An outdoor pool, a restaurant, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a garden. Housekeeping is available on request.
Palms Hotel Trinidad offers 20 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 32-inch LCD televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a snack bar/deli. Wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available on request) and an area shuttle. This Arouca hotel also offers an outdoor pool, a terrace, and barbecue grills.
Palms Hotel Trinidad has designated areas for smoking.
Palms Hotel Trinidad has a restaurant on site.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Roundtrip airport shuttle (surcharge) from 8:00 AM to 4:00 PM at scheduled times and on request
Area shuttle (surcharge)
Limited onsite parking
Food and drink
A restaurant
Snack bar/deli
Things to do
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Housekeeping (daily)
Outdoors
Barbecue grill
Garden
Outdoor entertainment area
Outdoor furniture
Terrace
Accessibility
No elevator
More
Designated smoking areas
Room amenities
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
32-inch LCD TV with cable channels
More
Air conditioning
Iron/ironing board
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: USD 15 per vehicle (one-way, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
No pets and no service animals are allowed at this property
Property is also known as
Palms Hotel Trinidad Arouca
Palms Hotel Trinidad
Palms Trinidad Arouca
Palms Trinidad
Palms Hotel Trinidad Hotel
Palms Hotel Trinidad Arouca
Palms Hotel Trinidad Hotel Arouca
Palms Hotel Trinidad Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very dated and looks like an old apartment building. Bathroom shower tile looked old and dirty. Looks like all the money went into the Spa area. EXTREMELY noisy all night!! Doors slamming, loud talking and not to mention the road and traffic noise you hear all night! Only large towels provided. No small wash cloths or anything! The standard room was really small with only a bed and nightstand and tv. Looks like a dated guestroom in someone’s house. Only good for a quick overnight stay nothing more! Hotel staff isn’t friendly either.
My stay was average. The hotel is average but its location, close to two malls and restaurants is excellent. I was disappointed that there was no kettle, cups etc. in the room.
Excellent staff and a great little place. Rooms very clean and air conditioned. Showers were great. Pool is small but good. Hot breakfast is nice as well. They have in house masseuse and it’s great.
Everything about this hotel was decent except the breakfast options. The breakfast lacked variety eg.no fruits, no pastries. It also ran out on Saturday morning so make sure you wake up early that day.
The staff are very pleasant and accommodating.
It’s 5 mins drive from two popular malls and they can call a taxi for you, if you wish.
Overall I had a good stay.
The room was dirty. Limescale all over the faucet and shower and the area behind the toilet was also dirty. In the creases of the shower was dirty and everything else in the room was rusty. The wardrobe was old and stuffy like if it wasn’t cleaned and it had a musty scent to it. On top of that, we had to be asking the housekeepers to clean the room (take out the trash, change the towels etc) and there was no trash bin in the room. As for the parking, the car park was a tiny car park which was often full and we had nowhere to park. Staff was nice and helpful nonetheless. Our stay was horrible and we wouldn’t be returning to The Palms Hotel