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Mercure Arras Centre Gare

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Arras Centre Gare

Bar (on property)
Exterior
Front of property
Reception
Daily buffet breakfast (EUR 18 per person)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available

Explore the area

Map
58 Boulevard Carnot, Arras, Pas-de-Calais, 62000
  • Eglise Saint Laurent
    5 min walk
  • Place des Heros
    7 min walk
  • Arras Hotel de Ville
    8 min walk
  • Arras (QRV-Roclincourt)
    9 min drive

Room options

View all photos for Classic Room, 1 Double Bed

Premium bedding, desk, blackout drapes, soundproofing

Classic Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Premium bedding, desk, blackout drapes, soundproofing

Standard Room, 1 Twin Bed

  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room, 2 Twin Beds

Premium bedding, desk, blackout drapes, soundproofing

Classic Twin Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds (Superior)

Premium bedding, desk, blackout drapes, soundproofing

Family Room, Multiple Beds (Superior)

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Premium bedding, desk, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Arras Centre Gare

4-star Arras hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and self parking. Housekeeping is available on request.
Mercure Arras Centre Gare offers 98 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers.

This Arras hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 8 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 11248 square feet (1045 square meters) include a conference center. This Art Deco hotel also offers a fitness center, a library, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available. A total renovation of this property was completed in December 2019.

Mercure Arras Centre Gare is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Le 58 - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Secured, covered self parking on site (EUR 11 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le 58

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8 meeting rooms
  • Business center
  • Conference center (11,248 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.40 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Covered self parking fee: EUR 11 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Atria
Mercure Atria Arras Centre
Accor Atria Arras Centre
Mercure Atria Arras Centre Hotel Arras
Mercure Arras Centre Gare Hotel
Mercure Arras Centre Gare
Mercure Arras Gare Arras
Mercure Arras Centre Gare Hotel
Mercure Arras Centre Gare Arras
Mercure Arras Centre Gare Hotel Arras

Mercure Arras Centre Gare Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 324 out of 630 reviews" "
Rating 8 - Good. 230 out of 630 reviews" "
Rating 6 - Okay. 53 out of 630 reviews" "
Rating 4 - Poor. 13 out of 630 reviews" "
Rating 2 - Terrible. 10 out of 630 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Restaurant food poor for evening meal. Good food for breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, very walkable, clean . Staff very helpfuf
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hyvätasoinen hotelli aseman vieressä
Aivan aseman vieressä oleva hyvätasoinen hotelli. Tilavat ja siistit huoneet. Kesähelteillä olisi ollut mukava, jos huoneessa olisi ollut jääkaappi.
Stayed 3 nights in Aug 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful, friendly staff. Lovely breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect choice for a stay in Arras
This is a great hotel located within an easy walk of the main square. The breakfast was brilliant with lots of variety and well cooked and topped up. Great coffee too. We ate in the hotel restaurant which was a great option. The parking was conveniently below the hotel and accessed via a lift and was also subsidised. The food was brilliant and the cost was reasonable. All in all a great choice for a stay in Arra.
Stayed 2 nights in Jul 2024

10/10 Excellent

Zachary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, easy to park at and walk into the centre
Stayed 1 night in Jul 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with helpful staff
Lovely réception staff, helpful and offered directions and tips. Room was comfortable and pleasant.
Stayed 1 night in Jul 2024

10/10 Excellent

Manuela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Mercury is a very stylish and well operated Hotel. I will definitely come back to this place.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Good bar. Good breakfast.
Nice hotel. Good bar. Good breakfast.
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy to the train station and to downtown. Excellent service, we received an upgrade upon arrival. Very clean, pleasant, great spaces in the hotel for breakfast, meetings, dining, bar.
Stayed 2 nights in May 2024

8/10 Good

Sierra

Stayed 2 nights in May 2024

10/10 Excellent

Max

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fifth time stopping at the Mercure in Arras. Very good as always
Stayed 3 nights in May 2024

8/10 Good

Paul

Traveled with group
Liked: Amenities
Good location, friendly and helpful service
Stayed 4 nights in May 2024

8/10 Good

Catherine

Traveled with group
Liked: Cleanliness, staff & service
The only thing we didn’t like was that the shower floor was very slippery and was a safety hazard. It needs a shower mat and a grab bar. Or a floor replacement. Otherwise we liked the hotel and the staff are excellent.
Stayed 2 nights in May 2024

6/10 Okay

Monica

Stayed 5 nights in Apr 2024

10/10 Excellent

Douglas, Burlington

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing as was the Restaurant breakfasts and the dinner options. Special thanks to Melody who was the heart and soul of the facility!!
Stayed 4 nights in Apr 2024

10/10 Excellent

stuart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent standard, great value for money, fantastic breakfast, friendly staff, great location
Stayed 1 night in Feb 2024

10/10 Excellent

Robert, East Amherst

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Alan

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Anne

Stayed 1 night in Nov 2023

6/10 Okay

Kate

Traveled with group, Traveled with family
Disliked: Amenities
Hotel is rated as a 4 star however, the rooms are not 4 star. No fridge, only 1 pillow each, not enough coffee/ milk for a family room and the room is really dark! I understand the cool black ceiling but just not enough light to see. Booked a table in the restaurant for 7 of us but reception only booked for a table of 4- turned out well as there’s so many fabulous restaurants in the town, we were spoilt for choice. Overall it’s fine- breakfast was good and the staff were great
Stayed 1 night in Oct 2023

8/10 Good

charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard room in business type hotel. However, breakfasts great and stylish bars. Easy walk to town centre and railway station.
Stayed 4 nights in Oct 2023

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Nigel

Stayed 1 night in Oct 2023