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Ashibetsu Onsen Starlight Hotel

3.0 star property

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Photo gallery for Ashibetsu Onsen Starlight Hotel

Hot springs
Lobby lounge
Exterior
Gift shop
Public bath

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included
$200
Sep 2 - Sep 3

Explore the area

View in a map
Asahimachi Yuya 1, Ashibetsu, 075-0035
  • Ashibetsu Onsen
    ‪1 min walk‬
  • Asahiyama Zoo
  • Kamui Ski Links
  • Asahikawa (AKJ)
    ‪72 min drive‬

Room options

View all photos for Japanese Style Room, 10 Tatami-mats (for 4 Persons)

1 bedroom, down comforters, in-room safe, blackout drapes

Japanese Style Room, 10 Tatami-mats (for 4 Persons)

  • 269 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room, 8 Tatami-mats (for 3 Persons)

1 bedroom, down comforters, in-room safe, blackout drapes

Japanese Style Room, 8 Tatami-mats (for 3 Persons)

  • 161 sq ft
  • Sleeps 3
  • 3 Twin Futons

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, down comforters, in-room safe, blackout drapes

Basic Double Room

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room

Economy Twin Room | Room amenity

Economy Twin Room

8.0 out of 10
Very good
(1 review)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Twin Room

Basic Twin Room | 1 bedroom, down comforters, in-room safe, blackout drapes

Basic Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room (for 4 Persons)

1 bedroom, down comforters, in-room safe, blackout drapes

Japanese Western Style Room (for 4 Persons)

  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Basic Cabin, 5 Bedrooms, Annex Building

Basic Cabin, 5 Bedrooms, Annex Building | 1 bedroom, down comforters, in-room safe, blackout drapes

Basic Cabin, 5 Bedrooms, Annex Building

  • Mountain view
  • Sleeps 5
  • 1 Twin Bunk Bed and 3 Twin Beds

View all photos for Japanese Style Room, 10 Tatami-mats (for 3 Persons)

1 bedroom, down comforters, in-room safe, blackout drapes

Japanese Style Room, 10 Tatami-mats (for 3 Persons)

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Futons

View all photos for Japanese Western Style Room (for 2 Persons)

1 bedroom, down comforters, in-room safe, blackout drapes

Japanese Western Style Room (for 2 Persons)

  • 285 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room (for 3 Persons)

1 bedroom, down comforters, in-room safe, blackout drapes

Japanese Western Style Room (for 3 Persons)

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Japanese Style Room, 8 Tatami-mats (for 2 Persons)

1 bedroom, down comforters, in-room safe, blackout drapes

Japanese Style Room, 8 Tatami-mats (for 2 Persons)

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese Style Room, 10 Tatami-mats (for 2 Persons)

1 bedroom, down comforters, in-room safe, blackout drapes

Japanese Style Room, 10 Tatami-mats (for 2 Persons)

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Futons

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About this property

Ashibetsu Onsen Starlight Hotel

3-star Ashibetsu hotel steps from Ashibetsu Onsen
Along with a full-service spa, this hotel has a restaurant and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor tennis court, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Ashibetsu Onsen Starlight Hotel offers 69 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste. Additionally, rooms include fans and blackout drapes/curtains. Microwaves and change of towels can be requested. Housekeeping is provided on request.
Hot springs and an outdoor tennis court are featured at the hotel.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with hot springs/mineral springs, a sauna, and a steam room. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 5:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight. The temperature in the hot springs is set to 104°F.

In addition to a full-service spa, Ashibetsu Onsen Starlight Hotel features hot springs and an outdoor tennis court. The hotel offers a restaurant. This 3-star property offers access to a meeting room and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. This family-friendly hotel also offers a rooftop terrace, a vending machine, and an arcade/game room. Complimentary uncovered self parking is available on site, along with a car charging station.

Ashibetsu Onsen Starlight Hotel has designated areas for smoking.

A hosted evening meal is available for a surcharge daily.
Ashibetsu Onsen Starlight Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,200 for adults and JPY 1,500 for children
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 5,500

Things to do

  • 4 indoor/outdoor hot springs
  • Arcade/game room
  • Bicycle storage
  • Books
  • Evening entertainment
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Shopping
  • Table tennis

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's dinnerware
  • Children's games
  • Children's toys
  • High chair
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Playground
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace
  • Telescope

Full-service spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 4 indoor/outdoor hot springs
  • Hot springs open from 5:00 AM - midnight
  • Hot springs water temperature - 104 ºF
  • Public bath open from 5:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Elevator (47 inch wide door)
  • Hardwood flooring in room
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • 2 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Electric kettle
  • Ice maker
  • Microwave on request
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Fan
  • Heating
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1100 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 1500 for children
  • Crib (infant bed) fee: JPY 1100 per night
  • Spa fee: JPY 800 per day
  • Hosted evening meal: JPY 5500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPay, Merpay, LINE Pay, and R Pay
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Hot springs access available from 5:00 AM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Onsen Starlight Hotel
Ashibetsu Onsen Starlight
Onsen Starlight
Ashibetsu Onsen Starlight
Ashibetsu Onsen Starlight Hotel Hotel
Ashibetsu Onsen Starlight Hotel Ashibetsu
Ashibetsu Onsen Starlight Hotel Hotel Ashibetsu

