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Grand Hotel Smeraldo Beach

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Smeraldo Beach

Frontal Sea View Room | View from room
Outdoor pool, pool umbrellas, sun loungers
Standard Double or Twin Room | Minibar, in-room safe, desk, free WiFi
2 restaurants, breakfast served
View from room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • On private beach
  • Room service
  • Gym
  • Pool
  • Laundry

Explore the area

Map
Via Tre Monti, Baia Sardinia, Arzachena, OT, 7020
  • Cala Battistoni
    4 min walk
  • Aquadream
    18 min walk
  • Marina di Porto Cervo
    7 min drive
  • Olbia (OLB-Costa Smeralda)
    49 min drive

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, free WiFi

Standard Double or Twin Room

  • 204 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room, Partial Sea View

Standard Double Room, Partial Sea View | Minibar, in-room safe, desk, free WiFi

Standard Double Room, Partial Sea View

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple with Sea view

Minibar, in-room safe, desk, free WiFi

Triple with Sea view

  • 205 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Frontal Sea View Room

Minibar, in-room safe, desk, free WiFi

Frontal Sea View Room

  • 204 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple with Garden View

Minibar, in-room safe, desk, free WiFi

Triple with Garden View

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

About this property

Grand Hotel Smeraldo Beach

4-star Arzachena hotel with private beach
Spend the day playing on Grand Hotel Smeraldo Beach's private beach then return to dine at one of the hotel's 2 restaurants.
Grand Hotel Smeraldo Beach offers 162 accommodations with minibars and safes. Satellite television is provided. Bathrooms include shower/tub combinations, bidets, and hair dryers.

This Arzachena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a private beach, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Simply step outside to unwind on the hotel's beach. After a day at the beach, enjoy amenities at Grand Hotel Smeraldo Beach like an outdoor pool and a fitness center.

A complimentary breakfast is offered. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. This beach hotel also offers a rooftop terrace and a garden. Complimentary self parking is available on site.

Grand Hotel Smeraldo Beach has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.
Grand Hotel Smeraldo Beach has 2 restaurants serving breakfast, lunch, and dinner.
Smeraldo Bar - Onsite piano bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Smeraldo Bar
  • Smeraldo-Pagoda

Things to do

  • Concerts/live shows
  • Gym
  • Outdoor pool
  • Personal motorized watercraft
  • Piano
  • Shopping
  • Stereo
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between October 17 and April 23.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 May, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 June - 30 September, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number IT090006A1000F2296

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Smeraldo
Grand Hotel Smeraldo Beach
Grand Hotel Smeraldo Beach Arzachena
Grand Smeraldo Beach
Grand Smeraldo Beach Arzachena
Smeraldo Beach Grand Hotel
Grand Hotel Baia Sardinia
Grand Hotel Smeraldo Beach Sardinia/Baia Sardinia
Hotel Smeraldo Arzachena
Grand Smeraldo Beach Arzachena
Grand Hotel Smeraldo Beach Hotel
Grand Hotel Smeraldo Beach Arzachena
Grand Hotel Smeraldo Beach Hotel Arzachena

Grand Hotel Smeraldo Beach Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 80 out of 191 reviews" "
Rating 8 - Good. 68 out of 191 reviews" "
Rating 6 - Okay. 23 out of 191 reviews" "
Rating 4 - Poor. 12 out of 191 reviews" "
Rating 2 - Terrible. 8 out of 191 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

massimo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Dated but nice facility on the ocean with nice views. Rooms are ok but they need to improve the beds and pillows. Pillow was thin like a towel. Breakfast buffet is below average. Food quality is below average and some staff not friendly and do not look happy they work there. The restaurants have very limited food offerings. Not much seafood and pasta is below average. Prices are way too high but the nice situated hotels helps to improve the stay. Prices are way too high for rooms in high season.
Stayed 4 nights in Aug 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at this beautiful hotel after finding it last year . It absolutely ticks all the boxes , location is fantastic , restaurants , shops ,and beautiful coves to snorkel in , on your doorstep. The amazing “Phi Beach” nightclub is literally found the corner but you’d never know … Staff amazing , friendly and helpful and will definitely be going back . We just love this place . Thank you .. again 💙
Stayed 4 nights in Aug 2024

