Aparthotel

Ona Hollywood Mirage

3.5 star property

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Photo gallery for Ona Hollywood Mirage

2 outdoor pools, pool umbrellas, sun loungers
Terrace/patio
Fitness studio
Front of property
Buffet

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Spa
  • 24/7 front desk

Explore the area

View in a map
Calle Sierra Nevada, sn, Arona, Santa Cruz de Tenerife, 38650
  • Place, Los Cristianos Beach
    ‪19 min walk‬
  • Place, Las Vistas Beach
    ‪4 min drive‬
  • Place, Siam Park
    ‪4 min drive‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪12 min drive‬

Room options

Apartment studio

  • Sleeps 1
  • 1 Queen Bed

Apartment 1 bedroom

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartment 2 bedrooms (1+2)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms

  • 2 bedrooms
  • Sleeps 1
  • 1 Queen Bed and 2 Twin Beds

Apartment 1 bedroom (2)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartment 1 bedroom (1+1)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartment 1 bedroom (3)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartment 1 bedroom (1+2)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartment 1 bedroom (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartment 2 bedrooms (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

Apartment studio (2)

  • Sleeps 2
  • 1 Queen Bed

Apartment studio (1+1)

  • Sleeps 2
  • 1 Queen Bed

Apartment 2 bedrooms (2)

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (1+1)

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (3)

  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (4)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (3+1)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (2+2)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (1+3)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (5)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (2+3)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (4+1)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (1+4)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms (3+2)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Apartament 1 bedroom vista mar

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartament 2 Bedrooms vista mar

  • 2 bedrooms
  • Sleeps 1
  • 1 Queen Bed and 2 Twin Beds

Apartament studio vista mar

  • Sleeps 1
  • 1 Queen Bed

Apartment 1 bedroom vista mar (1+1)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartment 1 bedroom vista mar (1+2)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartment 1 bedroom vista mar (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartment 2 Bedrooms vista mar (1+2)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 Bedrooms vista mar (1+3)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 Bedrooms vista mar (1+4)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 Bedrooms vista mar (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 Bedrooms vista mar (2+3)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 Bedrooms vista mar (3+1)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 Bedrooms vista mar (3+2)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 Bedrooms vista mar (4)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 Bedrooms vista mar (4+1)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 Bedrooms vista mar (5)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Apartment 2 bedrooms vista mar (2+2)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Apartment studio vista mar (1+1)

  • Sleeps 2
  • 1 Queen Bed

Apartments 1 bedroom vista mar (2)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartments 1 bedroom vista mar (3)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartments 2 bedroom vista mar (3)

  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

Apartments 2 Bedrooms vista mar (1+1)

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

Apartments 2 Bedrooms vista mar (2)

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

Apartments studio vista mar (2)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Ona Hollywood Mirage

3.5-star Arona aparthotel close to Los Cristianos Beach
Along with 2 outdoor pools, this aparthotel has a full-service spa and a restaurant. Free WiFi in public areas, a free area shuttle, and a free beach shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Each apartment has 2 bedrooms and offers free WiFi and a balcony. Guests will find a kitchenette with a refrigerator, a stovetop, and a microwave. Limited housekeeping is available.
Ona Hollywood Mirage offers 335 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

This Arona aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.
Ona Hollywood Mirage features a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. Dining options at the aparthotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This family-friendly aparthotel also offers a library, a terrace, and a complimentary children's club.

Ona Hollywood Mirage has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:30 AM.
Ona Hollywood Mirage has a restaurant on site.

Property amenities

Beach

  • Sandy beach nearby
  • Beach loungers
  • Beach umbrellas
  • Free beach shuttle

Pool/Spa

  • 2 outdoor pools
  • Full-service spa
  • Massage
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • Free area shuttle
  • Free beach shuttle

Family friendly

  • Baby bath
  • Bed rails
  • Children's games
  • Children's pool
  • Free children's club
  • High chair
  • Stair gate

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Library
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe (surcharge)
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the suburbs

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 335 units
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 6.5 for children
  • Housekeeping is available for an additional fee and varies based on unit size
  • In-room safe fee: EUR 12 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number A38083101