Ashibetsu Onsen Starlight Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 23 out of 49 reviews
Rating 8 - Good. 13 out of 49 reviews
Rating 6 - Okay. 10 out of 49 reviews
Rating 4 - Poor. 0 out of 49 reviews
Rating 2 - Terrible. 3 out of 49 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

5.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kelsie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with a huge onsen! The breakfast buffet was very large and the dinners that we ordered at the cafe were delicious and convenient. The massage chairs were the cherry on top!
Stayed 4 nights in Feb 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Onsen hotel deep in the snowy mountains of Hokkaido.
Stayed 5 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff at the hotel

his is a very enjoyable hotel to stay at when in this area. At first its remote location is a problem; but, once you get to the hotel it is a benefit. The staff is wonderful and the hot springs are great and very clean and relaxing to soak in. After we left to go to Sapporo, I discovered that I had left an old red jacket that is dear to me at the Starlight Hotel. The information center at Furano called the Starlight about the lost jacket and the next day it was delivered to our room at the Sapporo Grand Hotel.That is service that needs to be made known to whomever wants a hotel where the staff really cares about their customers.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Jae, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of old hotel connected with Ashibetsu Onsen. The buffet was wonderful and values more more than the cost. Kind staff but they done't speak English.
Stayed 1 night in Aug 2018

8/10 Good

Joanna, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with very nice surrounding, Onsen

Hotel staffs are very friendly, only issue is they only speaks Japanese. However, they tried their very best to communicate with us. Nice Onsen, not so crowded. Have a session on star watching, only complaint is the session is not conducted in English. Room a bit small but very comfortable. We did not try any of their food as we only stayed for one night.
Stayed 1 night in Jun 2018

8/10 Good

Amy, toronto, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great onsen

Great onsen experience, friendly staff, nice breakfast
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent family hotel

amenity is very good. western style with tatami(japan traditional style) restaurant is very good at dinner
Stayed 1 night in Jul 2017

10/10 Excellent

MINJUN

Liked: Cleanliness, staff & service, room comfort

Great hotel with excellent surrounding

A great hotel overall. We checked in at night and had to eat at the hotel restaurant as there was no other choice given the hotel's remote location. Our dinner here turned out to be the best during the entire 5-day trip. The hot spring was excellent, rich in sulphur. Our only complaint is the old a/c that rattled all night. Maybe time for replacement.
Stayed 1 night in Jul 2017

10/10 Excellent

Shuhei

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

ミドリ

Liked: Staff & service, property conditions & facilities
以前から何度も利用させて頂いてます 今回バスルームで使い古したタオルが掛けっぱなしになっていたり、洗面台に汚れが付着してました　今まで経験した事がなかったのでびっくり‼️たまたまであった事と思いたいです 清掃面を気をつけて貰えれば食事も美味しいし温泉もいいんですけれどね
Stayed 1 night in Jan 2025

10/10 Excellent

AI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

?????

Traveled with family
Liked: Staff & service
残念なのは、桜の咲く期間だったのに露天風呂から眺める桜の木を照らす夜間照明が今年は無くなっていたことです。 それ以外は良かった。
Stayed 1 night in May 2022

8/10 Good

弓子

Stayed 1 night in Dec 2021

8/10 Good

YAYOI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

くつろげるホテルです

フリードリンクつきのくつろげるスペースがあり、とても快適でした。温泉も色々あって良いです。露天風呂から、星空も見えました。
Stayed 1 night in Jun 2021

2/10 Terrible

TERUMI

Stayed 1 night in Jun 2021

2/10 Terrible

naoto

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

コンビニ、どこだ？！

田舎すぎる。
Stayed 1 night in Jun 2021

6/10 Okay

KAZUNORI

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Spa and Great Amenities

This hotel is difficult to reach without a car. The local bus only comes three times a day and the time table may not match up with the trains. However, this hotel was definitely worth the trouble for the amenities alone. The lobby is fully stocked with books and refreshments, and the onsen is very relaxing. If the weather is good, you can see the stars from the outdoor bath. The breakfast buffet had a good variety of healthy options. Would recommend especially for families and couples.
Stayed 1 night in Jul 2020

10/10 Excellent

INAGAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Mahoko

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Kiyomi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
孫と2人旅。のーんびり
Stayed 1 night in Jun 2020

10/10 Excellent

REI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

次は2泊！

一泊では足りなかった！
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019