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Hotel Altein Arosa, a Faern Collection Resort

4.0 star property

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Photo gallery for Hotel Altein Arosa, a Faern Collection Resort

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Deluxe Corner Balcony Room | Premium bedding, in-room safe, desk, free WiFi
Sauna, steam room, body treatments, aromatherapy, massages
Front of property
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Hot Tub
  • Parking available
  • Pool
  • Gym

Explore the area

Map
Alteinstrasse, Arosa, GR, 7050
  • Arosa Ski Resort
    ‪1 min walk‬
  • Tschuggen-Ost Ski Lift
    ‪7 min walk‬
  • Arosa Weisshorn Gondola Lift
    ‪7 min walk‬

Room options

View all photos for Maxi Triple Room

Maxi Triple Room | Premium bedding, in-room safe, desk, free WiFi

Maxi Triple Room

  • 245 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Cosy Single Room

Cosy Single Room | Premium bedding, in-room safe, desk, free WiFi

Cosy Single Room

  • 171 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfy Double Room

Comfy Double Room | Premium bedding, in-room safe, desk, free WiFi

Comfy Double Room

  • 213 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, free WiFi

Family Room

  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Deluxe Corner Balcony Room

Deluxe Corner Balcony Room | Premium bedding, in-room safe, desk, free WiFi

Deluxe Corner Balcony Room

  • 279 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Comfy Double Room, Mountain View

Comfy Double Room, Mountain View | Premium bedding, in-room safe, desk, free WiFi

Comfy Double Room, Mountain View

  • 199 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Maxi Triple Room, Mountain View

Maxi Triple Room, Mountain View | Premium bedding, in-room safe, desk, free WiFi

Maxi Triple Room, Mountain View

  • 231 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Suite

Family Suite | Premium bedding, in-room safe, desk, free WiFi

Family Suite

  • 420 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 1 Queen Sofa Bed

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About this property

Hotel Altein Arosa, a Faern Collection Resort

4-star Arosa hotel with 2 restaurants
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Hotel Altein Arosa, a Faern Collection Resort offers 137 accommodations with espresso makers and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a lazy river, a sauna, and a fitness center.

Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Faern Arosa. Services include massages and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Hotel Altein Arosa, a Faern Collection Resort features a lazy river and an indoor pool. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Art Deco hotel also offers a seasonal outdoor pool, a hot tub, and a fitness center. Onsite parking is available (surcharge).

Hotel Altein Arosa, a Faern Collection Resort is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Restaurant Latina - Overlooking the garden, this restaurant serves breakfast and dinner. A children's menu is available.
Restaurant Panorama - Overlooking the garden, this restaurant serves lunch and light fare. A children's menu is available. Open daily.

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Self parking on site (CHF 14 per night)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Restaurant Latina
  • Restaurant Panorama

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Library
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Steam room
  • Tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1904
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:30 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed between April 10 and June 10.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Self parking fee: CHF 14 per night
  • Pet fee: CHF 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and TWINT
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from April to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the fitness facility

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Altein
Altein Arosa
Hotel Altein
Hotel Altein Arosa
Arenas Resort Altein Arosa
Arenas Altein Arosa
Arenas Altein
Hotel Arenas Resort Altein Arosa
Arosa Arenas Resort Altein Hotel
Hotel Arenas Resort Altein
Hotel Altein
Altein Arosa
Faern Arosa Altein
Arenas Resort Altein
Hotel Altein Arosa a Faern Collection Resort
Hotel Altein Arosa, a Faern Collection Resort Hotel
Hotel Altein Arosa, a Faern Collection Resort Arosa
Hotel Altein Arosa, a Faern Collection Resort Hotel Arosa

Hotel Altein Arosa, a Faern Collection Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 89 reviews
Rating 8 - Good. 31 out of 89 reviews
Rating 6 - Okay. 7 out of 89 reviews
Rating 4 - Poor. 0 out of 89 reviews
Rating 2 - Terrible. 3 out of 89 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Paid for 3 days of half board, only able to eat one time because of reservations. There was no reimbursement. I understand this isn't the hotels fault but the children in the hotel are absolutely unbearable. I slept incredibly poorly the entire time. At least the staff was friendly and helpful at the reception, although fairly inattentive with dining (the one time I was able to enjoy a meal)
Stayed 3 nights in Feb 2025

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2024

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
in general good but bad checkout policy (10am!) furthermore the service in the restaurant was super slow
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GORGEOUS! What a find!
Stayed 5 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Kind

It’s nestled away in the beautiful Swiss alps. Walking distance from the train station. Food was great and service superb. The only mild annoyance is after staying four days the charged me 2 Chf for additional pods of coffee.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to stay in Arosa!

What a wonderful stay! The staff, hotel overall, and my room were amazing! Easy walk to the train station, COOP grocery story, and more. A fascinating history of this building/hotel! New owners totally renovated the interior a year ago. Breakfast was amazing, even bacon! Loved seeing the Arosa Bear Sanctuary and high mountains with free cable car due to local tourist card.
Stayed 1 night in Jul 2023

2/10 Terrible

Martino

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We had to read email and say to them we need clean room instead just come and get everything clean
Stayed 3 nights in Mar 2023

8/10 Good

Sebastian

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The Faern is a work in progress. It’s nicely designed and has a good location with rooms offering stunning views. It only opened recently so there is still some construction happening and the staff could use some more training. But in the long run this will be a very nice option to stay in Arosa.
Stayed 4 nights in Jan 2023

2/10 Terrible

Florian

Disliked: Staff & service, amenities
Very unfriendly staff, would not recommend.

8/10 Good

Jonas, Kloten

Stayed 3 nights in Jan 2025

8/10 Good

Andreas

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Haus.; sehr gute Lage; Schwimmbad und leckeres Frühstück.
Stayed 4 nights in Jan 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kevin

Stayed 6 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nico

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolut super schönes Hotel in einer perfekten Lage
Stayed 6 nights in Jan 2025

10/10 Excellent

Turan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine sehr schönes Hotel mit einem zauberhaften Ausblick. Das Personal ist nicht nur freundlich sondern auch sehr zuvorkommend. Uns hält es sehr gefallen.
Stayed 7 nights in Dec 2024

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel ist ok. Zimmer modern. Frühstück gut, Abendessen gut. Wellnessbereich etwas in die Jahre gekommen, da wäre sicher mehr möglich.
Stayed 2 nights in Dec 2024

8/10 Good

Heidi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Heiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Tobias

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preis Leistung stimmt.
Stayed 1 night in Aug 2024

10/10 Excellent

Tobias

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Hotel mit toller Aussicht vom Balkon. Wellness, Pool, Tennis und sonstige Spielmöglichkeiten lassen nichts vermissen. Fußläufig zum Ort oder Gondel gelegen. Essen mit Halbpension war gut. Kommen gerne wieder.
Stayed 2 nights in Aug 2024