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Cleopatra Palace Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cleopatra Palace Hotel

Beach/ocean view
Business center
Spa
Lobby
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
Avenida de las Américas s.n, Playa de las Américas, Arona, Tenerife, 38660
  • Arona Pyramid
    1 min walk
  • El Camison Beach
    3 min walk
  • La Martina Asador Argentino
    1 min walk
  • Tenerife (TFS-Tenerife South)
    20 min drive

Room options

View all photos for Standard Room (2 Adults)

Minibar, in-room safe, desk, laptop workspace

Standard Room (2 Adults)

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Standard Room, Pool View (2 adults and 1 child)

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Private Pool (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, Private Pool (2 adults and 1 child)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double or Twin Room, Sea View (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room, Sea View (2 adults and 1 child)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Suite (2 adults and 1 child)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Private Pool

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, Private Pool

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Doble)

Minibar, in-room safe, desk, laptop workspace

Suite (Doble)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Pool View

Minibar, in-room safe, desk, laptop workspace

Standard Room, Pool View

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Sea View

Minibar, in-room safe, desk, laptop workspace

Standard Room, Sea View

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Cleopatra Palace Hotel

4-star Arona resort walkable to Playa de las Américas
Guests of this beach resort will appreciate convenient onsite amenities such as a fitness center and a sauna.
Cleopatra Palace Hotel offers 431 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Arona resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Cleopatra Palace Hotel provides a sauna and a fitness center. Dining options at the resort include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a beach bar, a poolside bar, and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room. This beach resort also offers a library, a terrace, and a complimentary children's club. For a surcharge, an airport shuttle (available on request) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Cleopatra Palace Hotel is a smoke-free property.

Cleopatra Palace Hotel has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Beach club
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Library
  • Outdoor pool
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Shopping
  • Tennis
  • TV in common areas
  • Volleyball
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 4 floors
  • Built in 1996
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Cleopatra Palace Arona
Cleopatra Palace Hotel
Cleopatra Palace Hotel Arona
Cleopatra Palace
Cleopatra Palace Hotel Arona
Cleopatra Palace Hotel Resort
Cleopatra Palace Hotel Resort Arona

Cleopatra Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 560 out of 1001 reviews" "
Rating 8 - Good. 340 out of 1001 reviews" "
Rating 6 - Okay. 84 out of 1001 reviews" "
Rating 4 - Poor. 12 out of 1001 reviews" "
Rating 2 - Terrible. 5 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gail Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely peaceful during day around pool, staff very friendly- breakfast excellent
Stayed 10 nights in Sep 2024

10/10 Excellent

Hilary

Stayed 7 nights in Aug 2024

10/10 Excellent

Trucly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our ocean view room!
Stayed 10 nights in Aug 2024

10/10 Excellent

Yana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is literally right on the beach. Staff was very attentive and helpful. Breakfast was included and was amazing. We loved the pools inside the hotel. If I could give 1 suggestion about room updates: bigger TV and usb charge outlet by the night tables. We loved our stay and will definitely come back next year.
Stayed 8 nights in Aug 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach access was wonderful. The negative is we only had one night!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 7 nights in Aug 2024

10/10 Excellent

Angus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Jul 2024

10/10 Excellent

Aly

Stayed 2 nights in Jul 2024

4/10 Poor

Dean

Stayed 2 nights in Jul 2024

6/10 Okay

Lee

Traveled with group
Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2024

6/10 Okay

Ebrahim

Liked: Cleanliness
Stayed 5 nights in Jul 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service
Perfect location
Great hotel which is away to undergo refurbishment which is much needed as beds uncomfortable and decor dated .. ideal position in las americas
Stayed 7 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Lovely hotel
We stayed pre-renovation Very lovely and clean hotel, slightly dated in the rooms but it’s due to be renovated after we leave - breakfast was good with lots of options and the decor inside the hotel lounges were stunning.
Stayed 2 nights in Jun 2024

10/10 Excellent

paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very friendly staff who love to help. A gorgeous breakfast buffet with all different styles of food.
Stayed 10 nights in Jun 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic holiday
Fantastic location and great hotel, staff were fantastic and always helpful to willing to provide information.
Stayed 5 nights in May 2024

10/10 Excellent

Alex

Stayed 5 nights in May 2024

8/10 Good

Trung Tuan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very good but be aware of room service charges, requested for a kettle and couple cups as needed to take medication, was charged €3 room service charge for two cups to be brought to room is a bit harsh
Stayed 2 nights in May 2024

4/10 Poor

David

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property is in need of a refurbished, especially the rooms
Stayed 8 nights in May 2024

8/10 Good

Michael

Stayed 3 nights in May 2024

10/10 Excellent

Arron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at Cleopatra Hotel. All the staff were fantastic. They even gave me a birthday cake and made my day extra special. Lovely location and couldn’t fault anything. Will stay again!
Stayed 4 nights in Apr 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

6/10 Okay

Pralad Jadavji

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom/decor too commercialised.
Stayed 5 nights in Mar 2024

8/10 Good

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the beach and easy access to everything you need . Everywhere was very clean. Spacious room but dated decor. We also overlooked the building work in the neighbouring hotel and patio doors not particularly sound proof. Did have a sea view from balcony which was great. Lots of wardrobe and draws plus free safe and aircon. Bathroom more modern. Pool area is spacious and not issue getting beds. Buffet breakfast had lots of choices to accommodate all. Staff extremely helpful at check in and check out .
Stayed 4 nights in Feb 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good throughout the hotel , bathrooms need up grades close to beech, shops, restaurants and night life
Stayed 9 nights in Feb 2024