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Suites Mirage Aparthotel Arona
Suites Mirage Arona
Suites Mirage Aparthotel
Hollywood Mirage
The Suites at The Mirage
Hollywood Mirage Excel Hotels Resorts
Hollywood Mirage - Excel Hotels & Resorts Arona
Hollywood Mirage - Excel Hotels & Resorts Aparthotel
Hollywood Mirage - Excel Hotels & Resorts Aparthotel Arona

Reviews

Ona Hollywood Mirage Reviews

8.4

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 352 out of 806 reviews
Rating 8 - Good. 314 out of 806 reviews
Rating 6 - Okay. 93 out of 806 reviews
Rating 4 - Poor. 31 out of 806 reviews
Rating 2 - Terrible. 16 out of 806 reviews

Reviews

10/10 Excellent

rachel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Although it’s a 25 min walk to the front the taxis are quick and inexpensive. There were 6 of us and there are plenty of 6 seaters so this was a pleasant surprise. Pool is great. Sunbed frenzy every morning but in school holidays we decided to just join in and accept this. Had to wait in a queue from 8am until 9am to ensure a sunbed in school holiday. Self catering but well equipped. Very comfortable bed, good and powerful shower and large terrace with a sea view. Could not fault this trip. Only wish would be that it was closer to the seafront and bars but I would 100% stay here again. We didn’t try the food. Drinks were average prices €3.50 pint of beer. Lovely heated pool.
Stayed 6 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness
Stayed 2 nights in Jul 2025

4/10 Poor

George

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The hotel is very dated and is badly in need of refurbishment. The pool area is pleasant but was constantly busy. I have been travelling for over 40 years and never have I seen people queuing to get a sun bed. The fact there isn’t enough explains it I suppose. One thing that really miffed me is a family left rubbish behind, pizza box, coke cans etc. The rubbish lay for over 3 hours before being cleaned up, not acceptable. We found, on occasion the staff to be rude and abrupt. On the positive side, the kiddies entertainment is excellent. Will we stay there again, not a chance.
Stayed 9 nights in Jul 2025

8/10 Good

Kiran

Traveled with family
Liked: Cleanliness, property conditions & facilities
Apartments big and clean , evenings entertainment bad suitable for toddlers only very loud music . Food was good but drink even water was not included in dinner , breakfast tea and juice was terrible juicec was either too sweet or watery . A main thing is that teens under 18 should be allowed in the gym if accompanied by an adult or if they have good prior gym knowledge as my son has been going to the gym for a year and has never been unsafe in the gym and knows what is safe to do and not but wasn't let in.dinner staff will force you to buy drinks even you are not ready to order. There was no commen area to sit where AC is we check out at 12cand flight was not until evening so just keep in mind there is not any comfortable area to sit in .The hotel is at hill be aware if can not walk uphill .
Stayed 6 nights in Jul 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, room comfort

Brilliant stay.

Brilliant stay as always. Perfectly clean, great staff and good atmosphere for kids and adults. Will be back..for a 3rd stay soon.
Stayed 3 nights in Jul 2025

10/10 Excellent

Simon

Traveled with family and small children
Liked: Cleanliness, amenities
Great range of food on half board. Friendly staff. Great for children including daily kids club. Umbrella for balcony seems to be reserved for those with medical need so more umbrellas please!
Stayed 11 nights in Jun 2025

10/10 Excellent

Claudiu

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The best hotel
Stayed 6 nights in Jun 2025

8/10 Good

Louise

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Places close by to eat, drink and shop. However taxi's needed to get back from Los Cristianos centre as the hill and even the stairs up to the complex are massive. There is a shop on site as well as a spa, nail salon and hairdressers. Pool areas are nice, we used the lower pool as it was quieter and the last 2 days we got cabanas at Pool 3, which is good value for money in my opinion.
Stayed 9 nights in May 2025

4/10 Poor

Carl

Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
This is not a 4 star property. The rooms are very dated. They only change your towels every 3 days. Reception is unhelpful. Beds are poor. Pool is good tho
Stayed 9 nights in Jun 2025

8/10 Good

Julie Ann

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful and accommodating, Hotel offers a free bus service up/downhill to the beach front.
Stayed 4 nights in Jun 2025

10/10 Excellent

ALAN

Liked: Cleanliness, room comfort
Lovely spacious 2 bed accomodation on the top floor of the Whitehouse.
Stayed 4 nights in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort

Good but improvements needed!

