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Alexandre Troya

4.0 star property

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Photo gallery for Alexandre Troya

Property grounds
Creator video
Panoramic Room, Hot Tub, Beach View (Alexandre) | Desk, soundproofing, free WiFi, bed sheets
Front of property
Sauna, hot tub, steam room, hot springs, Turkish bath, body treatments

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Rafael Puig Lluvina, 2, Playa de las Americas, Adeje, Tenerife, 38670
  • Place, Troya Beach
    ‪1 min walk‬
  • Place, Playa de las Américas
    ‪2 min walk‬
  • Place, Torviscas Beach
    ‪5 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪14 min drive‬

Room options

View all photos for Standard Room (single use)

Desk, soundproofing, free WiFi, bed sheets

Standard Room (single use)

7.0 out of 10
Good
(2 reviews)
  • Partial sea view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double or Twin Room

Desk, soundproofing, free WiFi, bed sheets

Standard Double or Twin Room

8.4 out of 10
Very good
(7 reviews)
  • Partial sea view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Club Room, Balcony (Alexandre)

Club Room, Balcony (Alexandre) | Desk, soundproofing, free WiFi, bed sheets

Club Room, Balcony (Alexandre)

7.4 out of 10
Good
(3 reviews)
  • Sea view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Studio Suite, Balcony, Sea View

Junior Studio Suite, Balcony, Sea View | Desk, soundproofing, free WiFi, bed sheets

Junior Studio Suite, Balcony, Sea View

  • Sea view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds OR 2 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Family Room

Family Room | Desk, soundproofing, free WiFi, bed sheets

Family Room

7.0 out of 10
Good
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Panoramic Room, Hot Tub, Beach View (Alexandre)

Panoramic Room, Hot Tub, Beach View (Alexandre) | Desk, soundproofing, free WiFi, bed sheets

Panoramic Room, Hot Tub, Beach View (Alexandre)

9.6 out of 10
Exceptional
(9 reviews)
  • Beach view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | Desk, soundproofing, free WiFi, bed sheets

Family Room, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Sofa Beds
  • Free WiFi

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About this property

Alexandre Troya

4-star resort in Costa Adeje
Catch some rays at the nearby beach or spend the day relaxing at Alexandre Troya's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Alexandre Troya offers 354 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to balconies. 32-inch LED televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Natural Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Some rates at Alexandre Troya are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Alexandre Troya features a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness center. Dining is available at one of the resort's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1119 square feet (104 square meters) include a conference center. This Mediterranean resort also offers a children's pool, spa services, and a library. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Alexandre Troya is a smoke-free property.

Restaurant La Palapa - This poolside restaurant specializes in international cuisine and serves lunch only. Guests can enjoy drinks at the bar.
Restaurant Arena - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Bar Salón - Onsite piano bar. Open select days.
Bar La Palapa - Onsite rooftop bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Alexandre Troya are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10 per day)
  • Limited onsite self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bar La Palapa
  • Bar Salón
  • Restaurant Arena
  • Restaurant La Palapa

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Playground
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center (1,119 square feet of space)
  • Meeting room

Outdoors

  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Built in 1973
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 10 per day
  • In-room safe fee: EUR 2.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Conference rooms (surcharge) may be available on request; advance booking is required.
Property Registration Number H-38-4-0000177

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Troya
Hotel Troya Arona
Troya Arona

Alexandre Troya Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 119 out of 397 reviews
Rating 8 - Good. 171 out of 397 reviews
Rating 6 - Okay. 70 out of 397 reviews
Rating 4 - Poor. 26 out of 397 reviews
Rating 2 - Terrible. 11 out of 397 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities
Clean rooms and hotel. Friendly and helpful staff.
Room coffee facilities
Stayed 10 nights in Feb 2026

8/10 Good

Luciana

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was not really that great. Staffs were ok
Stayed 16 nights in Jan 2026

8/10 Good

Gareth

Stayed 5 nights in Jan 2026

8/10 Good

Anne

Stayed 7 nights in Jan 2026

8/10 Good

Mihai

Liked: Cleanliness, staff & service, amenities
Big room with good ocean view
Stayed 11 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel - clean modern rooms, 2 main outdoor pools, plus a quieter 'infinity' pool, a wellness centre (including jacuzzi, steam room and sauna), gym and a large buffet style restaurant. The hotel is also ideally situated in Playa de las Americas, a stone's throw from the beach and within walking distance of Costa Adeje and Los Cristianos.
Stayed 5 nights in Nov 2025

8/10 Good

Melanie Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Are 5th stay at this hotel , this year we where disappointed with the food . Breakfast was fine if you got to the restaurant early . Lunch was ok . We went for dinner once it was so busy and the food was cold we where so put off we didn’t bother again and ate out every night . Amazingly clean . Staff are so helpful and great location
Stayed 7 nights in Nov 2025

10/10 Excellent

Spiridon, CYPRESS

Stayed 5 nights in Nov 2025

8/10 Good

Neal

Liked: Staff & service, property conditions & facilities, room comfort
618 added bonus Great balcony with sofa, sun lounges & large covered cabana. Downside noise till 5am from veronicas
Stayed 5 nights in Nov 2025

8/10 Good

Kerle

Stayed 5 nights in Oct 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing no complains
Stayed 7 nights in Oct 2025

4/10 Poor

James

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

A decent hotel but will charge for everything.

