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ibis Styles Arles Palais des Congrès

3.0 star property

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Photo gallery for ibis Styles Arles Palais des Congrès

Property entrance
Exterior
Breakfast, dinner served; French cuisine, pool views
Terrace/patio
Breakfast, dinner served; French cuisine, pool views

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Pet friendly
  • Housekeeping
$100
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
1 Avenue de la Premiere, Division Francaise Libre, Arles, Bouches-du-Rhone, 13200
  • Espace Van Gogh
    ‪13 min walk‬
  • Camargue Nature Park
    ‪13 min walk‬
  • Arles Amphitheatre
    ‪16 min walk‬
  • Nimes (FNI-Garons)
    ‪15 min drive‬

Room options

View all photos for Standard Suite, 2 Double Beds, Connecting Rooms

Premium bedding, desk, blackout drapes, soundproofing

Standard Suite, 2 Double Beds, Connecting Rooms

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds

Premium bedding, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | Premium bedding, desk, blackout drapes, soundproofing

Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Premium bedding, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 140 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(8 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

ibis Styles Arles Palais des Congrès

3-star Arles hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a seasonal outdoor pool. Change of towels is available on request.
Ibis Styles Arles Palais des Congrès offers 80 accommodations with complimentary bottled water and hair dryers. Beds feature premium bedding. 27-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a seasonal outdoor pool, a terrace, and an arcade/game room. Onsite self parking is complimentary.

Ibis Styles Arles Palais des Congrès is a smoke-free property.

4 SAISONS - Overlooking the pool, this bistro specializes in French cuisine and serves breakfast, dinner, and light fare. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 4 SAISONS
  • 7' SEVEN

Things to do

  • Arcade/game room
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

ibis Styles Arles Palais Congrès
ibis Styles Palais Congrès
ibis Styles Palais Congrès Hotel
ibis Styles Palais Congrès Hotel Arles
ibis Styles Arles Palais Congrès Hotel
ibis Styles Arles Palais des Congrès Hotel
ibis Styles Arles Palais des Congrès Arles
ibis Styles Arles Palais des Congrès Hotel Arles

ibis Styles Arles Palais des Congrès Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 121 out of 484 reviews
Rating 8 - Good. 242 out of 484 reviews
Rating 6 - Okay. 74 out of 484 reviews
Rating 4 - Poor. 30 out of 484 reviews
Rating 2 - Terrible. 17 out of 484 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good breakfast, good location...
Stayed 1 night in May 2025

4/10 Poor

JESSICA

Disliked: Property conditions & facilities
No air conditioning. Had to leave the window open which brought in mosquitos and street noise. Entrance was pretty dirty as well.
Stayed 1 night in May 2025

4/10 Poor

Wendy

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff friendly and polite. Terrible area, surrounded by what appear to be travellers sites. Pool dirty, building exterior dirty, no signposting to entrance to car park, room and corridor carpets stained, bathroom damaged and grubby.
Stayed 1 night in Apr 2025

8/10 Good

Pascale

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all good value of money
Stayed 3 nights in Mar 2025

2/10 Terrible

Leigh

Disliked: Cleanliness, staff & service, property conditions & facilities
We had booked a disabled access room. The hotel advertised a restaurant which would be open. We arrived half an hour before the check in time of 2.00pm. The receptionist asked us to wait. The Bar was closed so we sat in the car. At 2.00pm we went to check in to be told the lift was not working and we had a room on the first floor! Too many steps for me to cope with. So we could not stay there. They booked us in at another Ibis but gave us the wrong address! We eventually found the hotel and were reasonably pleased, except their restaurant was closed! The hotel was also much further away from the town centre than we wanted to be. We cannot understand why the receptionist at the original hotel did not tell us about the lift when we first made contact. We also incurred charges for breakfast which we think was included in the original hotel. They also charged for our dog. Not at all happy. Instead of sight seeing we spent the afternoon sitting in the car or driving between hotel car parks. Will not book an Ibis hotel again.
Stayed 1 night in Feb 2025

8/10 Good

Soo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Tracey

Stayed 2 nights in May 2024

4/10 Poor

Andre

Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort

Not bad but can’t say good

The room is dark in the evening because one light bulb is missing. But the staff said they can only fix it after I left due to weekend. The hotel is full so I can’t change to another room. Not sufficient staff helping at breakfast time, hotel guest need to find a clean cup from other table. The price is good and the room is clean, so that you can accept they are not perfect.
Stayed 2 nights in Sep 2023

8/10 Good

Chia-Liang

Stayed 1 night in Jul 2023

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service
Pool area was nice and restaurant staff were accommodating. Disliked carpet in bedroom area. Hard to get into center of town without a car. Taxi driver advised us not to walk back in dark
Stayed 2 nights in Jul 2023

8/10 Good

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very nice but not very close to main attractions. Only concern is that staff only speak French so communicating with server at their reataurant was problematic. Food at reataurant was OK at best but breakfast was very good.
Stayed 1 night in Jul 2023

10/10 Excellent

Philippe, Surrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel not far from the center if you have a car. Friendly staff and clean room. Not a lot to see/do in the immediate neighborhood.
Stayed 1 night in May 2023

10/10 Excellent

Anna, Mississauga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well
Stayed 2 nights in May 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort

Very good, with limitations

An intriguing hotel, out-of-season. Plus points - spacious bedrooms, public areas and parking. Very convenient (perfect) for the Palais de Congrès conference centre and easy to get to. Restaurant and bar. Swimming pool. Great value for money (2/3 star level). Staff are helpful and professional. Minus points - This is a large 7-storey hotel, an architectural period piece dating back to the 1970s (guess) including multiple meeting and conference rooms. Some interior elements and features are dated or frankly bizarre in nature (light fittings). If the hotel is at all busy, breakfast is divided into three separate rooms. Untended, unloved, garden at the rear. Some distance from Arles town centre. Worst aspects are possibly the shameful piles of rotting rubbish in the locality - don't Arles council, or the Palais de Congrès, or the hotel care about this? Nevertheless, for a budget hotel, overall very good . . .
Stayed 3 nights in Nov 2022

10/10 Excellent

Jez

Stayed 1 night in May 2022

8/10 Good

Camille

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed this hotel

Very good room. Good breakfast area and nice selection of foods. Problems with second key not working. Had to ask for more toilet paper and soap dispenser was almost empty when we checked in. Very nice reception staff. Eight steps at entrance made getting in with our things a bit difficult for physically-challenged person.
Stayed 2 nights in Jun 2022

10/10 Excellent

Heidi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room, free parking, good food

Hotel was great. Food at the restaurant was surprisingly good. Staff were all friendly and helpful. Onsite parking. Beds could be a a little more comfortable and it is a bit far from the sites in town but I would definitely stay here again
Stayed 1 night in Sep 2021

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice people around i mean mainly the staffs

Staffs are nice and accomodating.
Stayed 2 nights in Sep 2021

8/10 Good

Anil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

r

Good
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great..

Great hotel, just a little off the old town.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room with lovely view over Arles and good facilities. Breakfast was nice too and included in the price.
Stayed 1 night in Sep 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019