Hotel Atrium

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Atrium

Exterior
Superior Double Room | Premium bedding, in-room safe, desk, soundproofing
Billiards
Rooftop terrace
Daily continental breakfast for a fee

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Room service
  • Laundry

Explore the area

Map
1 Rue Emile Fassin, Arles, Bouches-du-Rhone, 13200
  • Camargue Nature Park
    3 min walk
  • Place de la Republique
    3 min walk
  • Arles Way
    4 min walk
  • Avignon (AVN-Caumont)
    51 min drive

Room options

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

Classic Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

Family Quadruple Room

  • Sleeps 4
  • 1 Queen Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed

Similar properties

About this property

Hotel Atrium

3-star Arles hotel with rooftop terrace
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a business center, and conference space.
Hotel Atrium offers 91 accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs. This Arles hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 3767 square feet (350 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, a rooftop terrace, and a vending machine. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Hotel Atrium is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves dinner only.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered self parking on site (EUR 16 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 7 to 16 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,767 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 7 to 16 per person
  • Covered self parking fee: EUR 16 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Atrium Hotel
Hotel Atrium Arles
Hotel Atrium Hotel Arles
Best Western Hotel Atrium

Hotel Atrium Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 211 out of 647 reviews" "
Rating 8 - Good. 295 out of 647 reviews" "
Rating 6 - Okay. 105 out of 647 reviews" "
Rating 4 - Poor. 22 out of 647 reviews" "
Rating 2 - Terrible. 14 out of 647 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Clare

Liked: Cleanliness
Great location
Great location and small but pleasant pool. Very handy having parking on site. Basic room but it had comfortable bed and everything we needed. Only major downside was Air con didn’t work brilliantly.
Stayed 2 nights in Aug 2024

2/10 Terrible

Paris

Stayed 4 nights in Jul 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 7 nights in Aug 2024

6/10 Okay

Debbie

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good for the most part
When booking this I thought it was a 4 star hotel so price was within acceptable range, however on arrival realised it was only 3 star so price was high for a 3 star hotel. In terms of quality, the rooms are perfectly acceptable for a 3 star hotel. On the smaller side but ok for two. Beds are comfortable, pillows typical European, soft and flat. No fridge in the room but that is usually the norm for 3 star rooms. Airconditioning was exceptional and needed as temps were in the high 30’s during our 6 day stay. Bathroom was smallish but serviceable. Shower was over the bath with no rails to assist when getting in and out and you can’t use the sink to assist as shower glass is in the way. Breakfast was ok but basic. Scrambled eggs undercooked. Mediterranean selection consisted of 1 meat, a couple of cheeses, boiled eggs, tomato and yoghurt. There was a bowl of fruit salad, bread, baguettes and some pastries. On three of the days the hotel had accommodated a tour bus who all went to breakfast early and stayed till 8.30 so the area was fully occupied. We came down at 7.20 one morning and as there was nowhere to sit returned to our room and came back at 8.30am. Staff were slow to clear tables once the bus tour left and also slow to replenish breakfast items. On two days there were no clean plates, bowls and cups. Location was good, short walk to the city centre. So mostly good for a 3 star hotel but breakfast organisation and variety could be better.
Stayed 6 nights in Jul 2024

6/10 Okay

Olivier, San Diego

Liked: Cleanliness, property conditions & facilities
I searched Expedia for hotel with parking. They had 18 spaces for 91 rooms. That’s not acceptable to park two blocks away. The bathroom is want to be modern but no soap dispenser in the shower. You have to step out of the shower to get soap at the sink. Not consistent with the 3 stars this hotel is boasting.
Stayed 1 night in Jul 2024

10/10 Excellent

Tyler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Decent price for the location. Room is quiet. Ac works. Bed is comfortable. Breakfast is surprisingly good! And the pool is small but nice, with a rooftop bar. I’d stay here again.
Stayed 6 nights in Jul 2024

6/10 Okay

Philip

Traveled with family
Basic, functional, great location. Nice staff.
Stayed 1 night in May 2024

10/10 Excellent

Sally

Stayed 1 night in Dec 2023

8/10 Good

Megan, Telford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated hotel. Easy to find and in a quiet location. However, it is not in the town centre and is easier to get there via car. The staff were very helpful and friendly. There is a small car park which was easy to use in the winter but not sure how accessible it will be for the summer period
Stayed 1 night in Dec 2023

4/10 Poor

Tarquinio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Pamelia

Liked: Cleanliness, staff & service, property conditions & facilities
Desk staff folks were very helpful. My friend’s wallet was stolen. The staff did everything to help.
Stayed 3 nights in Oct 2023

6/10 Okay

Galina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall our stay for 3 nights was comfortable, but few things need attention- our room bathroom fan did not work and the whole room steamed up when we showered. This should have been reported to maintenance by the housekeeping team AND we reported it twice to reception and nothing been done during our stay. We had breakfast 1 morning and it was bad - no basics like tea, milk, croissants (in France!, had to ask and were told they serviced a large group first thing that morning?! Breakfast staff were ignorant - banging cutlery and plates when setting up table, making lots of noise which was unpleasant to sit and eat in. Positive is definitely location of the hotel. Rooms are small but suitable for few nights stay. Very clean. Reception staff very pleasant. Please be aware that parking is not guaranteed and first come first serve basis.

10/10 Excellent

scott

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel Well located
Stayed 2 nights in Oct 2023

6/10 Okay

Elin

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

2/10 Terrible

tori

Stayed 2 nights in Jun 2023

8/10 Good

cheryl

Stayed 1 night in Jun 2023

6/10 Okay

Catharine

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Quiet room. Close to old city. Elevator broken but staff carried bags cheerfully. Electrical plugs at desk inoperable.
Stayed 1 night in May 2023

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Free parking and city centre location.
Stayed 1 night in May 2023

10/10 Excellent

Peter

Stayed 1 night in Apr 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
location location location!
Stayed 1 night in Apr 2023

4/10 Poor

Audrey

Liked: Cleanliness
Disliked: Staff & service, room comfort
Location was a plus. I was staying for two nights & there was only cold water. I can’t wash my hair or shower in cold water. That was a deal breaker for me. I actually heated up water in the kettle so that I could sponge bathe. The safe wasn’t working but was fixed while I was still at the hotel. The really odd thing was the room key which was programmed at the desk did not work. I went back & forth up the elevator from the front desk to my room about 3 or 4 times each day to get it fixed. I noticed another guest also going back & forth 3 or more times after being told that the key was now fixed. The desk clerk tried to charge me for the room but I had to tell him that I had pre paid.
Stayed 2 nights in Mar 2023

8/10 Good

Weiming

Liked: Cleanliness, staff & service, amenities
Generally good, nice staff, excellent location, easy parking, the security safe box is out of power.

10/10 Excellent

Lulin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice room, on-site parking, hotel is a 45 minute-walk from the Old Town or one subway station away
Stayed 1 night in Nov 2022