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Mercure Arles Centre Arenes

Property class: 4

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Photo gallery for Mercure Arles Centre Arenes

A building with a stone facade, a dark wooden door, and a wrought iron staircase leading to a balcony.
A spacious restaurant with high ceilings, multiple dining tables, and a central seating area with a tree.
A hotel room with a large bed, two bedside tables with lamps, a small table, and a door.
A reception area with a desk, two receptionists, and a hallway with decorative lighting.
A swimming pool with lounge chairs and flags of the European Union and Spain.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $119
includes taxes & fees
Oct 25 - Oct 26

Explore the area

View in a map
1 Rue Emile Fassin, Arles, Bouches-du-Rhone, 13200
  • Place, Camargue Nature Park
    ‪2 min walk‬
  • Place, Espace Van Gogh
    ‪5 min walk‬
  • Place, Arles Amphitheatre
    ‪5 min walk‬
  • Airport, Nimes (FNI-Garons)
    ‪28 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

A hotel room with a large bed, two bedside tables with lamps, a headboard with a unique design, and a patterned carpet.

Classic Room, 1 Double Bed

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

A hotel room with two beds, a tray of breakfast, and two wall-mounted lamps.

Classic Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Triple Room, 3 Twin Beds

A hotel room with two beds, a bedside table, a lamp, a desk with a chair, and a TV.

Classic Triple Room, 3 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Suite, 1 Double Bed with Sofa bed

A hotel room with a bed, a round table, a chair, and a lamp.

Junior Suite, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

A neatly made bed with white linens, two brown pillows, and a green textured blanket.

Privilege, Room, 1 Double Bed

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Triple Room, 1 Double Bed with Sofa bed

A hotel room with a large bed, two bedside lamps, a headboard with a geometric pattern, and a window with curtains.

Privilege, Triple Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Mercure Arles Centre Arenes

4-star Arles hotel with rooftop terrace
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a business center, and conference space. Change of towels is available on request.
Mercure Arles Centre Arenes offers 91 accommodations with safes and hair dryers. Beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads.

This Arles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 3767 square feet (350 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, a rooftop terrace, and a vending machine. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Mercure Arles Centre Arenes is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Oustau Joia - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered self parking on site (EUR 16 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Oustau Joia

Things to do

  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,767 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • Banquet hall
  • Communal living room
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches used
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 19 per person
  • Covered self parking fee: EUR 16 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Atrium
Best Western Hotel Atrium
Hotel Atrium Arles Centre (Ouverture Décembre 2024) Hotel
Hotel Atrium Arles Centre (Ouverture Décembre 2024) Arles
Hotel Atrium Arles Centre (Ouverture Décembre 2024) Hotel Arles

Mercure Arles Centre Arenes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 57 out of 100 reviews
Rating 8 - Good. 31 out of 100 reviews
Rating 6 - Okay. 5 out of 100 reviews
Rating 4 - Poor. 5 out of 100 reviews
Rating 2 - Terrible. 2 out of 100 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in a great location.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time staying in this hotel. Great location, comfy beds, good showers. Parking is a bonus. Breakfast is a bit of a let down. Apart from that great hotel at reasonable price. Will recommend.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely courteous during my stay. The room was very comfortable and had a balcony with a beautiful view. I will definitely stay again when I return.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good, very fresh. Didn’t do any activities
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the centre of Arles. Parking under the hotel is available although the spaces are a bit tight.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Dated room decor 1970s style. No hot water only lukewarm water. Staff were polite and helpful.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The Mercure Arles is in a perfect position to explore the old part of Arles on foot. The only cars allowed in the old part are those owned by people who live there, so walking is the only way to explore. It’s a lot of fun exploring the narrow streets and there’s plenty of places to rest along the way. The Mercure is clean, the rooms are not big but adequate and the every staff member we encountered was professional, helpful and engaging. The amenities are basic, just hand and body wash, which appears to be the case in most French Mercure Hotels. There was no fridge in our room which we found very unusual and medication needed to be handed to staff for refrigeration which was a little inconvenient. We ate at the restaurant but there are many more better places to eat that have a more diverse menu. I think the restaurant mainly caters to French coach tours and it is probably more suited to that clientele. If position is important in your travel plans then Mercure Arles is very well placed.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, but the hotel promised more than it delivered. The fitness center was closed "for renovation." The rooftop cocktail bar was non-existent. There were chairs but no bar. The parking garage was full. The room was small and uncomfortable.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien à signaler un régal
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel était très agréable. Nous renouvellerons l’expérience
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien situé Roof top super
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundliches und hilfsbereites Personal Saubere, aber sehr spartanisch eingerichtete Zimmer, WC/Bad sehr sehr eng Tolle Lage im Ort
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, ótimos funcionários.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En plein centre Petit déjeuner de qualité
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour absolument parfait. L’établissement nous a très gentiment surclassé car nous étions avec notre chien. Le personnel est très agréable. La chambre spacieuse, très bien conçue. La salle de bain et les produits Nuxe sont fabuleux ! Et la propreté est irréprochable. Bref c’est un sans faute. Nous reviendrons avec plaisir.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel correct pour emplacement et prix, juste en déhors du centre et avec un parking couvert qui c'est un plus pour Arles
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien situé. Personnel très aimable
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As instalações e localização excelente!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ras
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel reformado con mucho gusto.Cerca del centro caminando,personal atento,parquing para el coche.No comimos allí así que no tengo opinion
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Das Hotel und die Umgebng waren gut, das Hotelzimmer hingegen eine kleine Katastrophe. 70 Jahre Einrichtung mit altem Teppich und entsprechend leichtem Geruch. Zudem sowohl Zimmer als auch Bad sehr klein! Wir hatten keinen Tisch und mussten unsere Koffer am Boden ausbreiten. Wahrscheinlich hatte das Zimmer 16qm wobei ca. 5 qm auf einen engen Korridor von der Tur zum Zimmer entfielen, unbrauchbar und beengend. Eher 2 bis 3 Sterne aber keinesfalls 4!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hébergement très agréable près du centre historique de Arles
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous sommes arrivés en plein carnaval mais hôtel près du centre-ville et accessible Balade près des arènes agréable
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Tout était parfait
Stayed 1 night in Feb 2026