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Hotel Mocawa Plaza Armenia

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Mocawa Plaza Armenia

Porch
Front of property
Outdoor pool, sun loungers
Reception
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Bar
  • Hot Tub
  • Pool
  • Spa
  • Room service

Explore the area

Map
Kr. 14 #9 Norte - 00, Armenia, Quindio, 630004
  • Parque De La Vida
    3 min walk
  • Bakuru Cocina del Pacifico
    1 min walk
  • Armenia Bus Terminal
    4 min drive
  • Armenia (AXM-El Eden)
    38 min drive

Room options

Standard Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Habitación Twin Superior

Premium bedding, minibar, in-room safe, desk

Habitación Twin Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación Superior con vista a la montaña

Premium bedding, minibar, in-room safe, desk

Habitación Superior con vista a la montaña

  • Sleeps 3
  • 1 King Bed

View all photos for Habitación Doble Superior

Premium bedding, minibar, in-room safe, desk

Habitación Doble Superior

  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room Superior

Premium bedding, minibar, in-room safe, desk

Twin Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Superior With View

Premium bedding, minibar, in-room safe, desk

Room Superior With View

  • Mountain view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • Sleeps 2

View all photos for Double Room Superior

Premium bedding, minibar, in-room safe, desk

Double Room Superior

  • Sleeps 2
  • 1 King Bed(s)

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About this property

Hotel Mocawa Plaza Armenia

3.5-star Armenia hotel with rooftop terrace
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a rooftop terrace are onsite.
Hotel Mocawa Plaza Armenia offers 97 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LED televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Armenia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Hotel Mocawa Plaza Armenia features an outdoor pool and a spa tub. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a fitness center, a rooftop terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Hotel Mocawa Plaza Armenia is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Restaurante The Grill - This restaurant specializes in local and international cuisine.
Sky Bar (PIso 17) - This poolside bar serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurante The Grill
  • Sky Bar (PIso 17)

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All Half Board rate plans include lunch or dinner for up to 2 people. Only breakfast will be included for any extra persons.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 68000 per vehicle (maximum occupancy 3)
  • Facilities fee: USD 3 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property is located within an airport and access is restricted to airport travelers only
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Plus Mocawa
Best Western Plus Mocawa Armenia
Allure Aroma Mocawa Karisma Armenia
Best Western Plus Mocawa Hotel Armenia
Mocawa
Allure Aroma Mocawa Hotel Karisma Armenia
Allure Aroma Mocawa Hotel Karisma
Allure Aroma Mocawa Karisma
Hotel Allure Aroma Eje Cafetero By Karisma
Best Western Plus Mocawa Hotel
Allure Aroma Mocawa by Karisma
Hotel Mocawa Plaza Armenia
Mocawa Plaza Armenia
Mocawa Plaza
Allure Aroma Mocawa Hotel by Karisma
Hotel Mocawa Plaza
Mocawa Plaza Armenia Armenia
Hotel Mocawa Plaza Armenia Hotel
Hotel Mocawa Plaza Armenia Armenia
Hotel Mocawa Plaza Armenia Hotel Armenia

Hotel Mocawa Plaza Armenia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 547 out of 785 reviews" "
Rating 8 - Good. 157 out of 785 reviews" "
Rating 6 - Okay. 41 out of 785 reviews" "
Rating 4 - Poor. 21 out of 785 reviews" "
Rating 2 - Terrible. 19 out of 785 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel with good amenities.
Stayed 2 nights in Sep 2024

10/10 Excellent

MARIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jul 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Sep 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel, super friendly staff, close to everything, love the pool.
Stayed 1 night in Mar 2024

10/10 Excellent

CARLOS

Traveled with family
Liked: Amenities
Excelente opción para visitar el área cuando no se quiere un alojamiento típico. Buen hotel con buena ubicación, garaje, desayuno y terraza
Stayed 1 night in Jul 2024

8/10 Good

Jared

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

RICARDO

Stayed 1 night in Jul 2024

10/10 Excellent

Ismela

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was nice
Stayed 5 nights in Aug 2024

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Epic
Stayed 7 nights in Aug 2024

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Epic
Stayed 7 nights in Aug 2024

10/10 Excellent

Alexandra, Hartsdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and the personal very professional.
Stayed 1 night in Jul 2024

8/10 Good

Ivonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Our stay was comfortable and pleasant. Our room had a few things to be fixed though, the bathroom door didn't close properly, the shower knob was loose and there were some towels missing when we first checked in. The staff was very helpful and kind.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jasbir

Stayed 1 night in Aug 2024

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 3 nights in a mountain view king room. Beware if you book a superior king you will most likely be looking on to a fire escape and ac units, we payed extra for the view. The room itself is well appointed with all the amenities you need. The swimming pool and jacuzzi are on the roof with an amazing view. Breakfast was good, but dishes needed to be topped up as they were often empty. Dinner was very good. Hotel has three bars to choose from which were all very nice. Our big negative was Christy on reception who was unhelpful and knowingly tried to mislead us. Dealing with a complaint was difficult if your spanish is not great and the general manager failed to respond. Conclusion is we had an enjoyable stay at what is probably the best hotel in Armenia.
Stayed 3 nights in Aug 2024

10/10 Excellent

RICARDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

RICARDO

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Erick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and organized. Excellent overall experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing and great price , great hotel
Stayed 1 night in Jul 2024

2/10 Terrible

Arturo, Weston

Stayed 4 nights in May 2024

2/10 Terrible

Arturo, Weston

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff at the frint desk were rude and very unprofessional, I have an issue with my stay and they instead to help and bring solutions were rude and not helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Luis, Houston

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very helpful.
Stayed 5 nights in Jul 2024

10/10 Excellent

Maria del Socorro

Liked: Staff & service, property conditions & facilities
This place is a great place in an amazing city.
Stayed 7 nights in Jul 2024

10/10 Excellent

Wilmer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Manuel

Stayed 2 nights in Apr 2024

10/10 Excellent

Vanessa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, well located with clean and spacious rooms. The staff was always kind. Will definitely be back.
Stayed 1 night in Jul 2024