*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wired and wireless Internet access.
This family-friendly hostel also offers a spa tub, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. A total renovation of this property was completed in August 2020.
Hostal Estrella de Agua - Hostel has designated areas for smoking.
- Barbecue grill(s)
- Library
- Picnic area
- Water dispenser
- Number of spa tubs - 1
- Number of bars/lounges - 1
- 24-hour front desk
- Billiards or pool table
- Tours/ticket assistance
- Free WiFi
- Free wired internet
- Food and water bowls
- Safe-deposit box at front desk
- Free reception
- Terrace
- Luggage storage
- Airport transportation - drop-off (surcharge)
- Bicycle tour information
- Firewood (free)
- Concierge services
- Shared microwave
- Designated smoking areas
- Shared refrigerator
- Laundry facilities
- Total number of rooms - 7
- Number of floors - 2
- Number of buildings/towers - 2
- Arcade/game room
- Airport transportation (surcharge)
- Garden
Family Friendly Amenities
- Free WiFi
- Laundry facilities
Room Amenities
Hostal Estrella de Agua - Hostel offers 7 shared accommodations. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis. Renovation of all guestrooms was completed in August 2020.
- Room service
- Wireless internet access
- Shower only
- Hair dryer (on request)
- Free WiFi
- Down comforter
- Housekeeping - once per stay
- Shared accommodations
- Limited housekeeping
- Towels provided
- Bedsheets provided
- Number of beds 1
- Soap
- Toilet paper
- Local maps
- Toothbrush and toothpaste available on request
- WiFi speed 50+ Mbps
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
A complimentary manager's reception is offered each day.
Room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hostel include a spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Hiking/biking trails on site
- Bicycle rentals on site
- Ecotours on site
- Horse riding/rental on site
- Mountain biking on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- Heated pool maintenance fee: COP 100000 per accommodation, per stay
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: COP 150000 per vehicle (maximum occupancy 4)
- Pet fee: COP 25000 per pet, per stay
- Service animals are exempt from fees
- Credit card charges are subject to a surcharge of 5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at 1:30 AM
Check-in time starts at 6:00 AM
Minimum check-in age is: 18
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
One child stays free
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Cash or credit card deposit required
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Staffed front desk
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is not available
Reservation might be required for some facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 1
Social distancing measures are in place
Contactless check-in is available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! One child 1 year old or younger stays free when using existing bedding.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of COP 25000 per pet, per stay
- Dogs and cats only
- 2 total pets
- Pets cannot be left unattended
- Food and water bowls are available
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- Hostal Estrella Agua Hostel Salento
- Hostal Estrella Agua Hostel
- Hostal Estrella Agua Salento
- Hostal Estrella Agua
- Hostal Estrella de Agua
- Estrella Agua Hostel Salento
- Hostal Estrella de Agua - Hostel Salento
- Hostal Estrella de Agua - Hostel Hostel/Backpacker accommodation
Hotel Reviews
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