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whala!tenerife - Formerly Marola Portosin

3.0 star property

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Photo gallery for whala!tenerife - Formerly Marola Portosin

2 outdoor pools
Restaurant
Two Bedroom Apartment for 6 people | In-room safe, free cribs/infant beds, WiFi, bed sheets
Two Bedroom Apartment for 6 people | In-room safe, free cribs/infant beds, WiFi, bed sheets
2 outdoor pools

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Kitchen
  • Outdoor Space

Explore the area

Map
Avenida De Antonio Domínguez, 20, Playa de las Americas, Arona, Tenerife, 38660
  • Los Cristianos Beach
    ‪14 min walk‬
  • Playa de las Américas
    ‪17 min walk‬
  • Veronicas Strip
    ‪19 min walk‬
  • Tenerife (TFS-Tenerife South)
    ‪17 min drive‬

Room options

View all photos for Standard Studio, City View

Standard Studio, City View | In-room safe, free cribs/infant beds, WiFi, bed sheets

Standard Studio, City View

  • 301 sq ft
  • Studio
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Two Bedroom Apartment for 6 people

Two Bedroom Apartment for 6 people | In-room safe, free cribs/infant beds, WiFi, bed sheets

Two Bedroom Apartment for 6 people

  • 753 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 4 Twin Beds

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | In-room safe, free cribs/infant beds, WiFi, bed sheets

Standard Apartment, 1 Bedroom

  • 517 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Studio, Pool View

Studio, Pool View | In-room safe, free cribs/infant beds, WiFi, bed sheets

Studio, Pool View

  • 301 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds

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About this property

whala!tenerife - Formerly Marola Portosin

3-star Arona aparthotel connected to a shopping center, walkable to Las Vistas Beach
Along with 2 outdoor pools, this smoke-free aparthotel has a bar/lounge and a poolside bar. Other amenities include a snack bar/deli, WiFi in public areas, and a children's pool. Each apartment boasts a deep soaking tub and offers WiFi and a kitchenette. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like a refrigerator and a microwave. Limited housekeeping is available.
Whala!tenerife - Formerly Marola Portosin offers 80 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Flat-screen televisions come with digital channels. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Whala!tenerife - Formerly Marola Portosin features 2 outdoor swimming pools and a children's pool. The aparthotel offers a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with wireless Internet access (surcharge).

This Arona aparthotel also offers a library, a terrace, and tour/ticket assistance.

Whala!tenerife - Formerly Marola Portosin is a smoke-free property.

Languages

English, German, Spanish

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • 2 outdoor pools
  • In-room massages

Internet

  • Available in the apartment: WiFi (EUR 20 per week)
  • Available in some public areas: WiFi (EUR 20 per week)
  • WiFi has a 3-device limit

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Car rental

Family friendly

  • Children's pool
  • Free crib

Kitchenette

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Library

Outdoor areas

  • Balcony/patio
  • Terrace

Laundry

  • Laundromat nearby

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Housekeeping (daily)
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • Near a hospital
  • Near the boardwalk/promenade
  • Near the ocean
  • Next to a golf course

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Golfing nearby
  • Horseback riding nearby
  • Scuba diving nearby
  • Theme park nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 80 units
  • Bicycle rentals

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: EUR 20 per week (3-device limit, rates may vary)
  • Fee for wireless internet in public areas: EUR 20 per week (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Marola-Portosin Aparthotel Arona
Marola-Portosin Arona
Marola-Portosin Apartment Arona
Marola Portosin
Marola Portosin Apartments
Whala Tenerife Marola Portosin
whala!tenerife Formerly Marola Portosin
whala!tenerife - Formerly Marola Portosin Arona
whala!tenerife - Formerly Marola Portosin Aparthotel
whala!tenerife - Formerly Marola Portosin Aparthotel Arona

whala!tenerife - Formerly Marola Portosin Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 34 out of 88 reviews
Rating 8 - Good. 39 out of 88 reviews
Rating 6 - Okay. 9 out of 88 reviews
Rating 4 - Poor. 4 out of 88 reviews
Rating 2 - Terrible. 2 out of 88 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bertha

Liked: Cleanliness, amenities, property conditions & facilities
The person who did my checking is really nice 👌
Stayed 1 night in Nov 2024

