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Crowne Plaza Crystal City-Washington, D.C. by IHG

3.5 star property

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Photo gallery for Crowne Plaza Crystal City-Washington, D.C. by IHG

Exterior detail
Property amenity
Cafe
Premium bedding, in-room safe, desk, blackout drapes
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • Gym
$95
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
1480 Crystal Drive, Arlington, VA, 22202
  • Place, Fashion Center at Pentagon City
    ‪11 min walk‬
  • Place, Arlington National Cemetery
    ‪2 min drive‬
  • Place, Pentagon
    ‪3 min drive‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Comm Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Comm Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Accessible (Comm Accessible, Roll-In Shower)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communications Accessible)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Accessible (Communications Accessible)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

8.2 out of 10
Very good
(100 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(137 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(85 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible Bathtub (Comm, Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed, Accessible Bathtub (Comm, Accessible Tub)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Accessible Bathtub (Communications Accessible)

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Accessible Bathtub (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Crystal City-Washington, D.C. by IHG

3.5-star hotel in Crystal City
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Crowne Plaza Crystal City-Washington, D.C. by IHG offers 308 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Arlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and 6 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 3000 square feet (279 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. A roundtrip airport shuttle is complimentary to guests at scheduled times. Onsite parking is available (surcharge), along with a car charging station.

Crowne Plaza Crystal City-Washington, D.C. by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Crowne Plaza Crystal City-Washington, D.C. by IHG has a restaurant on site.
Potomac Social Tavern - This gastropub specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Starbucks Coffee - This coffee shop specializes in American cuisine and serves breakfast and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 4:30 AM to 11:00 PM at scheduled times
  • Secured, covered self parking on site (USD 44 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 14 to 17 for adults and USD 7 to 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Potomac Social Tavern
  • Starbucks Coffee

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3,000 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 12 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic soft drink bottles
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14.00 to 17.00 for adults, and USD 7.00 to 8.00 for children
  • Covered self parking fee: USD 44 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza National Airport
Crowne Plaza Washington
Crowne Plaza Washington Hotel National Airport
Crowne Plaza Crystal City-Washington D.C. Hotel
Washington Crowne Plaza
Crowne Plaza Washington National Airport Hotel
Crowne Plaza Washington National Airport Hotel Arlington
Crowne Plaza City-Washington D.C. Hotel
Crowne Plaza Crystal City-Washington D.C.
Crowne Plaza City-Washington D.C.
Crowne Plaza Cityton DC

Crowne Plaza Crystal City-Washington, D.C. by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 526 out of 1023 reviews
Rating 8 - Good. 252 out of 1023 reviews
Rating 6 - Okay. 114 out of 1023 reviews
Rating 4 - Poor. 65 out of 1023 reviews
Rating 2 - Terrible. 66 out of 1023 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

NiAza

Traveled with family
Disliked: Property conditions & facilities, room comfort

Not the worst

rooms feel small and cluttered, the bathroom is so small and with two people your body is just touching so much of the curtains and the door and the toilet and then the sink. pillows aren’t soft at all, super flat and the comforter was very thin. i loved the parking garage and the set up of that, very convenient and safe but beyond that, snack selection was lacking and amenities were lacking as well.
Stayed 2 nights in Aug 2025

8/10 Good

grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Aniya

Stayed 1 night in Aug 2025

10/10 Excellent

Derryck

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and professional setting. The front desk was extremely helpful. Smooth check-in. Everything is within walking distance.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived late morning and was able to check in early which gave me time to do some work in my room before heading to meetings in the afternoon.
Stayed 1 night in Aug 2025

8/10 Good

Carmen

Traveled with family
I have stayed here around 5 times and it’s not bad .Happy with the service and location.
Stayed 2 nights in May 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Kunal

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained property
Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, room comfort
Very clean hotel with and the location is super convenient. Walkable distance to the metro station and several restaurants and coffee shops. I used the gym several times and appreciated the water refill stations. The only issue was that the elevators and hallways had a musty smell and were considerably warmer than the lobby. The room, however, had no smell which was more important. One of the elevators was closed for maintenance during our stay which resulted in longer wait times and crowded rides but I'm sure that's temporary.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Aug 2025

6/10 Okay

Eva

Stayed 2 nights in Aug 2025

8/10 Good

Issac

Liked: Cleanliness, staff & service
It was cool.
Stayed 2 nights in Aug 2025

8/10 Good

Deandre

Stayed 1 night in Aug 2025

10/10 Excellent

Christian

Stayed 2 nights in Aug 2025

6/10 Okay

Addina

Stayed 2 nights in Aug 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Property is poorly maintained. Rooms showing age. And Expedia double charged me and won’t refund me so I’ll never use them again either.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Roberto

Stayed 3 nights in Aug 2025

8/10 Good

Roberto

Traveled with family
Liked: Cleanliness, staff & service
Location is great. Convenient and easy access to restaurants and shops.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cordell

Stayed 3 nights in Aug 2025

10/10 Excellent

Talisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly
Stayed 2 nights in Aug 2025

8/10 Good

Semeon Seyoum

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Irina

Traveled with family
Disliked: Staff & service, property conditions & facilities
very old hotel.
Stayed 2 nights in Aug 2025

4/10 Poor

Leslie

Business traveler
Disliked: Cleanliness, staff & service, amenities
Everyone has a damn attitude here. Front desk women (both morning and afternoon) are just nasty and can’t even have the decency to look you in the eye or fake a smile. NOBODY PICKS UP THE PHONE, so good luck if you ever need anything or just have a question. Same nasty, rude women probably also refuse to answer calls unless for new bookings (my guess). Airport van driver also rude because he was stupid enough to not recognize the color of my luggage and got mad at me. Make it make sense. It is mediocre at best. The property is run down in a mediocre area of this crystal city place which I would never visit if it was not for a business trip. Places like these often can be more pleasant if staff were not so blatantly miserable with their jobs. I would not stay here again.
Stayed 3 nights in Aug 2025