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Staff were courteous and always accommodating. Rooms were clean. Breakfast superb. Location within easy reach of city centre via bus, and Neustadt areas also via bus. 24/7 counter staff which was useful because we didn't arrive from Berlin until 1 a.m. Flixbus terminus 12 minute walk away at Dresden Neustadt Station.

Lovely hotel, nice clean rooms and right in the centre too.

Beautiful property and room (we were in the main building) with A/C. Dinner at the restaurant was also excellent. Great experience! Parking is limited - there are a few spots along the drive up to the hotel; otherwise, I was told there was a bigger spot but it was a bit of a walk. The room key is attached to a HEAVY weight, which is hard to carry in your pocket. I was told you could leave it at the desk daily. Another note, the elevator is down 3 steps so that could be a problem for some. Overall, we loved this castle-like hotel overlooking the river with beautiful sunsets!

Wonderful Hotel!! Staff is great, hotel is beautiful, surroundings are amazing. Excellent place.

My stay was incredible! The room was perfect with a beautiful view, the staff was so friendly and helpful. Also it was located near the main market and train station so it was perfect for getting around easily. I will absolutely stay here on my next trip!