See all properties

Hollywood Mirage - Excel Hotels & Resorts

3.5 star property

Choose dates to view prices

Photo gallery for Hollywood Mirage - Excel Hotels & Resorts

2 outdoor pools, pool umbrellas, sun loungers
Reception
Property grounds
Buffet
Fitness studio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Laundry

Explore the area

Map
Calle Sierra Nevada, sn, Arona, Santa Cruz de Tenerife, 38650
  • Los Cristianos Beach
    ‪19 min walk‬
  • Las Vistas Beach
    ‪4 min drive‬
  • Siam Park
    ‪4 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪12 min drive‬

Room options

View all photos for Apartments 2 Bedrooms vista mar (1+1)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartments 2 Bedrooms vista mar (1+1)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartments 2 bedroom vista mar (3)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartments 2 bedroom vista mar (3)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartments 1 bedroom vista mar (3)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartments 1 bedroom vista mar (3)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartments studio vista mar (2)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartments studio vista mar (2)

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartments 2 Bedrooms vista mar (2)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartments 2 Bedrooms vista mar (2)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 Bedrooms vista mar (5)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 Bedrooms vista mar (5)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 Bedrooms vista mar (4+1)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 Bedrooms vista mar (4+1)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 Bedrooms vista mar (4)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 Bedrooms vista mar (4)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 Bedrooms vista mar (3+2)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 Bedrooms vista mar (3+2)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 Bedrooms vista mar (3+1)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 Bedrooms vista mar (3+1)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 Bedrooms vista mar (2+3)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 Bedrooms vista mar (2+3)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartments 1 bedroom vista mar (2)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartments 1 bedroom vista mar (2)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment studio vista mar (1+1)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment studio vista mar (1+1)

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment 2 bedrooms vista mar (2+2)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms vista mar (2+2)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 Bedrooms vista mar (1+3)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 Bedrooms vista mar (1+3)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 Bedrooms vista mar (1+2)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 Bedrooms vista mar (1+2)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 1 bedroom vista mar (2+1)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 1 bedroom vista mar (2+1)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment 2 Bedrooms vista mar (2+1)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 Bedrooms vista mar (2+1)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 Bedrooms vista mar (1+4)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 Bedrooms vista mar (1+4)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartament 2 Bedrooms vista mar

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartament 2 Bedrooms vista mar

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 1
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartament 1 bedroom vista mar

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartament 1 bedroom vista mar

  • 1 bedroom
  • 1 bathroom
  • Sleeps 1
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment 1 bedroom vista mar (1+2)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 1 bedroom vista mar (1+2)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment 1 bedroom vista mar (1+1)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 1 bedroom vista mar (1+1)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartament studio vista mar

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartament studio vista mar

  • Studio
  • 1 bathroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Apartment 2 bedrooms (3+2)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms (3+2)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 bedrooms (1+4)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms (1+4)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 bedrooms (5)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms (5)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 bedrooms (2+3)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms (2+3)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 bedrooms (4+1)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms (4+1)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 1 bedroom (2)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 1 bedroom (2)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment 1 bedroom (1+1)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 1 bedroom (1+1)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment 1 bedroom (3)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 1 bedroom (3)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment 2 bedrooms (3+1)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms (3+1)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 bedrooms (2+2)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms (2+2)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 bedrooms (1+3)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms (1+3)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 bedrooms (2)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms (2)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 bedrooms (1+1)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms (1+1)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 bedrooms (3)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms (3)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 bedrooms (4)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms (4)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment studio (2)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment studio (2)

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment studio (1+1)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment studio (1+1)

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment 1 bedroom (1+2)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 1 bedroom (1+2)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment 1 bedroom (2+1)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 1 bedroom (2+1)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment 2 bedrooms (2+1)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms (2+1)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 bedrooms (1+2)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms (1+2)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 bedrooms

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 1
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 1 bedroom

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 1 bedroom

  • 1 bedroom
  • 1 bathroom
  • Sleeps 1
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment studio

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment studio

  • Studio
  • 1 bathroom
  • Sleeps 1
  • 1 Queen Bed

Similar properties

Outdoor pool, sun loungers

Beverly Hills Heights - Excel Hotels & Resorts

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (293)
$155 nightly
The price was $194
The price is $155 total
includes taxes & fees
Beverly Hills Heights - Excel Hotels & Resorts