6/10 Okay

Julieth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jenna

Stayed 4 nights in Jul 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful, if slightly dated, property. Staff and decor are austere but helpful. Rooms are dated and the mattresses/pillows are uncomfortable. But the location, beachfront, pools and view easily accommodate for all of this.
Stayed 3 nights in Jul 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First trip to Sardaigne
Excellent Hôtel stuff high professional
Stayed 10 nights in Jul 2024

10/10 Excellent

Frances

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed five days at the Grand Smeralda. It was a gorgeous hotel and property overlooking the ocean and pool. Breakfast was just fantastic. Location was a great launching point to take our day trips up and down the coast to see the site. The restaurants all around the area are all delicious. Definitely need a car. Would have loved a more updated open air restaurant at the Pagoda. We never went there for lunch or dinner because it seemed a bit outdated and old-fashioned. We did enjoy a delicious lunch at the pool bar. There are also very strict lunch and dinner hours. We missed lunch once and so we had to starve until dinner time. A big plus is the private beach that is so easy to walk down to and enjoy your lounge, chairs and umbrellas with the beautiful ocean and scenery. The gardens are gorgeous and so is the hotel decor. and we loved the piano man in the bar in the evening. So talented! thank you for a great day Grand Smeralda!
Stayed 5 nights in Jul 2024

10/10 Excellent

Giovanni, Ile Bizard

Stayed 7 nights in Jun 2024

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place!!!
Everything (except breakfast) was above expectations.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Superb resort, unique location, wonderful service.
Stayed 2 nights in Sep 2023

8/10 Good

michele

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tropical grounds
Stayed 5 nights in Sep 2023

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful honeymoon experience
We booked this hotel largely based on the beachfront view and price and were a little nervous to read the negative reviews here, but our experience was wonderful. The hotel’s decor is exactly what we expected to find in Italy, having traveled around Europe extensively. It’s not modern, but it is authentic. The room was spacious and clean, with plenty of closet space, working AC, and a balcony with a frontal sea view. The free breakfast was standard European and there were plenty of options. We chose to eat lunch at the hotel a few days and the food was good with good-sized portions. The hotel is located just a short walk from the center of town, where there was a beach with rental lounge chairs and umbrellas, as well as several restaurants. There were other restaurants within walking distance as well. We enjoyed going out to dinner at night and then coming back to the piano bar/terrace afterwards to cap off the night.Yes, people reserve beach and pool chairs early in the morning, but this is also something that happens everywhere unless you can reserve — and was not an issue for us since my husband was up at 8am :) The staff was helpful and friendly; we especially enjoyed Mae, who was our waitress for lunch and drinks. We would definitely come back!
Stayed 7 nights in Jul 2023

10/10 Excellent

Paola

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful, well kept, with many pools and a gorgeous beach. The staff was a bit rude, very short with us.
Stayed 4 nights in Jul 2023

8/10 Good

Vito

Traveled with family
Liked: Cleanliness, staff & service, amenities
Pros - Great traditional Italian food and selection - Waiters were attentive and friendly - Air conditioned room - Various pools and a beach to relax and sunbath - Local excursions are available Cons - All drinks have to be paid for..gets expensive. - Rooms are dated..need modernising - Wifi glitchy when in your room (first floor) - Adverised garden view fails to mention overlooking the car park (Has parking) - Beach felt artificial, man made, not real sand, sun chairs rather sun beds on the beach. Only sun beds around the pools. Beware these are reserved early using the towel deposit ploy! Note is isolated but this is clear from initial booking.
Stayed 10 nights in Jul 2023

10/10 Excellent

Darcie

Liked: Cleanliness, staff & service, property conditions & facilities
The beaches and pools were amazing
Stayed 5 nights in Jul 2023

