospitality.

Helpfull reception, my luggage was lost, assisted very well.

A very convenient hotel super close to (walkable - barely 10 mins) but nicely away from the Old Town. Lovely room - spotlessly clean - and very comfortable bed. Staff were very helpful and friendly, and we were able to park our car in the underground car park. That was such a help. Breakfast was good.

Location was excellent - walkable to waterfront in old town and close to lots of restaurants. Our room was in the main building (preferred), and not the one across (need to carry suitcase up the stairs). The room itself was small. Breakfast was excellent, with good egg and non-egg vegetarian options. The property is built around old ruins and the ruin has been showcased, which was special. The staff were very helpful and sweet. The bathroom was a bit awkward. There was not a lot of space to keep things by the sink, but there was space outside the sink area. The shower option was hand shower in an open round tub, which took a bit of adjusting. One could not stand and shower, else the water would splash around. The tub itself was beautiful, but not very practical. There was one time where the water pressure in the commode was not sufficient and it would not flush; had to wait for a bit. There was no cream for coffee in the room, but the restaurant downstairs brought us steaming milk & soy milk upon request, which made our coffee in the room very enjoyable. Overall, recommend this place.