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The Swan Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Swan Hotel

Lobby sitting area
Check-in/check-out kiosk
View from property
Room (Indulgence) | 1 bedroom, premium bedding, individually decorated, iron/ironing board
Serves breakfast, lunch, and dinner

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
27-29 High Street, Arundel, England, BN18 9AG
  • Arundel Castle Cricket Ground
    ‪2 min walk‬
  • Arundel Castle and Gardens
    ‪2 min walk‬
  • Arundel Lido
    ‪4 min walk‬
  • London (LGW-Gatwick)
    ‪44 min drive‬

Room options

View all photos for Room (Cosy)

1 bedroom, premium bedding, individually decorated, iron/ironing board

Room (Cosy)

10.0 out of 10
Exceptional
(2 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Comfy)

Room (Comfy) | 1 bedroom, premium bedding, individually decorated, iron/ironing board

Room (Comfy)

8.0 out of 10
Very good
(1 review)
  • 130 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Indulgence)

Room (Indulgence) | 1 bedroom, premium bedding, individually decorated, iron/ironing board

Room (Indulgence)

8.0 out of 10
Very good
(1 review)
  • 120 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | 1 bedroom, premium bedding, individually decorated, iron/ironing board

Room, 1 Double Bed

9.2 out of 10
Wonderful
(13 reviews)
  • 110 sq ft
  • Sleeps 2
  • 1 Double Bed

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Front of property

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Restaurant
Breakfast available
Parking available
4.2 out of 5, Very Good, (744)
The price is $68
per night
$81 total
includes taxes & fees
Feb 2 - Feb 3
Norfolk Arms Hotel

About this property

The Swan Hotel

4-star Arundel hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and free newspapers. WiFi in public areas is free. Other amenities include wedding services and a banquet hall.
The Swan Hotel offers 14 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include complimentary toiletries and hair dryers. This Arundel hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Arundel hotel also offers complimentary newspapers in the lobby and room service (during limited hours).

The Swan Hotel is a smoke-free property.

Onsite venue - This pub serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Check-in hours are 3-11 PM. Early check-in cannot be guaranteed.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per stay
Cribs (infant beds) are available for GBP 20.0 per stay

Property payment types

Important information

Optional extras

  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 20.0 per stay
  • Rollaway bed fee: GBP 35.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Swan Arundel
Swan Hotel Inn Arundel
Swan Hotel Arundel
The Swan Hotel Hotel
The Swan Hotel Arundel
The Swan Hotel Hotel Arundel

The Swan Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 314 out of 465 reviews" "
Rating 8 - Good. 121 out of 465 reviews" "
Rating 6 - Okay. 21 out of 465 reviews" "
Rating 4 - Poor. 3 out of 465 reviews" "
Rating 2 - Terrible. 6 out of 465 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

2/10 Terrible

Thomas

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very Poor. Shower was tiny and not clean. Breakfast a disaster. There was a sign for bread and croissants, none of which were there. There were more jams than things to eat them with. Service was appalling. We were served by a very stressed waitress who made the experience very uncomfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Phillipa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival, we met a very helpful member of staff who checked us in quickly and he very kindly booked a table for us to dine in the restaurant that evening. He also provided a small flask of milk for the room, which was a very nice touch. This was our second visit to this hotel and although the rooms are quite compact, they are clean and comfortable and have everything you need for a short stay. There was a generous supply of coffee and tea sachets in the room (lovely speciality coffee) and delicious chocolates. We enjoyed a relaxing meal in the restaurant and we would rate both the food and service as excellent. Breakfast was also very good, served by a charming and cheerful staff member. Indeed all the staff at this hotel are friendly, welcoming and helpful. Overall, we had a thoroughly enjoyable stay. We can highly recommend this hotel and we hope to visit again soon.
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room great breakfast but most of all excellent service from all the staff. Already booked to return !
Stayed 3 nights in Aug 2024

8/10 Good

garth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice in middle of town but quiet noisy from the hotel ,the food could be more varied but was nice overall a good stay bar the noise
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, everything about it is perfect, including the staff espically Ivonne who made us laugh 👍
Stayed 1 night in Sep 2024

10/10 Excellent

Margarita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, really enjoyed our stay. Everyone is very friendly and helpful. Rooms are spotlessly clean and bar is pleasant. Breakfast was wonderful. Arundel is a beautiful town and pleasure to walk. Thank you.
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really excellent hotel in the middle of Arundel
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Christine

Stayed 1 night in Aug 2024

10/10 Excellent

Alison

Stayed 1 night in Aug 2024

10/10 Excellent

timothy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great locatio
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rhiannon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding team.
If I could give 10 stars for service I would - this team really knows what they're doing and appear to really care about the quality of the work they do and the experience of their guests. We had a very comfortable room, and an excellent breakfast. I really hope the owners of this place know the value of their staff and treat them accordingly!
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Stayed 2 nights in Aug 2024

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely building with spacious room. Amazing choice of coffee in room
Stayed 1 night in Aug 2024

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Didn’t provide a VAT receipt on request, potentially an issue with Hotels.com not the hotel. Also, one of the managers criticised a member in staff in the restaurant which I didn’t think was very professional.
Stayed 1 night in Jul 2024

8/10 Good

John

Traveled with partner
Liked: Property conditions & facilities
Friendly and helpful staff
Stayed 1 night in Aug 2024

8/10 Good

Fergus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very comfortable. Great breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stay
Room was small but very clean. Staff were very friendly
Stayed 1 night in Jul 2024