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Mercure Arles Centre Arenes

3.0 star property

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Exterior
Daily continental breakfast for a fee
Premium bedding, in-room safe, desk, soundproofing
Billiards
Rooftop terrace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Room service

Explore the area

Map
1 Rue Emile Fassin, Arles, Bouches-du-Rhone, 13200
  • Camargue Nature Park
    ‪2 min walk‬
  • Espace Van Gogh
    ‪5 min walk‬
  • Arles Amphitheatre
    ‪5 min walk‬
  • Avignon (AVN-Caumont)
    ‪45 min drive‬

Room options

Junior Suite, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Classic Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Privilege, Triple Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Classic Triple Room, 3 Twin Beds

  • Sleeps 3
  • 3 Twin Beds

Classic Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

Mercure Arles Centre Arenes

3-star Arles hotel with rooftop terrace
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a business center, and conference space.
Hotel Atrium Arles Centre (Ouverture Décembre 2024) offers 91 accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs. This Arles hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers an outdoor pool, a rooftop terrace, and a vending machine. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Hotel Atrium Arles Centre (Ouverture Décembre 2024) is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves dinner only.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered self parking on site (EUR 16 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 7 to 16 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,767 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 7 to 16 per person
  • Covered self parking fee: EUR 16 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Atrium
Best Western Hotel Atrium
Hotel Atrium Arles Centre (Ouverture Décembre 2024) Hotel
Hotel Atrium Arles Centre (Ouverture Décembre 2024) Arles
Hotel Atrium Arles Centre (Ouverture Décembre 2024) Hotel Arles

Mercure Arles Centre Arenes Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 217 out of 677 reviews
Rating 8 - Good. 309 out of 677 reviews
Rating 6 - Okay. 110 out of 677 reviews
Rating 4 - Poor. 26 out of 677 reviews
Rating 2 - Terrible. 15 out of 677 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lyn

Stayed 3 nights in Mar 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service
Great location! Common area furniture was showing wear. Breakfast bar needed more attention and refreshing the food items.
Stayed 7 nights in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Jonathan, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
There's nothing really wrong with this hotel but it is tired, no character, and has an outmoded '70's feel. The breakfast was good and the location works well. But overall we'd choose somewhere else next time.
Stayed 2 nights in Nov 2024

6/10 Okay

Deborah

Liked: Cleanliness

Not fancy but perfect Arles location, with garage.

Family room was spacious when couch bed was put in. Location was awesome. You can walk to all the sites and a myriad of restaurants. Did not try hotel restaurant. This hotel is good but not fancy. We got a spot in garage. As usual in Europe the parking spots were very close together. It’s a safe place to have your car.
Stayed 4 nights in Oct 2024

6/10 Okay

Karl

Traveled with group
Liked: Cleanliness, staff & service
A little tired but overall for what you pay and location it was value for money.
Stayed 1 night in Sep 2024

6/10 Okay

Joseph

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Got a bit worried when ant appeared in the bathroom, on the top floor, property requies a good clean!
Stayed 1 night in Sep 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Clare

Liked: Cleanliness

Great location

Great location and small but pleasant pool. Very handy having parking on site. Basic room but it had comfortable bed and everything we needed. Only major downside was Air con didn’t work brilliantly.
Stayed 2 nights in Aug 2024

2/10 Terrible

Paris

Stayed 4 nights in Jul 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 7 nights in Aug 2024

6/10 Okay

Debbie

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Good for the most part

When booking this I thought it was a 4 star hotel so price was within acceptable range, however on arrival realised it was only 3 star so price was high for a 3 star hotel. In terms of quality, the rooms are perfectly acceptable for a 3 star hotel. On the smaller side but ok for two. Beds are comfortable, pillows typical European, soft and flat. No fridge in the room but that is usually the norm for 3 star rooms. Airconditioning was exceptional and needed as temps were in the high 30’s during our 6 day stay. Bathroom was smallish but serviceable. Shower was over the bath with no rails to assist when getting in and out and you can’t use the sink to assist as shower glass is in the way. Breakfast was ok but basic. Scrambled eggs undercooked. Mediterranean selection consisted of 1 meat, a couple of cheeses, boiled eggs, tomato and yoghurt. There was a bowl of fruit salad, bread, baguettes and some pastries. On three of the days the hotel had accommodated a tour bus who all went to breakfast early and stayed till 8.30 so the area was fully occupied. We came down at 7.20 one morning and as there was nowhere to sit returned to our room and came back at 8.30am. Staff were slow to clear tables once the bus tour left and also slow to replenish breakfast items. On two days there were no clean plates, bowls and cups. Location was good, short walk to the city centre. So mostly good for a 3 star hotel but breakfast organisation and variety could be better.
Stayed 6 nights in Jul 2024

6/10 Okay

Olivier, San Diego

Liked: Cleanliness, property conditions & facilities
I searched Expedia for hotel with parking. They had 18 spaces for 91 rooms. That’s not acceptable to park two blocks away. The bathroom is want to be modern but no soap dispenser in the shower. You have to step out of the shower to get soap at the sink. Not consistent with the 3 stars this hotel is boasting.
Stayed 1 night in Jul 2024

10/10 Excellent

Tyler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Decent price for the location. Room is quiet. Ac works. Bed is comfortable. Breakfast is surprisingly good! And the pool is small but nice, with a rooftop bar. I’d stay here again.
Stayed 6 nights in Jul 2024

6/10 Okay

Philip

Traveled with family
Basic, functional, great location. Nice staff.
Stayed 1 night in May 2024

10/10 Excellent

Sally

Stayed 1 night in Dec 2023

8/10 Good

Megan, Telford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated hotel. Easy to find and in a quiet location. However, it is not in the town centre and is easier to get there via car. The staff were very helpful and friendly. There is a small car park which was easy to use in the winter but not sure how accessible it will be for the summer period
Stayed 1 night in Dec 2023

4/10 Poor

Tarquinio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Pamelia

Liked: Cleanliness, staff & service, property conditions & facilities
Desk staff folks were very helpful. My friend’s wallet was stolen. The staff did everything to help.
Stayed 3 nights in Oct 2023

6/10 Okay

Galina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall our stay for 3 nights was comfortable, but few things need attention- our room bathroom fan did not work and the whole room steamed up when we showered. This should have been reported to maintenance by the housekeeping team AND we reported it twice to reception and nothing been done during our stay. We had breakfast 1 morning and it was bad - no basics like tea, milk, croissants (in France!, had to ask and were told they serviced a large group first thing that morning?! Breakfast staff were ignorant - banging cutlery and plates when setting up table, making lots of noise which was unpleasant to sit and eat in. Positive is definitely location of the hotel. Rooms are small but suitable for few nights stay. Very clean. Reception staff very pleasant. Please be aware that parking is not guaranteed and first come first serve basis.

10/10 Excellent

scott

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel Well located
Stayed 2 nights in Oct 2023

6/10 Okay

Elin

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

2/10 Terrible

tori

Stayed 2 nights in Jun 2023

8/10 Good

cheryl

Stayed 1 night in Jun 2023