About this property

Hollywood Mirage - Excel Hotels & Resorts

3.5-star Arona aparthotel close to Los Cristianos Beach
Along with 2 outdoor pools, this aparthotel has a full-service spa and a restaurant. Free WiFi in public areas, a free area shuttle, and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a balcony, and a coffee/tea maker. Limited housekeeping is available.
Hollywood Mirage - Excel Hotels & Resorts offers 335 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

This Arona aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.
Hollywood Mirage - Excel Hotels & Resorts features 2 outdoor swimming pools and a children's pool. Dining options at the aparthotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This family-friendly aparthotel also offers a library, a terrace, and a complimentary children's club.

Hollywood Mirage - Excel Hotels & Resorts has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 8:30 AM and 11:00 AM.
Hollywood Mirage - Excel Hotels & Resorts has a restaurant on site.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Beach

  • Sandy beach nearby
  • Beach loungers
  • Beach umbrellas
  • Free beach shuttle

Pool/Spa

  • 2 outdoor pools
  • Full-service spa
  • Massage
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • Free area shuttle
  • Free beach shuttle

Family friendly

  • Baby bath
  • Bed rails
  • Children's games
  • Children's pool
  • Free children's club
  • High chair
  • Stair gate

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 8:30 AM to 11:00 AM for a fee: EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Library
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe (surcharge)
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the suburbs

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 335 units
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 6.5 for children
  • Housekeeping is available for an additional fee and varies based on unit size
  • In-room safe fee: EUR 12 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Property Registration Number A38083101

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Suites Mirage Aparthotel Arona
Suites Mirage Arona
Suites Mirage Aparthotel
Hollywood Mirage
The Suites at The Mirage
Hollywood Mirage Excel Hotels Resorts
Hollywood Mirage - Excel Hotels & Resorts Arona
Hollywood Mirage - Excel Hotels & Resorts Aparthotel
Hollywood Mirage - Excel Hotels & Resorts Aparthotel Arona

Hollywood Mirage - Excel Hotels & Resorts Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 338 out of 779 reviews
Rating 8 - Good. 305 out of 779 reviews
Rating 6 - Okay. 93 out of 779 reviews
Rating 4 - Poor. 28 out of 779 reviews
Rating 2 - Terrible. 15 out of 779 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Deborah L

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The staff are very friendly and accommodating, went above and beyond to assist us during our stay. The overall property really needs some TLC, this is something that needs to be rectified by ownership, owners need to reinvest $$ back into the property. The rooms really needs to be updated with paint, plaster, tiling, new beds, new sofas, etc.
Stayed 2 nights in Feb 2025

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities
Loved it will definitely be back , great atmosphere friendly spotlessly clean
Stayed 6 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Great hotel and was upgraded on arrival, some issues with a faulty shower but other than that amazing place.
Stayed 4 nights in Dec 2024

8/10 Good

Pattareewal

Traveled with family
Liked: Room comfort
Stayed 7 nights in Feb 2025

2/10 Terrible

Katarina, Carlisle

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
One advice - AVOID THIS HOTEL This hotel has its best times well over. Outdated rooms, furniture and equipment are not its biggest problem though. The "cleanliness" is appaling. I have never seen a hotel room this unkempt and filthy. No surprise it's a paradise for cockroaches - the one in our bathroom was a really good size. Housekeeping is non-existing in this "hotel" (hostel would be more appropriate although I think that even hostels have better hygiene standards than this "4* hotel"). I think the housekeepers just wipe all rooms and floors with one and same mop/cloth as after the "cleaning" (occurs once a week) there were even more varieties of hair and dirt than before (I initially cleaned the room myself (and especially the bathroom) after our arrival as it was not possible to stay there otherwise) so I had to clean again after the cleaners' visit. Having seen other reviews with exactly the same theme, I understood that complaining was futile. Even my two sons (11 and 10) who are certainly not the tidiest people in the world noticed the dirty bathroom sinks and kitchen counter shortly after we arrived. Nothing could ever outweigh this. Besides this, the hotel is old, half of the furnite is broken or falling apart, staff at the reception are superslow and not very helpful and the bathroom was really small (and sooo dirty!) considering the size of the whole room. Beds on wheels are just a cherry on the top of this disaster mirage.
Stayed 6 nights in Feb 2025

6/10 Okay

Peter

Liked: Room comfort

Very poor breakfast.

