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Hotel Terasu Salento

3.5 star property

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Photo gallery for Hotel Terasu Salento

Exterior
Exterior detail
View from room
Exterior
Free daily buffet breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Free WiFi

Explore the area

Map
Carrera 5 #11-43, Salento, Quindio, 631020
  • Calle Real
    ‪6 min walk‬
  • Main Square
    ‪7 min walk‬
  • Cocora Valley
    ‪3 min drive‬
  • Armenia (AXM-El Eden)
    ‪39 min drive‬

Room options

View all photos for Double Room, Terrace, Garden View

Blackout drapes, soundproofing, free WiFi, bed sheets

Double Room, Terrace, Garden View

  • 398 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Terrace, Mountain View

Room, 1 King Bed, Terrace, Mountain View | Balcony

Room, 1 King Bed, Terrace, Mountain View

  • 398 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Terrace, Mountain View

Deluxe Room, 1 Queen Bed, Terrace, Mountain View | Blackout drapes, soundproofing, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed, Terrace, Mountain View

  • 398 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Blackout drapes, soundproofing, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Balcony

Room, 1 Queen Bed, Balcony | Blackout drapes, soundproofing, free WiFi, bed sheets

Room, 1 Queen Bed, Balcony

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Studio Suite, 1 Queen Bed, Non Smoking

Signature Studio Suite, 1 Queen Bed, Non Smoking | Blackout drapes, soundproofing, free WiFi, bed sheets

Signature Studio Suite, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Blackout drapes, soundproofing, free WiFi, bed sheets

Standard Double Room

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Terasu Salento

3.5-star Salento hotel with coffee shop/cafe
A bar/lounge, a coffee shop/cafe, and concierge services are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, an arcade/game room, and tour/ticket assistance.
Hotel Terasu Salento offers 9 accommodations with complimentary toiletries and blackout drapes/curtains. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Salento hotel also offers a terrace, an arcade/game room, and tour/ticket assistance. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Hotel Terasu Salento is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: COP 300000.0 per stay
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 130000 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Terasu
Terasu Salento
Hotel Terasu Salento Hotel
Hotel Terasu Salento Salento
Hotel Terasu Salento Hotel Salento

Hotel Terasu Salento Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 157 out of 182 reviews
Rating 8 - Good. 16 out of 182 reviews
Rating 6 - Okay. 5 out of 182 reviews
Rating 4 - Poor. 3 out of 182 reviews
Rating 2 - Terrible. 1 out of 182 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay here was excellent. We were welcomed with a warm drink, kind service from the staff, and a beautiful place to stay. The attention to small details was clear in the room, grounds, and service from the staff. A beautiful amazing place to stay. Thank you!
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved Hotel Terasu. The room was super cozy with an amazing view. The staff are great. Would love to stay there again sometime soon
Stayed 4 nights in Nov 2024

10/10 Excellent

Nadine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at the Hotel Terasu was phenomenal! The attention to detail, the friendliness of the staff, the amenities such as the hot tub and sauna and the excellent breakfast really made for a magical experience in Salento. We would highly recommend this boutique hotel and give it 10 stars!
Stayed 4 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Janelle

Stayed 3 nights in Oct 2024

10/10 Excellent

Karina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing views, very peaceful! The staff were very friendly and attentive for anything you need. Very clean rooms. The breakfast was delicious, fresh fruit everyday! My mother and i purchased one of their massages and loved it. Five minutes to town by car. Will definitely be going back!

