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Mediterranean Palace

5.0 star property

Choose dates to view prices

Photo gallery for Mediterranean Palace

Aerial view
Reception
3 bars/lounges, rooftop bar
Interior detail
Minibar, in-room safe, desk, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Parking included
  • All inclusive
  • Gym
  • Spa

Explore the area

Map
Avenida de las Americas, Playa de las Americas, Arona, Tenerife, 38660
  • Arona Pyramid
    ‪2 min walk‬
  • El Camison Beach
    ‪3 min walk‬
  • Las Vistas Beach
    ‪5 min walk‬
  • Tenerife (TFS-Tenerife South)
    ‪20 min drive‬

Room options

View all photos for Standard, Mountain View

Minibar, in-room safe, desk, blackout drapes

Standard, Mountain View

  • 280 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard, Sea View

Minibar, in-room safe, desk, blackout drapes

Standard, Sea View

  • 280 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard, Pool View

Minibar, in-room safe, desk, blackout drapes

Standard, Pool View

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, blackout drapes

Standard Room, Pool View (2 adults and 1 child)

  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, Mountain View (2 adults and 1 child)

Minibar, in-room safe, desk, blackout drapes

Standard Room, Mountain View (2 adults and 1 child)

  • 280 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Sea View (2 adults and 1child)

Minibar, in-room safe, desk, blackout drapes

Double Room, Sea View (2 adults and 1child)

  • 280 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Pool View (2 adults)

Minibar, in-room safe, desk, blackout drapes

Suite, Pool View (2 adults)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (2 adults and 1 child)

Minibar, in-room safe, desk, blackout drapes

Suite (2 adults and 1 child)

  • 484 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, blackout drapes

Suite, Pool View (2 adults and 1 child)

  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Mediterranean Palace

5-star Arona resort walkable to Las Vistas Beach
At Mediterranean Palace, hit the beach, dine onsite at The Pier, or enjoy a drink at one of the resort's 3 bars/lounges.
Mediterranean Palace offers 535 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 55-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and children's robes.

This Arona resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
Some rates at Mediterranean Palace are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Mediterranean Palace features 2 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the resort's 3 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a swim-up bar. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 5-star property consist of a business center, meeting rooms, and coworking spaces. Event facilities measuring 10635 square feet (988 square meters) include a conference center. This luxury resort also offers spa services, a terrace, and a complimentary children's club. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available. A total renovation of this property was completed in June 2024.

Mediterranean Palace is a smoke-free property.

The Pier - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Diabolo - This theme restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.
Coal - This theme restaurant specializes in barbecue. Guests can enjoy drinks at the bar. Open daily.
Kiosko - This bar is located by the pool. Open daily.
Drago Terrace - This rooftop bar overlooks the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Mediterranean Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A swim-up bar

Restaurants on site

  • Coal
  • Diabolo
  • Drago Terrace
  • Kiosko
  • The Pier

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Beach club
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Gym
  • Pilates classes
  • Playground
  • Scooter/moped rentals
  • Shopping
  • Table tennis
  • Tennis
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Soundproofed rooms
  • Stroller
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (10,635 square feet of space)
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Reception hall
  • Renovated entire property - June 2024
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 48 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Mediterranean Palace Arona
Mediterranean Palace Hotel Arona
Mediterranean Palace
Mediterranean Palace Hotel
Mediterranean Palace Resort Arona
Mediterranean Palace Arona
Mediterranean Palace Resort
Mediterranean Palace Resort Arona

Mediterranean Palace Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 371 out of 1001 reviews
Rating 8 - Good. 406 out of 1001 reviews
Rating 6 - Okay. 157 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel recently renovated fantastic food and staff
Stayed 7 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in good location, staff really accommodating. We have stayed here many times, it’s just had a revamped and rooms are lovely with up to date technology which it was lacking.
Stayed 1 night in Nov 2024

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
Great!
Stayed 6 nights in Oct 2024

10/10 Excellent

Daniel

Stayed 4 nights in Sep 2024

6/10 Okay

katrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, really clean & amazing location. Unfortunately the food offering is not great & although we were half board ended mostly eating out.
Stayed 7 nights in Sep 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel. Big improvement since the recent renovation Kids clubs was incredible
Stayed 3 nights in Sep 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with no issues with the hotel and location
Stayed 4 nights in Sep 2024

10/10 Excellent

Trevor David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

ELIE FOUAD

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating
Stayed 5 nights in Sep 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious modern hotel, in the middle of everything, near to the beach a touch of luxury
Stayed 8 nights in Aug 2024

6/10 Okay

Kathryn

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It is not a 5 star hotel. No recycling bins by pool - considering this hotel has just been refurbished is disappointing. Breakfast is chaotic - needs more than one juice station and better staff when people enter. Pool towels great - people coming down at 7 to reserve sunbeds and towels not being removed not ideal. A great 4 star hotel and lovely stay
Stayed 8 nights in Aug 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
cannot fault the property or staff as we’re all amazing the reason for scoring 4 instead of 5 was the food. Food options were not great and would book again but not the meal option probably just b&b
Stayed 4 nights in Aug 2024

10/10 Excellent

jason

Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely central property with good service and modern decor
Stayed 1 night in Jul 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely love staying here, it’s excellent for both families and couples! It’s extremely clean and has all the facilities you need… the kids club is great!
Stayed 4 nights in Jul 2024

8/10 Good

Yasmin

Traveled with partner
Liked: Cleanliness
Overall we had a nice stay at the hotel which is very close to the lovely beach and general touristy area. It was clean, modern, and newly fitted with stylish interiors. The Mediterranean Palace is the recently refurbished part of Mare Nostrum, however it almost feels like it has reopened slightly too soon - the gym facilities were not yet open or usable, the rooms had that new paint / new furniture smell, and there were some room amenities missing such as robes / slippers etc which you’d expect from a 5 star hotel. Some receptionists were incredibly friendly and helpful and some slightly abrupt. Their ‘app’ also seemed to have some teething problems with some QR links not loading.
Stayed 4 nights in Jul 2024

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To be fair l think the bar staff could have a better way of serving customers,it was a long wait. More staff needed. We were very impressed with Theo the bar waiter. He is an asset to the hotel. Also Keilly in the restaurant. Both were so polite, helpful & kind. We would return again because of them.
Stayed 6 nights in Jul 2024

8/10 Good

George Alexander

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Only marked down on condition due to the property closing mid jan 2023 for 9 month refurb. Definitely looked tired and in need of upgrade. But this didn't detract from our enjoyable stay in clean comfortable freindly hotel in perfect location

10/10 Excellent

Alison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Central. Very clean. Staff very friendly.
Stayed 6 nights in Dec 2022

10/10 Excellent

Adrian

Stayed 11 nights in Nov 2022

8/10 Good

Robert

Traveled with partner
Liked: Staff & service, amenities
Location & friendly staff, the hotel was spotless but in need of a refurb which I think is on the cards
Stayed 9 nights in Nov 2022

6/10 Okay

Diane

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice pool but closed 2 days out of our4day stay. Room key stopped working every day so trip to reception which was a pain as quite slow at reception and we heard other people talking about this so this must be a problem Rooms are so dated they defo need a revamp Hotel in nice area and close to beach are a plus overall ok probably wouldn’t stay there again

10/10 Excellent

Scott

Stayed 4 nights in Oct 2022