Overall it was comfortable with a spacious apartment and a nice terrace. There were sufficient sunbeds by the pools. The free shuttle bus to the beach was useful as it's a steep clime back to the hotel. However the breakfast was a bun fight, constantly running out of cups, plates, food, drinks, the cooked food was cold. It was positively dangerous by the hot water ern as it was flooded and was an electrical extension in the water !
Stayed 11 nights in Feb 2025

4/10 Poor

David

Disliked: Property conditions & facilities
Stayed 14 nights in Jan 2025

10/10 Excellent

Geraldine

Liked: Cleanliness, amenities, property conditions & facilities
Lovely , but location wise very uphill
Stayed 3 nights in Feb 2025

2/10 Terrible

Steve

Disliked: Cleanliness, room comfort

Worst hotel room I have ever stayed in.

Stayed 4 nights in Feb 2025

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Darrell

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, clean rooms really good sized and well equipped. Beds very comfy. Good pool area, bar prices good. Free bus to and from beach with friendly drivers. We would definitely stay here again. Thank you Darrell & Sarah
Stayed 7 nights in Jan 2025

10/10 Excellent

Anne Marie

Traveled with group
Liked: Cleanliness, room comfort
Excellent no complaints
Stayed 6 nights in Feb 2025

10/10 Excellent

Esmat Zerin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time over there. Nice apartment
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

A nice, safe hotel.

Lovely hotel but the late check in and early check out times need adjusting to match other hotels. 5 pm is very late and 11 a bit early!
Stayed 2 nights in Feb 2025

10/10 Excellent

neil

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for a week and absolutely loved it. The staff were extremely friendly and helpful and the Hotel itself was so clean with lots of facilities. The apartment was really spacious with an open plan kitchen diner lounge area. Again all very clean and welcoming. The food in the hotel was really nice and plenty of choice. Would highly recommend a stay for either a couple or family.
Stayed 7 nights in Feb 2025

10/10 Excellent

Ingrida

Liked: Room comfort
Stayed 6 nights in Feb 2025

6/10 Okay

Josephine

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Room was very nice studio apartment. Beds comfy, shower poerful. We were in a low down apartment with no view and didnt get the sun. Nice terrace with table, chairs and sunloungers but pointless as in the shade all day.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jeanette Marie, Oxford

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Hollywood Mirage for 3 weeks - working & holiday. Room was really good (had a duplex 1 bedroom apartment) had all we needed and a fantastic view out to sea. Reception staff very helpful. Pool staff great (went to pool 3) little bar at pool 3 was really good. Our lady who cleaned our room was fantastic - a very lovely stay
Stayed 21 nights in Jan 2025

8/10 Good

elizabeth claire

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, quite dated now, needs a little tlc. Amazing views from hotels. Crazy hills but already knew that breakfast was ok, could have done with being warmer. Few activities around the pool. Very very quiet in the evenings.
Stayed 6 nights in Jan 2025

10/10 Excellent

Jared

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good facilities, friendly reception & everything needed in the appartment
Stayed 4 nights in Jan 2025

10/10 Excellent

Lee

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Kay

Traveled with group
Liked: Cleanliness, room comfort

A short but pleasant stay

Our accommodation was lovely and spacious with great views of the pool, sea and glorious sunsets. The staff were mostly pleasant and helpful - but there wasn’t a lot of information given at the check in (it was quite busy though ) and we were chastised by a member of the dining room staff for not having a room card at dinner (which it turned out we were not given - in error - at check in ) Also, we didn’t know about paying extra for the barbecue menu on Wednesday night….which we would have been happy to do… but we had chosen from the regular menu before we realised there was an option. We discovered that there was a microwave for guests to use to reheat their food (which was sometimes a little colder than I would have liked) but not til day 3. The dining room staff could be a little more informative and helpful. One or two staff stood out as being very customer friendly - one of the bar men that served us lunch on our first day, and the reception staff who handled enquiries very efficiently. Overall, there was a relaxed and friendly atmosphere - many guests we met have visited on previous occasions and they were very happy to return. The complimentary bus service to the beach was excellent and there was nightly entertainment. After dark it was quiet and we were not disturbed on any night. I would return to this hotel - and enjoy it even better now that I know the rules!
View from balcony
Stayed 3 nights in Jan 2025

6/10 Okay

Anna

Traveled with group
Liked: Cleanliness, room comfort
Stayed 6 nights in Jan 2025