2/10 Terrible
Tom
Aug 14, 2024
Disliked: Staff & service
I booked 3 double rooms for my kids (all young adults) and their partners for the night of 25th July 2024 at a cost of over $1000. At 12 noon that day, the hotel informed me that due to construction these rooms were now unavailable and instead they would all be moved to a house where other guests (some strangers) had also been moved (a total cost to all occupants of nearly $2000). I have been trying to arrange a rebate with the manager Marcy because this is not what we paid for, but to no avail because she does not return messages.
Tom
Stayed 1 night in Jul 2024