2/10 Terrible
Sun
Traveled with pets, Traveled with family
Aug 15, 2025
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
My family came to Arlington from out-of-state for the burial of my father at Arlington National Cemetery. I called ahead to ask if there were designated rooms for pets and was told 'no', so I was not required to put a pet on my reservation. However, the 2nd floor had multiple rooms with the pet door hanger and the frequent sound of barking dogs. On top of that, my room smelled strongly of wet dog, which was very overwhelming for a cat owner. The floors were also unnecessarily dirty. I was literally picking things up from the carpet that should have been sucked up by a vacuum. I then used paper towels to 'sweep' the kitchen floor because it was so unclean. Then, on my first night, I opened up the sofa bed and the bedding was still there from the previous visitor, so I had to peel it off to put on new bedding. The sofa bed was also incredibly uncomfortable; I did not sleep well all 3 nights.
Last, when we checked in (3 rooms), I asked if one room could have a late check out and was told 'yes' for 1pm, but on the morning of our last day, I went to the front desk to confirm and was denied. I argued that I was already approved at check-in, but the gentleman told me that it was only a request and they had no obligation to approve all requests. He then rudely said he is denying our request. That was the cherry on top to an already difficult weekend. On a positive note, we enjoyed the breakfast and the convenient location.
Sun
Stayed 3 nights in Aug 2025