4/10 Poor

Orazio Santi Augusto

Traveled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel looks a bit tired but it is nice overall. There is a private beach, which is nice enough and a wonderful bar overlooking the Maddalena Archipelago. The food and drinks are very good. The location is excellent. Overall, staff are nice when there are no problems. Therefore, in normal circumstances, I probably would have given a better review. The reason why my review is less positive than it might have been is because of the appalling customer service provided by the Deputy Director. I had a very bad experience with the tour operator the hotel works in partnership with as they (tour operator called Fortieventi) had cancelled my reservations for the Emerald Coast Tour 3 times, one of which one hour before pick up, on my birthday. As a consequence of this I wrote a negative review. What I had not realised was that another tour (Barbagia tour) I had booked through the hotel was with the same tour operator, therefore, after my negative review not only did they (Fortieventi) cancel my reservations, but they also wrote a very offensive email about me (the customer) to the hotel. The deputy director sided with the tour operator and completely failed to listen to me and value me as a customer. In her opinion the behaviour of the tour operator was of little significance to her and she was more interested in keeping a good relationship with Fortieventi. Basically, at this hotel if you raise an issue, do not look for any support from management unless you are a German speaker.
Stayed 9 nights in Aug 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Fix the air conditioning
The air conditioning was not working well. Room was extremely hot, even at night. The rest of the hotel was fine - beach, parking, buffet breakfast, location.
Stayed 3 nights in Jul 2022

6/10 Okay

Christina

Liked: Cleanliness, amenities
Stayed 3 nights in Jul 2022

10/10 Excellent

Vladimir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff!
Stayed 3 nights in Jun 2022

8/10 Good

Aida Q

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was beautiful . The staff was pleasant and accommodating. Overall it was worth every penny. Highly recommend.
Stayed 4 nights in Jun 2022

2/10 Terrible

Andriana

Traveled with family
Disliked: Property conditions & facilities
This property feels incredibly old. The rooms have a strange musky smell, and the tiles in our bathroom even started falling down which could have led to injury.
Stayed 3 nights in Oct 2021

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay in North Sardinia
Great place to stay! Room was large, clean, with a comfortable bed and plenty storage space. I loved the built in wardrobes. Decoration not ultra modern but it didn't feel antiquated either. Abundant breakfast that is organised as best as possible in covid times (I actually prefer for people not to be able to serve themselves). For Italy, I expected the pastry selection to be wider and of better quality! But overall good breakfast. The staff were all professionally friendly. I was very impressed with the cleaning team, they went out of their way to find us the perfect pillow! The area is good if you have a car to explore Sardinia, but also has many great restaurants nearby (Foodie and Sole Mare!) for when you want to have a drink with your dinner. The hotel has several smaller swimming pool, access to a nearly private beach, and a tiny beach, it's a great place to relax.
Stayed 10 nights in Sep 2021

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
2 star. Pro - beautiful private beach. This was the only good aspect of our stay. Cons - terrible service, the staff is incredibly rude and unhelpful. Staff also had no concern for covid safety precautions. Horribly outdated rooms especially for the cost. Non functioning AC. No warm or hot water in the shower. Ancient bed possibly made of rocks. In a word - ripoff. You can find far better in the area, especially somewhere they actually care about their customers and have price appropriate amenities.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect holiday
Amazing hotel, location and service. Food was above the expectations.
Stayed 7 nights in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Paid additional fee to get a beach-front room -- which was well worth it. Lovely beach, and some of the best snorkeling I did during 3 weeks on the island! Lots of fish. - I agree with other reviewer comments that the hotel feels dated. Stains on the carpets, bit of a stale smell. The sitting areas around the lobby were not comfortable or inviting - with the exception of the bar /patio area. No nightlife or evening activities (which was ok for me). The on-site restaurant feels like a bad cruise ship - bad bright lighting, everyone eating at the same time, and felt rushed, not elegant or comfortable. Food was also not fresh local - though most people seemed to like it. I did like the breakfast buffet that was included in the room -- fantastic selection, including a whole table of gluten-free options. - Staff were wonderful and helpful.
Stayed 2 nights in Sep 2019