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Deluxe Room (Buenavista 8)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room (Montenegro 7)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room (Salento, Pijao, Cordoba)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room (Genova, Cocora)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Deluxe Room (Quimbaya 6)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This Filandia hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance.

El reloj casa hotel has designated areas for smoking.

  • Daily
  • Terrace
  • Water dispenser
  • Free continental breakfast
  • Gift shops or newsstand
  • Snack bar/deli
  • Designated smoking areas
  • 24-hour front desk
  • Free breakfast
  • Tours/ticket assistance
  • Total number of rooms - 9
  • Television in common areas
  • Dry cleaning/laundry service
  • Free WiFi

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Room Amenities

El reloj casa hotel offers 9 accommodations with complimentary bottled water and fans. Flat-screen televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

  • Daily housekeeping
  • Private bathroom
  • Free bottled water
  • Shower only
  • Hair dryer (on request)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Fan
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 50000 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 60000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Long-term renters welcome

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a private host, not a professional engaged in trade or business. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

One child stays free

Guest accommodation is sealed after cleaning

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Long-term renters welcome

Staff wears personal protective equipment

Security system

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 3

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

Children stay free

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for COP 60000.0 per night.

Pet Policy

  • Pets allowed for an extra charge of COP 50000 per pet, per night
  • Dogs only
  • 1 total (up to 20 lbs per pet)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Hotel Names

  • El reloj casa hotel Hotel
  • El reloj casa hotel Filandia
  • El reloj casa hotel Hotel Filandia

Hotel Reviews

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