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Norfolk Arms Hotel

4.0 star property

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Photo gallery for Norfolk Arms Hotel

Comfort Double Room (Low ceiling height; Bath only) | Iron/ironing board, free WiFi, bed sheets, alarm clocks
Comfort Single Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks
Exterior
Terrace/patio
Staircase

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
High Street, Arundel, England, BN18 9AD
  • Arundel Castle Cricket Ground
    ‪3 min walk‬
  • Arundel Castle and Gardens
    ‪3 min walk‬
  • Arundel Cathedral
    ‪4 min walk‬
  • London (LGW-Gatwick)
    ‪52 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room (Low ceiling height; Bath only)

Comfort Double Room (Low ceiling height; Bath only) | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Comfort Double Room (Low ceiling height; Bath only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Courtyard Double or Twin Room

Courtyard Double or Twin Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Courtyard Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room

Comfort Single Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Comfort Single Room

  • Sleeps 1
  • 1 Twin Bed

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About this property

Norfolk Arms Hotel

Arundel hotel steps from Arundel Castle and Gardens
This smoke-free hotel features a bar/lounge, self parking, and conference space. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and wedding services. Housekeeping is available on request.
Norfolk Arms Hotel offers 34 accommodations with coffee/tea makers and hair dryers. This Arundel hotel provides complimentary wireless Internet access. Bathrooms include bathtubs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Norfolk Arms Hotel features a terrace, dry cleaning/laundry services, and room service (during limited hours). Event facilities measuring 1615 square feet (150 square meters) include conference space. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Norfolk Arms Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
Norfolk Tap - Onsite bar. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7.50 per day)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.50 per person
  • A bar/lounge

Restaurants on site

  • Norfolk Tap

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,615 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 16 and younger are not allowed at this property; All guests older than 16 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15.50 per person
  • Self parking fee: GBP 7.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children 16 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Norfolk Arms Hotel Hotel
Norfolk Arms Arundel
Norfolk Arms Hotel
Norfolk Arms Hotel Arundel
Norfolk Arms Hotel Arundel
Norfolk Arms Hotel Hotel Arundel

Norfolk Arms Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 310 out of 757 reviews
Rating 8 - Good. 301 out of 757 reviews
Rating 6 - Okay. 102 out of 757 reviews
Rating 4 - Poor. 30 out of 757 reviews
Rating 2 - Terrible. 14 out of 757 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Giorgia

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely.
Lovely hotel in the high street. Looked very bright with the christmas lights and decorations. Staff were all nice and brekky was delish. The only thing I'd moan at is having to pay to stay in the hotel car park, ive never had to do that before!
Stayed 1 night in Dec 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Deluxe large room is great, wnderful view
Norfolks Arms was clean and we had a large room with view of the town and it was great. Only downside is all the great rooms are on the third floor and no elevator. We're in late 70's and 80's but still managed OK. Breakfast was good, our room was very clean. Looks like they are in the process of replacing carpets in the hallways that are getting worn, so they are keeping up with upkeep. Dont know how their smaller rooms are.
Stayed 1 night in Dec 2024

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service
This is an old fashioned, quaint hotel with immense charm and history. If you like modern business hotels, this is not for you. It's quirky, pretty, slightly eccentric and very English. Great value if you like that sort of thing. I love it.
Stayed 1 night in Dec 2024

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities
It's well situated, historic and reasonably priced
Stayed 1 night in Dec 2024

10/10 Excellent

colin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience No breakfast included amd £7.50 daily parking
Stayed 2 nights in Nov 2024

8/10 Good

benjamin

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Great weekend celebrating a wedding, catering was good, breakfast lacking a little, but good enough value. Nice staff, big rooms, perfect old building.
Stayed 2 nights in Nov 2024

10/10 Excellent

p

Stayed 1 night in Nov 2024

6/10 Okay

Sally

Stayed 1 night in Nov 2024

10/10 Excellent

Clare

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and in a prime location in the heart of Arundel
Stayed 1 night in Nov 2024

8/10 Good

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Pratima

Stayed 1 night in Oct 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
We had a really lovely time at the Norfolk Arms. Beautiful hotel and room. I can sometimes struggle to get to sleep in a hotel but my partner and I both slept really well - the heavy curtains were wonderful for blocking out any light and the bed was nice and firm. The staff were all super lovely and friendly. This was our first trip to Arundel and we'll definitely be coming again and staying at the Norfolk Arms
Stayed 2 nights in Oct 2024

10/10 Excellent

terry, CHICHESTER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quirky hotel steeped in history, full of character and characters
Stayed 1 night in Oct 2024

10/10 Excellent

p

Stayed 1 night in Oct 2024

6/10 Okay

Alison

Traveled with partner
Disliked: Staff & service
The hotel itself is fine - it’s old and it’s what you would expect from an old property. There’s no soundproofing and if you can hear everything through the walls very easily, creaky floorboards, people snoring, farting, whatever. But the bed is very comfortable and the shower is great. And the room is very clean, so they got that right. The problem with this place is the lack of care and hospitality shown to guests. The check-in and the checkout was really sloppy. On checking in we were pointed to a room which didn’t appear to exist, took us a while to find it which is a bit stupid really. Guy could have just told us exactly where to go avd not just pointed to stairs and said “it’s up there”. On checking out same guy asks for payment for parking. Eh? You didn’t tell us when we checked in there was a charge for parking. He didn’t tell us that there was a code to get out of car park either. We had to call him from our car at the barrier and ask - no apology either, just gave us the code like it was our fault or something? Not the behaviour of someone who has been well trained in hospitality. It was a decent enough stay overall, just wish they’d train the staff to be more considerate to guests.
Stayed 1 night in Oct 2024

10/10 Excellent

erick

Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Mr Richard S

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sheila

Stayed 2 nights in Sep 2024

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel manager and staff were amazing. We changed room and they were so helpful and accomadating Definately recomend the hotel, worth more than 5 stars for everything. Would certainly stay there again
Stayed 2 nights in Sep 2024

6/10 Okay

Dorcas and Chris

Traveled with family
Liked: Cleanliness, staff & service
Property centrally located in Arundel, everything within walking distance. Hotel a bit tired, needs freshening up
Stayed 2 nights in Sep 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Stayed 1 night in Jul 2024

10/10 Excellent

JILL

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in the town centre, parking available for guests, (small daily fee). Staff were excellent and Receptionists professional, friendly, helpful and knowledgeable. I chose to change the room I had booked and, without hesitation, this was immediately arranged. I felt very comfortable there, the rooms were clean and well serviced, and have no hesitation in booking again on my next trip to Arundel.
Stayed 3 nights in Sep 2024