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Well located but flawed
Hotel was well located, 10 minutes walk from town, be warned if you are coming on the bus with luggage! Daily breakfast was very good and the hotel grounds were nice as well with Sauna, jacuzzi and massages available. Each room also had a terrace with a hammock and chairs to relax in as well as a nice communal area. The rooms visually looked very nice, however they were not soundproofed and would wake up several times in the night due to the noise. The fridge in the room was very noisy and the compressor would kick in frequently making a lot of noise. The fridge wasn't in a cabinet so sound came directly in the room. No in room safe and there is no fan or AC in the room, it was ok whilst we were there with overnight temps of about 15c, but would be a struggle to sleep if it was hotter. Overall the hotel was nice, but some details and the soundproofing let it down.
Stayed 3 nights in Oct 2024

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liz,Giz and all staff went above and beyond for us. Breakfast was excellent, tours were wonderful. Will definitely recommend and hopefully will be back! Carlos and Diana
Stayed 6 nights in Sep 2024

10/10 Excellent

Ana Maria

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely beautiful with tons of orchids everywhere. Rooms where comfortable and was great to have a hammock on the terrace. The staff was super friendly and accommodating. We took the coffee/horseback riding tour and it was great! The sauna and hot tubs were amazing, we got to use them every night. Every night there’s a fire pit very nice to hang out in. The massages were great and the massage therapist was excellent. My only suggestion would be to add a door to the spa and more vegetation at the top for added privacy.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Cecilia

Stayed 2 nights in Aug 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Vimary

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Place
Amazing, beautiful rooms, excellent service staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Milena

Stayed 2 nights in Jul 2024

10/10 Excellent

Enna-Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful boutique hotel. Staff are incredibly friendly and helpful, huge comfortable bed, loved having a hot tub and sauna on site (free to use) and I enjoyed a very relaxing massage by the hotel masseur also. Views from the terrace are amazing and we loved having a drink and our breakfast up there. Good choices for breakfast, plenty of fruit and bread and the most delicious guava juice too! No restaurant on site but less than 10 minute walk to Salento main square. I only wish we could have stayed longer at Terasu!
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An outstanding stay. Highly recommend. Near to all and super helpful staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was incredible stay. Highly recommend. Very affordable and a perfect boutique stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Marcos

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location
Stayed 3 nights in Jul 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel
Stayed 2 nights in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great service
Very nice clean hotel with excellent service. Hotel is on the main road and the noise is very loud so not great for light sleepers. Breakfast is good but not amazing as suggested in some reviews, bit annoying there isn’t enough tables which often leads to a wait for breakfast. Only a short 10 minute walk away from the main square
Stayed 3 nights in Jun 2024

10/10 Excellent

Luis Fernando

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The service was great!
Stayed 2 nights in Apr 2024

10/10 Excellent

Karen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PROs- Beautiful small hotel, great VIEWS, nature, delicious breakfast, terrace/patio options to eat ( beautiful) quiet around the area, great customer service, clean, amenities , sauna, jacuzzi options, balcony with hammock always a plus! Mini fridge inside ( beverages not included) Close to the town, variety of places to eat around the area , family friendly hotel, safe around the area, lots of foreigners in the hotel (im Colombian, so it made me happy to see people from other countries visiting our beautiful country :) Beautiful weather,hot during the day chilly at night CONs- when i booked this hotel no one mention in the reviews that this hotel is right across of a cemetery ( nervous laugh haha) I freaked out a little but its not that serious i guess. The Water was shut down i believe after 9pm and didn’t come back until morning ( also not a big deal, i just feel like they should notify guests. I brushed my teeth with a water bottle they offered in the room. I had showered before too so that was ok ! Water coming back early morning made some loud and strange sounds so it scared me a little bit haha . I brought a car , parking space is not inside the hotel and it only has like 2 spots available in front of the hotel (to keep in mind)Mosquitoes everywhere so be prepared to bring your bug repellent! They left me so many love bites haha! Overall - I would deff come back and spend more time here . We only stayed for 1 night. Nature views and breakfast 10/10 ❤️
Stayed 1 night in Mar 2024

6/10 Okay

Julia

Traveled with family
Liked: Cleanliness, staff & service
The hotel area is very beautiful, but the room we stayed in wasn’t the greatest. The hot tub was cold and we couldn’t use it. Plus we could hear all the kitchen noise at 6 am. Unfortunately they wouldn’t change the room. I liked the hotel facilities and sauna, staff was friendly too, but the room was disappointing
Stayed 2 nights in Mar 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Nice quiet location. Cozy atmosphere…and the passion fruit teas is awesome.
Stayed 4 nights in Feb 2024