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White Castle Hotel Arua

3.0 star property

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Photo gallery for White Castle Hotel Arua

Outdoor pool, sun loungers
BBQ/picnic area
Individually decorated, desk, laptop workspace, soundproofing
Sports bar
Sports bar

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Housekeeping

Explore the area

Map
Off Pakwach Road, Arua
  • West Nile Golf Club
    ‪5 min drive‬
  • Arua Central Market
    ‪6 min drive‬
  • Roman Catholic Diocese of Arua Headquarters
    ‪9 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Individually decorated, desk, laptop workspace, soundproofing

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room | Individually decorated, desk, laptop workspace, soundproofing

Executive Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Individually decorated, desk, laptop workspace, soundproofing

Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Individually decorated, desk, laptop workspace, soundproofing

Deluxe Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

White Castle Hotel Arua

3-star Arua hotel with restaurant
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
White Castle Hotel Arua offers 30 accommodations with complimentary bottled water and slippers. These individually decorated accommodations have separate sitting areas and include desks. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

White Castle Hotel Arua features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a library, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

White Castle Hotel Arua has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Laptop workspace
  • Portable fan
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 230 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

White Castle Hotel Arua Arua
White Castle Hotel Arua Hotel
White Castle Hotel Arua Hotel Arua

White Castle Hotel Arua Reviews

Reviews

6.6
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

7.6/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Dorothy

Traveled with family
The hotel is very average, very slow on service. On arrival, the lady cleaner really tried her best to help us but the bathroom/ toilet facilities were not working, leaking and after complaining about it we were moved to another facility. The bathroom area is hazardous due to lack of water mopping equipments after showering.
Stayed 4 nights in Mar 2023

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds are beautiful and provide a lot of privacy for each bungalow. Rooms are basic but clean. Staff was very nice and accommodating and food was good. There were a couple groups there which took up the work spaces - this was the only issue.
Stayed 9 nights in Sep 2021

8/10 Good

Endang Widiastuti

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
This hotel has a very beautiful landscape. many type of plants, flower you can found in that hotel. In the morning when you wake up, you can hear the birds singing . However its not really friendly for working space. However you still can hanging around, chat and discuss in swimming pool and restaurant areas. Milly the team leader there is so nice, she is willing to help anytime you need. all the staff there is wonderful, For Lizard lovers, you will enjoy to stay there
Stayed 9 nights in Sep 2021

2/10 Terrible

Sunil, London UK

Traveled with family
Disliked: Staff & service
Booked on Expedia, made payment, received confirmation.... then the horror story started. Firstly, we arrived at reception to sleepy reception staff who said ‘we dont have your booking, we dont have any rooms, we are not online and we dont deal with Expedia’! Absolutely zero customer skills and 10 mins later a manager appears, who made phone calls etc , only to confirm the above. I asked for a letter from them to confirm the same, which I had to type myself on their computer, then went about Arua trying to find two rooms for weary long distance travelers (found a dark dingy place in town on the third floor). My two long distance calls to Expedia remain u resolved, and the payment has been taken from my account. I will pick up the matter seriously with Expedia upon my return to the UK soon. A key lesson here was that you cannot take a booking for granted even when the property is on Expedia. We were told by the hotel management that the property posting on Expedia was fraudulent and they never signed up with Expedia. Wow! That was a real first. Hoping that Expedia can resolve the matter not only for me but on the matter of a property that is on their website but says it is not ! Travelers beware in general.
Stayed 2 nights in Sep 2019