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Hotel Kumoi

2.5 star property

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Hotel Kumoi

Family Room, Shared Bathroom | In-room safe, desk, bed sheets
Reception
Spa
Spa
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Sounkyo Onsen, Kamikawa, Hokkaido, 078-1701
  • Daisetsuzankurodake Ski Area
    1 min walk
  • 楓
    1 min walk
  • Ranru Station
    38 min drive
  • Asahikawa (AKJ)
    92 min drive

Room options

View all photos for Family Room, Shared Bathroom

Family Room, Shared Bathroom | In-room safe, desk, bed sheets

Family Room, Shared Bathroom

  • 322 sq ft
  • Mountain view
  • Sleeps 6
  • 6 Twin Futons

View all photos for Standard Room, Private Bathroom

Standard Room, Private Bathroom | In-room safe, desk, bed sheets

Standard Room, Private Bathroom

  • 172 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Futons

View all photos for Standard Room, Shared Bathroom

In-room safe, desk, bed sheets

Standard Room, Shared Bathroom

  • 139 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Futons

View all photos for Standard Single Room, Shared Bathroom

Standard Single Room, Shared Bathroom | In-room safe, desk, bed sheets

Standard Single Room, Shared Bathroom

  • 96 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Twin Futon

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About this property

Hotel Kumoi

Kamikawa ryokan with bar/lounge
Along with a bar/lounge, this ryokan has concierge services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff are onsite. Limited housekeeping is available.
Hotel Kumoi offers 50 air-conditioned accommodations with safes and bathrobes. Satellite television is provided. Bathrooms include shower/tub combinations, slippers, and toothbrushes and toothpaste. Housekeeping is offered on a limited basis and change of towels can be requested.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).
Hotel Kumoi features multilingual staff, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This hot springs ryokan also offers laundry facilities, a front-desk safe, and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Kumoi has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:30 AM and 8:30 AM.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 8:30 AM for a fee: JPY 1,620 per person
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Public indoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-cm TV with satellite channels

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 1620 per person
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

KUMOI Inn Kamikawa
KUMOI Inn
KUMOI Kamikawa
KUMOI
HOTEL KUMOI Ryokan
HOTEL KUMOI Kamikawa
HOTEL KUMOI Ryokan Kamikawa

Hotel Kumoi Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 24 out of 70 reviews" "
Rating 8 - Good. 31 out of 70 reviews" "
Rating 6 - Okay. 7 out of 70 reviews" "
Rating 4 - Poor. 5 out of 70 reviews" "
Rating 2 - Terrible. 3 out of 70 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish and modern place
Sounkyo is a quaint little resort town with not much in the way of facilities, but this hotel helps make up for that. They provided dinner and breakfast so I didn't have to worry about finding a restaurant in the freezing cold. They also have a hot spring, a place to chill and play billiards, and even a movie showing every night in which I regrettably could not partake. I also stayed during Sounkyo's Ice Waterfall Festival, which was marvelous and a bit different from the other winter festivals I saw in Hokkaido. It costs money to enter but if you leave you can re-enter so long as you flash the postcard they give you (that's your ticket). That really helped when I was hurting from the cold and needed to duck back into my hotel to eat and warm up. I can definitely recommend this place in the winter and I'd gladly stay again if I ever visit again in any other season.
Stayed 1 night in Feb 2020

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total „hygge“ in the mountains.
Our stay in the Kumoi has been nothing but great. Cozy rooms, beautiful lobby, clean onsen and lovely staff. We had both, breakfast and dinner, which always were delicious and prepared with care. We were told that there was wifi in the lobby only, but we had no problem connecting on the second floor. Would recommend!
Stayed 2 nights in Oct 2019

