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Hôtel de l'Univers

4.0 star property

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Photo gallery for Hôtel de l'Univers

Front of property
Desk, blackout drapes, iron/ironing board, free WiFi
Wine bar
Desk, blackout drapes, iron/ironing board, free WiFi
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Laundry

Explore the area

Map
3-5 Place de la Croix Rouge, Arras, Pas-de-Calais, 62000
  • Notre Dame Cathedral
    ‪5 min walk‬
  • Grand Place
    ‪8 min walk‬
  • Arras War Cemetery
    ‪15 min walk‬
  • Lille (LIL-Lesquin)
    ‪39 min drive‬

Room options

View all photos for Luxury Room, 2 Twin Beds

Luxury Room, 2 Twin Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Luxury Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room, 1 Double Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Luxury Room, 1 Double Bed

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Charme)

Room (Charme) | Desk, blackout drapes, iron/ironing board, free WiFi

Room (Charme)

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Junior Suite

Desk, blackout drapes, iron/ironing board, free WiFi

Junior Suite

  • Sleeps 2
  • 1 Double Bed

Similar properties

Bar (on property)

Mercure Arras Centre Gare

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (651)
The price is $144
per night
$162 total
includes taxes & fees
Mar 31 - Apr 1
Mercure Arras Centre Gare

About this property

Hôtel de l'Univers

4-star Arras hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
Hôtel de l'Univers offers 38 accommodations with coffee/tea makers and bathrobes. Televisions come with digital channels.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 5 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1938 square feet (180 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and complimentary newspapers in the lobby. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Hôtel de l'Univers is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Le Clusius - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Le Saint Vincent - Onsite wine bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Secured self parking on site (EUR 10 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Le Clusius
  • Le Saint Vincent

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 1,938 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (30 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 13 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.40 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Secured self parking fee: EUR 10 per night
  • Pet fee: EUR 13 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children 18 years old and younger are not permitted at this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

de L'Univers Arras
Hotel de L'Univers Arras
Najeti Hôtel l'Univers Arras
Najeti Hôtel l'Univers
Najeti l'Univers Arras
Najeti l'Univers

Hôtel de l'Univers Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 218 out of 473 reviews
Rating 8 - Good. 187 out of 473 reviews
Rating 6 - Okay. 46 out of 473 reviews
Rating 4 - Poor. 15 out of 473 reviews
Rating 2 - Terrible. 7 out of 473 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Leslie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Clean and tidy hotel, very well located for town centre
Stayed 2 nights in Dec 2024

8/10 Good

Anna

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Property conditions & facilities, room comfort
Short break
Absolutely first class hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joanna

Stayed 1 night in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place spoilt by the restaurant.
Great hotel, very friendly and helpful staff. Superb location, easy walk into the Grand Place. Room comfortable. Take advantage of the parking in the hotel if you can - brilliant. Avoid the restaurant. Over priced food, served in heated up dishes, a real disappointment for a four star hotel. Plenty of good eateries within walking distance with better fresh food and a great atmosphere.
Stayed 2 nights in Nov 2024

10/10 Excellent

J Murray, Oakville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable rooms in a well maintained hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights in Arras
My tour group of 8 stayed here for the last 2 nights of our trip. Rooms were very comfortable. Excellent breakfast. Dined at the hotel restaurant out first night. Excellent service and food was great. Decidef to eat offsite for our 2nd nite. Great location. Very walkable for exploring Arras. Staff were friendly and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dave

Stayed 1 night in Sep 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stopover, first time in Arras but will definitely won't be the last. Staff were excellent even setting up a seperate table for breakfast in the bar area due to us having a dog.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was old but in great shape. Bed was very comfortable. Shower was pretty good, but not great - high step out. Hallway carpets could use updating.
Stayed 2 nights in Sep 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely set back from road and nice Courtyard area. Room was pleasant although the way the bed was situated with the sloping ceilings wasn’t easy getting in and out. Fridge would have been useful. Unfortunately our room was the first so was a bit noisy at times with people walking back and forth. We did however still enjoy our stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable welcoming stay with our dog.
Friendly welcoming hotel. We didn’t eat here as was a quick stop over although we did have a couple of drinks and sat outside in the courtyard. . Comfortable bed and pillows. They charge for parking and also for dogs. Around €20 each from memory. Pleasant stay.
Stayed 1 night in Aug 2024

6/10 Okay

Jana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was hot. No AC. Horrible breakfast and very expensive for substandard supermarket packaged breads and dreadful coffee
Stayed 1 night in Sep 2024

8/10 Good

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As good as the last time hence repeat visit
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and good central location. Very comfortable and excellent breakfast
Stayed 1 night in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with clean rooms
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel within walking distance of the grande place.
Stayed 3 nights in Aug 2024

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was nice. The hotel parking was not available so we found a space on the street. The access to our room was not accessible via elevator.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Good location in Arras with parking . Ate in the hotel restaurant in the evening but breakfast was 18€ each so gave that a miss
Stayed 1 night in Aug 2024

8/10 Good

Nigel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine for an overnight stop en route to Belgium
Stayed 1 night in Jun 2024

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
Nice hotel, a little tired, front desk staff not very friendly
Stayed 2 nights in Jul 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Samantha

Liked: Staff & service
Lovely Arras
Good location and good for parking if you prebook. Friendly staff. A little tired but not bad for the money. Overall a lovely stay. Arras is a great place to visit and only an hour drive from Calais
Stayed 1 night in Jul 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ARRAS STAY
Lovely hotel, our view was of a roof so not the best but for the price that was to be expected. The room was pleasant except it was stuffy even with a supplied fan running. Separate toilet and shower room, which unfortunately smelled of damp. Apart from these small things we had a hood stay with a nice evening meal in the hotels restaurant.
Stayed 2 nights in Jul 2024