I'll get the good out the way quickly. The pool areas are amazing - especially the Solar Terrace which is a quiet oasis away from the loudness of the main pool. The Solar Terrace has an absolutely beautiful infinity pool and amazing area for of Banana Trees for the sun loungers. One of the best pool areas I've encountered. Now for the bad. Food is terrible. I went half board and I didn't even bother with breakfast after a couple days - it was rank. Dinner was not TOO bad as they do pasta fresh in front of you but the rest was horrid. You have to pay for things you really shouldn't be paying for. There is a DAILY charge to use the safe in your room! Crazy I've never had that before. Having your possessions secure in a safe should be a basic necessity of a hotel room. It wasn't expensive but on principle I didn't pay which meant I kept a "DND" tag on my door as didn't feel comfortable with cleaners coming in with my money and valuables laying around. They use a Third Party rental company for irons and ironing boards so you gotta fork out more cash if you want to go out in nicely ironed clothes. I've gone to two star hotels that will let you have an iron for €10 deposit which you'll claim back afterwards. Here you're paying €20 each time! They also slapped a fee for the drinks I had at dinner. They never tell you this just charge you at the end! A drink should be provided at dinner if you're half board! These endless feed soured the trip for me.
Stayed 4 nights in Sep 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff all seemed very hekpful, professional and efficient. We had a really good stay here.
Stayed 5 nights in Aug 2025

10/10 Excellent

Alecu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025

10/10 Excellent

Nirma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything are perfect, we are very satisface for every attention, The attention en every area is excellent. Thank.
Stayed 7 nights in Aug 2025

8/10 Good

Elizabeth lindores

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel very nice staff
Stayed 10 nights in Jun 2025

8/10 Good

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Very
Stayed 5 nights in May 2025

10/10 Excellent

Elin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite initial hiccups on our arrival (day of the strike) - we thoroughly enjoyed our stay at Alexandre Troya. Friendly and helpful staff, remarkable facilities, lovely food and comfortable room. Would highly recommend. Diolch yn fawr - muchos gracias - thank you!
Stayed 7 nights in Apr 2025

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great, helpful staff, clean, friendly, lots to do
Stayed 5 nights in Apr 2025

10/10 Excellent

Seamus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2025

4/10 Poor

Kevin

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Room was full of ants ‘ they moved me , so it was ok
Stayed 5 nights in Mar 2025

10/10 Excellent

Georgina Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at hotel Troya! We were a little apprehensive but actually turned out to be a great hotel! Adults only pool was a hit for us! Room was spacious, clean & modern. Restaurant food was great for what we paid, yes it was it sometimes wasn’t always hot but it’s a buffet so what can you expect! The variety was great and we always had a great meal! Drinks were good value for money also. Hotel is right on the beach, easy walking to all the resorts in this area! Bus stop less than 10 mins away on foot. Only feedback is that we’d like to pay as you go on drinks not right at the end.
Stayed 4 nights in Mar 2025

8/10 Good

Rachel

Traveled with group
Liked: Amenities, property conditions & facilities
Lovely new infinity pool which was great to spend time by. Location is very central to Las Americas strip which is good for walking to restaurants but meant very noisy at night so struggled to sleep. Walls thin so could hear the noise from the neighbouring rooms and the corridor. We had breakfast included which was fine but nothing to rave about. Spa changing room was very dirty. Overall average hotel - if the infinity pool wasn’t there it would be rated lower!
Stayed 5 nights in Feb 2025

6/10 Okay

Carmel Mary

Traveled with partner
Liked: Cleanliness
Pros : Rooms were clean and cleaned each day Communal area reception /bar were clean and tidy. Adult only pool area was really nice and bar snacks availability was good. Cons: Breakfast was not great, food wasn't great quality especially the fruit as most was tinned fruit and fresh fruit was not good so much so i bought my own fruit for breakfast , poor selection of cereals , and ongoing issues with lack of plates bowls etc. Staff slow to replace food. Omlettes were excellent but wait time was long. Towels in the rooms were old and worn.
Stayed 7 nights in Feb 2025