10/10 Excellent

Bertha

Liked: Cleanliness, amenities, property conditions & facilities
The person who did my checking is really nice 👌
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
It was fine. The room was a bit tired and would have been nice to have a couple of English TV channels but it was fine.
Stayed 2 nights in Nov 2024

10/10 Excellent

Valerie

Liked: Cleanliness, room comfort
Stayed 13 nights in Aug 2024

10/10 Excellent

George

Stayed 1 night in May 2024

6/10 Okay

Ste

Traveled with family
Liked: Room comfort
Stayed 1 night in May 2024

10/10 Excellent

Graham

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For what we paid the hotel is outstanding, the Guy on reception is super friendly and very knowledgeable about the local area,, he can’t do enough for you. The hotel is really relaxed about bringing your own drink etc to the pool. The pool bar is superb and very reasonable cost wise. The location is fantastic, especially if you’re on a budget, very clean and the water in the swimming pool is immensely clean and warm in the bottom pool! Those wanting to cool off chose the top pool. We will definitely come back every year as this part of Tenerife is fantastic… thank you for a lovely stay
Stayed 3 nights in Apr 2024

10/10 Excellent

brian

Liked: Cleanliness, room comfort
Good value friendly hotel
Friendly service & a nice big room. Location was ideal as there's a bus stop directly outside the hotel so easy access to anywhere in the area including the airport.
Stayed 1 night in Apr 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, property conditions & facilities
Hotel and room was very clean and all staff were very friendly
Stayed 5 nights in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, room comfort
Stayed 9 nights in Dec 2023

10/10 Excellent

Janette

Liked: Cleanliness, room comfort
Stayed 8 nights in Dec 2023

6/10 Okay

Dean

Liked: Cleanliness, amenities, property conditions & facilities
I got what I paid for. Wasn’t the best, but for the price was good enough for a few nights. However at night the bar under the hotel is very noisy until very late!
Stayed 3 nights in May 2023

8/10 Good

darren

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Friendly staff, very clean and great location with supermarkets, bars and restaurants nearby and a short walk to the golden mile. Number 40 airport bus stop right outside the hotel.
Stayed 6 nights in Feb 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, room comfort
Excellent
This apartment hotel was excellent. I do B&B and in my opinion the cleaning team are excellent. The desk staff were polite and helpful and available 24hrs per day. The hotel is 10 minutes easy walk the the beach and as a solo traveller I felt safe in the area. The apartment had a small kitchen area with crockery, cutlery, hob, microwave and sink. I would definitely stay there again and would recommend the place to anyone.
Stayed 6 nights in Jan 2023

10/10 Excellent

Lauren

Stayed 4 nights in Jan 2023

10/10 Excellent

Connie

Traveled with group
Liked: Cleanliness, room comfort
Will return… brilliant service & pool bar manager so friendly too.
Stayed 4 nights in May 2022

8/10 Good

Verified traveler

Liked: Room comfort
Central location
Basic rooms, comfortable beds, friendly staff. Good central location with walking distance to beach, bars and restaurants. I would definitely stay again, no noisy holiday makers it was quiet, we had a studio which had everything we needed. Decor a little dated but clean and tidy. Overall we had a lovely time and hope to stay again in the near future.
Stayed 11 nights in Mar 2022

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
pretty good location , staff excellent and helpful , give us our room early , really cant fault them
Stayed 3 nights in Mar 2022

2/10 Terrible

Juliette

Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Gregory

Liked: Cleanliness, room comfort
Quick stay
Everything was fine. Street side was a tiny bit noisy but reasonable. Beds were comfortable.
Stayed 1 night in Nov 2021

10/10 Excellent

Simon

Liked: Cleanliness, room comfort
Comfy beds with a great balcony overlooking the pool
Stayed 2 nights in Nov 2021

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very very tired looking. Felt like a prison camp with barbed wire surrounding the grounds. Too overlooked. Nothing like the pictures.
Stayed 3 nights in Jan 2020

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fabulous stay after a horrendous start to our holiday( in different apartments) imight add. The staff at the Marola Portosin were very helpful they let us check-in early once we had explained our predicament with to the reception. Then let us upgrade once a one bed apartment became available and always had a smile on their faces and helped with everything. I could not complain about anything the sunbathing area and the pool bar were cheap for both drinks and snacks. Thank you Alison and Mark.
Stayed 6 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in May 2019