Lovely hotel with very pleasant staff. The evening entertainment needs improving, though! Not all guests are families with very young children. The adult guests are the ones paying the bill and there needs to be some quality acts for the adult guests too not just in-house staff entertaining toddlers every evening.
Stayed 2 nights in May 2025

8/10 Good

Sheila

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Spacious apart ..hotel. Friendly staff!
Stayed 3 nights in Apr 2025

6/10 Okay

John

Disliked: Room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Adam

Liked: Room comfort
Very quiet for Tenerife
Stayed 4 nights in May 2025

10/10 Excellent

Neil

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed here for a week, and honestly? Not bad at all. The place is clean, the staff are friendly as hell, and the apartments are bigger than my student flat—kitchen, living area, balcony, the whole deal. Great if you’re not into cramming into a hotel room like sardines. Pool’s decent, gym’s basic but usable, and there’s a mini-market on-site for when you’re too hungover to trek down the hill. Speaking of which… that hill? It’s a calf-buster. Be prepared to hike or rely on the free shuttle unless you enjoy cardio with your cocktails. Only gripes: breakfast is hit-or-miss, and the decor is starting to look like it time-traveled from 2005. But for the price and the space? Solid value. Pro tip: Ask for a room with a sea view—worth it.
Stayed 6 nights in Apr 2025

4/10 Poor

Geraint neil

Traveled with family
Disliked: Amenities, property conditions & facilities
The restaurants the food was very poor and yhe air conditioning was broken in the room
Stayed 7 nights in Apr 2025

10/10 Excellent

Kevin Leslie

Liked: Cleanliness, amenities
I’ve been here a few times and it always is pretty consistently good properties a little bit tired
Stayed 4 nights in Apr 2025

10/10 Excellent

Vicki

Liked: Cleanliness, property conditions & facilities
It was great
Stayed 6 nights in Apr 2025

8/10 Good

Alexie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel - lovely large, clean rooms (we had a duplex apartment). We paid extra for a sea view but, in hindsight, I wish we hadn’t as it’s too far from the sea to really enjoy the view and lower rooms had much larger terraces. We didn’t eat at the hotel so I can’t comment on the food. The location is ok - plenty of bars and restaurants nearby (definitely visit La Pepa market!). However, it’s a big walk up from the town itself. We hired a car so it wasn’t a big issue, and taxis up the hill were plentiful and cheap. Our only disappointment was that on our final day (Wednesday) we had to leave the pool early so they could set up for the fiesta night, which meant we couldn’t find any other sunbeds to enjoy our final day. Other than that, we were really happy with our stay. The staff were all excellent and welcoming and the main pool was lovely and warm.
Stayed 7 nights in Apr 2025

8/10 Good

ALAN

Liked: Cleanliness, room comfort

Lovely view of Los Cristianos, sea and Gomera!

Stayed here many times and still love it. Properties a little tired and could do with modernising but still nice. Staff strike on Thurs /Fri caused a bit of disruption and a made a lot of noise. Poor communication about this and Spa wasn't open to get a shower before we left!
Stayed 5 nights in Apr 2025

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The evening entertainment was to loud we could not hear are TV in the room in the evening it should be my choice if I want to be a part of it and not forced to listen to it
Stayed 14 nights in Mar 2025

8/10 Good

Olga

Liked: Cleanliness
Stayed 7 nights in Mar 2025

8/10 Good

Agnes

Traveled with group
Liked: Cleanliness, room comfort

It’s good for the price

It’s nothing fancy, but value for money. Really big complex, so very busy. Service could be better especially in the restaurant. You feel herded a bit. Nice touch is cava breakfast on Sunday. Also the free shuttle to the beach every day. There are 3 pools, so nice to have quieter options, not just the main pool with the constant dance music. It was okay for the few days we’re there and cheap in comparison to places around.
Stayed 4 nights in Mar 2025

8/10 Good

STEPHEN GERARD

Liked: Cleanliness, property conditions & facilities
All good in the property and would use again , check in process was made hard work , I had already checked in online , then had to check in again at the property then had to go back after 4pm to finish the process and get my room key
Stayed 5 nights in Mar 2025