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Palms Hotel Trinidad

3.0 star property

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Photo gallery for Palms Hotel Trinidad

Family Room, 2 Queen Beds | Iron/ironing board, free WiFi
Front of property
Reception
Breakfast meal
BBQ/picnic area

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Laundry
  • Air conditioning

Explore the area

Map
35A Eastern Main Road, Arouca
  • Trincity Mall
    ‪3 min drive‬
  • Cleaver Woods Park
    ‪7 min drive‬
  • University of the West Indies
    ‪8 min drive‬
  • Port of Spain (POS-Piarco Intl.)
    ‪11 min drive‬

Room options

View all photos for Family Room, 2 Queen Beds

Family Room, 2 Queen Beds | Iron/ironing board, free WiFi

Family Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Iron/ironing board, free WiFi

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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Airport Suites Hotel

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
2.9 out of 5, (957)
The price is $94
per night
$115 total
includes taxes & fees
Apr 26 - Apr 27
Airport Suites Hotel

About this property

Palms Hotel Trinidad

3-star Arouca hotel with restaurant
An outdoor pool, a restaurant, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a garden. Housekeeping is available on request.
Palms Hotel Trinidad offers 20 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 32-inch LCD televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a snack bar/deli. Wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available on request) and an area shuttle. This Arouca hotel also offers an outdoor pool, a terrace, and barbecue grills.

Palms Hotel Trinidad has designated areas for smoking.

Palms Hotel Trinidad has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 4:00 PM at scheduled times and on request
  • Area shuttle (surcharge)
  • Limited onsite parking

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 75 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 15 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Palms Hotel Trinidad Arouca
Palms Hotel Trinidad
Palms Trinidad Arouca
Palms Trinidad
Palms Hotel Trinidad Hotel
Palms Hotel Trinidad Arouca
Palms Hotel Trinidad Hotel Arouca

Palms Hotel Trinidad Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 30 out of 92 reviews
Rating 8 - Good. 29 out of 92 reviews
Rating 6 - Okay. 21 out of 92 reviews
Rating 4 - Poor. 4 out of 92 reviews
Rating 2 - Terrible. 8 out of 92 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was an ok property. Is stayed overnight to catch a flight in the morning. It was clean and comfortable; pleasant staff. I would stay here again
Stayed 1 night in Nov 2024

8/10 Good

Tenielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good about the Property, the only complaint i will share is the table and chairs in the breakfast area needs 2 be a bit more sturdy. Almost spilled my hot tea all over my legs
Stayed 3 nights in Oct 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rethink stay!
Very dated and looks like an old apartment building. Bathroom shower tile looked old and dirty. Looks like all the money went into the Spa area. EXTREMELY noisy all night!! Doors slamming, loud talking and not to mention the road and traffic noise you hear all night! Only large towels provided. No small wash cloths or anything! The standard room was really small with only a bed and nightstand and tv. Looks like a dated guestroom in someone’s house. Only good for a quick overnight stay nothing more! Hotel staff isn’t friendly either.
Stayed 2 nights in Sep 2024

10/10 Excellent

SHEKELLIAH

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and peaceful
Stayed 1 night in Aug 2024

10/10 Excellent

Prunella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a real Trinidadian breakfast which i was not expecting. The place was very clean and everyone were very helpful
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad choice for a short stay.
My stay was average. The hotel is average but its location, close to two malls and restaurants is excellent. I was disappointed that there was no kettle, cups etc. in the room.
Stayed 3 nights in Jun 2024

10/10 Excellent

kishan

Liked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Madhav

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute little hotel with great service
Excellent staff and a great little place. Rooms very clean and air conditioned. Showers were great. Pool is small but good. Hot breakfast is nice as well. They have in house masseuse and it’s great.
Stayed 2 nights in Jun 2024

6/10 Okay

Julayne

Traveled with family
Stayed 2 nights in Jun 2024

8/10 Good

Fabian, North Miami Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was good !! Courteous and supportive staff
Stayed 1 night in May 2024

6/10 Okay

Aaliyah

Stayed 2 nights in May 2024

10/10 Excellent

Mensa

Traveled with family
Liked: Amenities
Great service
Stayed 4 nights in May 2024

2/10 Terrible

Landl

Liked: Staff & service, property conditions & facilities
Was convenient and place was clean
Stayed 1 night in Mar 2024

2/10 Terrible

Krystle

Disliked: Cleanliness, property conditions & facilities
Sheets were dirty Room not moped
Stayed 1 night in Feb 2024

6/10 Okay

Lenora

Stayed 1 night in Jan 2024

10/10 Excellent

Tavair

Stayed 1 night in Dec 2023

10/10 Excellent

Keann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely LOVE this property. Very close proximity to transportation and shopping. The staff was phenomenal and very accommodating!
Stayed 5 nights in Sep 2023

8/10 Good

Christine

Liked: Cleanliness
Close to the airport
Stayed 1 night in Nov 2023

8/10 Good

Lydia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar area is great.
Stayed 3 nights in Nov 2023

10/10 Excellent

SAM

Liked: Cleanliness, staff & service
Nice property
Stayed 1 night in Nov 2023

6/10 Okay

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel was decent except the breakfast options. The breakfast lacked variety eg.no fruits, no pastries. It also ran out on Saturday morning so make sure you wake up early that day. The staff are very pleasant and accommodating. It’s 5 mins drive from two popular malls and they can call a taxi for you, if you wish. Overall I had a good stay.
Stayed 4 nights in Nov 2023

8/10 Good

Dennita

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful out door dinning and relaxing area
Stayed 1 night in Oct 2023

4/10 Poor

Davon

Traveled with partner
Disliked: Cleanliness
The room was dirty. Limescale all over the faucet and shower and the area behind the toilet was also dirty. In the creases of the shower was dirty and everything else in the room was rusty. The wardrobe was old and stuffy like if it wasn’t cleaned and it had a musty scent to it. On top of that, we had to be asking the housekeepers to clean the room (take out the trash, change the towels etc) and there was no trash bin in the room. As for the parking, the car park was a tiny car park which was often full and we had nowhere to park. Staff was nice and helpful nonetheless. Our stay was horrible and we wouldn’t be returning to The Palms Hotel
Stayed 4 nights in Oct 2023

10/10 Excellent

Lendeisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quaint, not too big. Cozy for a quick getaway.
Stayed 4 nights in Oct 2023

8/10 Good

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay, it was quiet and easy going really appreciate the staff
Stayed 1 night in Sep 2023