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The Ritz-Carlton, Pentagon City

5.0 star property

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Exterior
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Meeting facility
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Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Gym
  • Housekeeping
  • Room service
  • Laundry

Explore the area

Map
1250 South Hayes Street, Arlington, VA, 22202
  • Fashion Center at Pentagon City
    ‪1 min walk‬
  • Pentagon
    ‪18 min walk‬
  • Arlington National Cemetery
    ‪3 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Club Lounge Access)

55-inch Smart TV with satellite channels, TV, Netflix

Club Room, 1 King Bed with Sofa bed (Club Lounge Access)

  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Corner

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 1 King Bed, Non Smoking, Corner

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds (Hearing Accessible)

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Executive Suite, 1 Bedroom

  • 750 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Club Room, 1 King Bed

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 2 Double Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 2 Double Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Club Room, 1 King Bed

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Club Suite, 1 Bedroom, Non Smoking

  • 750 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom

55-inch Smart TV with satellite channels, TV, Netflix

Executive Suite, 1 Bedroom

  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

55-inch Smart TV with satellite channels, TV, Netflix

Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Corner (Mobility Accessible, Tub)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

55-inch Smart TV with satellite channels, TV, Netflix

Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Double Room, 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Double Room, 2 Double Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room, 2 Double Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Double Room, 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Club Double Room, 2 Double Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner (Mobility Accessible, Roll-in Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Corner (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Corner

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 1 King Bed, Corner (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Club Room, 2 Double Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

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Exterior

Hotel Washington

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  • Pet friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (2271)
The price is $309
per night
$399 total
includes taxes & fees
Mar 8 - Mar 9
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About this property

The Ritz-Carlton, Pentagon City

5-star Arlington hotel, connected to a shopping center in Pentagon City
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
The Ritz-Carlton, Pentagon City offers 365 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Arlington hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Microwaves, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 5-star property consist of a 24-hour business center and 11 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 17000 square feet (1579 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

The Ritz-Carlton, Pentagon City is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Santé - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 59 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 32 for adults and USD 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Santé

Things to do

  • 24-hour gym
  • Shopping mall

Family friendly

  • Free crib
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 17,000 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 32.00 for adults and USD 16.00 for children
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 59 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: USD 50 per stay
  • Rollaway bed fee: USD 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pentagon City Ritz-Carlton
Pentagon Ritz-Carlton
Ritz-Carlton Pentagon
Ritz-Carlton Pentagon City
Ritz-Carlton Pentagon City Arlington
Ritz-Carlton Pentagon City Hotel
Ritz-Carlton Pentagon City Hotel Arlington
Arlington Ritz-Carlton
Ritz Arlington
Ritz Carlton Pentagon City
Ritz-Carlton Arlington
The Ritz-Carlton Pentagon City Hotel Arlington
The Ritz-Carlton, Pentagon City Hotel
The Ritz-Carlton, Pentagon City Arlington
The Ritz-Carlton, Pentagon City Hotel Arlington

The Ritz-Carlton, Pentagon City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 713 out of 1001 reviews
Rating 8 - Good. 161 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
No working bathroom and no one was at front desk all evening
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher, Big Horn

Stayed 4 nights in Oct 2024

10/10 Excellent

Sadaf

Stayed 1 night in Nov 2024

8/10 Good

James, Nashville

Stayed 3 nights in Oct 2024

2/10 Terrible

Kimberly, West Orange

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The property never shared that they had an ongoing issue with their heating system. The room was freezing although the heating controls indicated that it should be warm. We called the front desk more than 4 times for help, but there was no answer. At 3:30a.m. we had to go to the front desk because the cold room temperature was unbearable. We had to wait for the cleaning person to find the front desk person, who told us that he would send maintenance to our room. The maintenance person arrived with a space heater for our room and explained that the main heater for the entire building had been broken for several days, which was later confirmed by hotel management. Our room cost $500 per night. At this price-point, and the quality that The Ritz-Carlton is supposed to represent, rooms should not have to have space heaters for warmth and the front desk personnel should be able to be reached 24-hours. Several years ago we had an issue at this exact hotel, and chose to try again since so much time passed. We made a HUGE mistake. Minimally, customers should be made aware of severe issues known to management prior to booking.
Stayed 1 night in Oct 2024

6/10 Okay

luisa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overrall the property/staff/service was great. My friends and I stayed here because we were running the Marine Corps Marathon. The "complimentary" coffee didnt start until 630 am Due to an earlier start of our day because of the marathon we asked if coffee could be accessible a little earler, we were told no but we could order room service and have it delivered or a fee. We paid $26 for 3 coffees! Coffee that would be "complimentary" less rhan an hour later? Its not about the money..just the principle.
Stayed 5 nights in Oct 2024

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Amazing stay. Very friendly and accommodating staff. Wonderful experience
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Arshad

Liked: Cleanliness, staff & service, property conditions & facilities
Just a one night stay buoy was wonderful The breakfast was amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Lucile

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean, and convenient
Stayed 2 nights in Oct 2024

10/10 Excellent

Ronen

Liked: Cleanliness, staff & service, property conditions & facilities
excellent hotel friendly. clean.
Stayed 1 night in Sep 2024

8/10 Good

Brenda

Traveled with group, Business traveler
No room safe
Surprised that the room did not have a safe for valuables. There is the spot but no lock. Expensive room for that being lacking. Did like the coffee expresso.
Basic room.
Room service with chocolates
Stayed 1 night in Sep 2024

2/10 Terrible

Morgan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Yasir

Business traveler
Liked: Cleanliness, staff & service, amenities
good
Stayed 1 night in Aug 2024

10/10 Excellent

Carrie, Hilliard

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the convenience
Stayed 3 nights in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

HARMINDERPAL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the service - so nice and super helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tiffani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the absolute best! The location is steller. The beds are so comfortable and the updates made to the hotel overall look great!
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Not worth the price
There is nothing special or luxurious about the room. This is not identical to what was displayed on Ritz Carlton's website. I'm uncertain about whether the food served at the hotel restaurant was Mediterranean. It's not worth the price. In conclusion, the experience at Hilton was much more favorable for me, and it was less than half the price that I spent at Ritz Carlton.
Stayed 3 nights in Aug 2024

8/10 Good

Ashraf

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Roland Toufi

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent on all fronts
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is superb!
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hospitality and great location !
Stayed 2 nights in Jul 2024