Search Deals on

Arlena di Castro Vacation Packages

The room was very clean and the staff was friendly and very helpful. I had very low expectations for the included breakfast but it was fantastic. Homemade baked goods every morning, breakfast sandwiches, scrambled eggs, bacon, fruit, different types of breads, cereal. We were always offered a cappuccino. It was great. It's a bit of a walk from the city center but it's very doable and the public transit system is great. I will stay here again the next time I'm in Rome.

First, this is no a traditional hotel. It’s two floors of a dirty old apartment building. You enter via door code next to several trash cans and walk up two flights of stairs to an elevator to the third floor reception, which is only open 8am-3pm. Staff was helpful providing after hours access via WhatsApp chat. The room was fortunately cleaner and brighter than the stairway and corridor, which stank of cigarette smoke, with modern finishes. However, the air conditioning did not work and since there’s no on-site staff, it was not addressed until the following day. Additionally, the best was among the oldest, least comfortable my wife or I have ever tried to sleep on. Lots of corridor noise throughout the night. We ended up departing after only one night into our three night stay so we could better sleep.

The hotel is beautifully appointed. The staff was friendly and helpful. As an example, after we we said that the pillows were too hard, the hotel quickly delivered softer pillows to our room. The area in which the hotel is located also includes several execellent dining options. Our stay was very pleasant. I would stay there again if I returned to Rome.

The property is only six months old so it was in excellent condition and is a fantastic renovation of the old bank building. The location is perfect and the staff are all helpful and friendly. The room was very clean with all of the amenities that you would expect in this type of hotel. The only downside/slight negative was being presented with a €65/night service charge on check out. This left a sour taste and whilst discretionary we would never refuse it as the staff were lovely, but why don’t you just include it in the rate up front and pay your staff appropriately. It shouldn’t require a fixed service charge of this nature to remunerate staff with a good wage when you charge these types of hotel rates.

Beautiful design hotel near the Spanish Step, with many restaurants nearby. The breakfast is outstanding - no lunch needed - and the dining room is welcoming and luxurious. The staff is multilingual, and very helpful and pleasant. We had a suite, and it was perfect, very spacious, and comfortable. The windows are noise-proof and the curtains keep the street light out. Also: a great bathroom with the iconic bidet. Some of the other rooms might be small, though. It's a historic building but there is an elevator. The only thing lacking is a lobby. We had a wonderful time and recommend it highly.