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Foi a quinta vez que fiquei hospedado e a qualidade em todos os sentidos piorou muito. Dos 7 dias que fiquei hospedado em 4 não pude usar a piscina por estar fechada E NIGUEM TER NOS AVISADO VIA EXPEDIA OU NO Check in,assim como nenhuma recompensa financeira ou desculpas pelo inconveniente. No dia que liberaram o uso NÃO HAVIA TOALHAS ( tenho as conversas com a recepção)e os arredores da piscina sujo e com restos de materiais espalhados no local. ( tenho fotos) O valor pago não corresponde as qualidades mínimas . Paguei pela habitação mais cara onde as cortinas black out estavam rasgadas ( tenho fotos) Péssima experiência.

We had a wonderful stay at Luz. The grounds and buildings are beautiful, and the staff was exceptional. We loved having the trail around the property to take a short stroll, and used the complimentary Trek hardtail mountain bikes to bike back and forth from town. The one minor issue that we had was that we had neighbors in the abutting room one of the nights during our stay, and, despite being quiet, we could hear them pretty clearly in our room.

Excellent stay. The room was clean and comfortable, the staff was friendly and helpful, and the breakfast was very good. The hotel is conveniently located near the beach and a shopping mall. Overall, a pleasant experience, and I would definitely recommend it.

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Muy bien ubicado, habitación amplia y diseño agradable!