10/10 Excellent

carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, but not so tourist friendly town
Our stay at kumoi was fantastic, the staff are so friendly and helpful, the room was very clean and the Japanese style bed was great. They even sold us discounted cable car tickets for the mountain, which is only about 100m away..Unfortunately we were very disappointed with the local town though. In the whole town there was only 2 open restaurants and 1 cafe that only opened at 12. It was not very good for western travelers wanting a nice dinner or early breakfast. It looks like a ghost town in summer.
Stayed 1 night in Aug 2019

10/10 Excellent

Mads

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and dinner was amazing!! Staff spoke very good english and were very helpful. Very close to the ropeway, about 2-3 mins walking distance. Really enjoyed my stay!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ The staff speaks excellent English, much better than most hotels in Tokyo. + Nearby river whispers at night make you sleep soooo good. :)
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019

4/10 Poor

Cheryl, Singapore

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
We were attracted to the hotel because of its modern look. However, the entire stay was a disappointing experience. The onsen was nice and clean, but the water temperature was nothing close to what onsen temperature should be. A dip in the bath tub could be hotter than their onsen. A staff came by to look into the water temperature, but unfortunately, not able to fix the issue in time (while we were there). We ordered the dinner set too along with our stay, and unfortunately the dinner was pretty bad too. Nothing of those typical Japanese ryokans dinner that you'll typically expect. To make matters worse, throughout our dinner, there was a group of really loud and rowdy guests, talking loudly at the lounge area, which was just beside the dining hall. And when we tried to feedback that to the staff, they just gave a "nothing I can do about that" expression, not even an apology. Overall, a very disappointing stay, and boy were we glad we only stayed one night.
Stayed 1 night in Oct 2018

8/10 Good

Rosalind, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to cable car station
Nice and easy walk to the waterfall. Two ways about 2 hours leisurely walk.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, stone throw way towards ropeway station.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Great stay. Stylish boutique hotel..
Brand new renovation. Not sure about past negatives comments but our stay was just wonder. The boutique hotel is modern and stylist. Overall a great stay in a very central location
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
pleasant stay in Sounkyo Onsen
pleasant typical Japanese hotel with futons; nice vibe, great location; dinner we did have better and quite pricey
Stayed 1 night in Jul 2018

6/10 Okay

Hui, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
HOTEL STAY
The room is quite small, tatami not comfortable, too hard and pillow too soft thus did not sleep well. Facility wise is good, got billard to play and spent the night.
Stayed 1 night in May 2018

2/10 Terrible

NAOYUKI

Disliked: Staff & service, property conditions & facilities
きをつけましょう。
ホテルとは名ばかり…。 事実上、民宿です。 部屋に浴衣はありません。お風呂場まで、取りに行って下さい。それでも浴衣が大きい物しかありません。コーヒーありません。税込みかわかりませんが、￥400-だそうです。布団は自分でひいてください。
Stayed 1 night in Sep 2020

8/10 Good

SATOSHI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
駐車場が狭くて駐車しにくい。お料理はとても良かった。お風呂は少し暗くて閉塞感がある。
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
พนักงานบริการดี และอาหารอร่อย ที่โซอุนเคียวอากาศดี การเดินทางไม่ยากแต่ไกลหน่อยซึ่งก็คุ้มกับการเดินทาง งานเทศกาลน้ำแข็งดี
Stayed 1 night in Feb 2020

8/10 Good

Hsu-Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務相當好
服務人員英語能力都很不錯，對外國遊客相當友善
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
昔ながらの旅館をキレイに改装してあってオシャレだった。 朝晩の料理も美味しくいただきました。 Wi-Fiが部屋で繋がらないけど、層雲峡自体が大雪の麓だし、そういう環境なのかなーと、またそれもいいかなと思えました。 1つだけ残念だったのは、中国人観光客のお風呂場の使い方が雑で、脱衣所の床と洗面台がどう使ったらそうなるの？って言うほどベチャベチャになっており、まめな掃除がされてないのが辛かったです。
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

ka wai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
員工非常親切有禮貌 衛生間有點簡單，但乾淨 沒有瓶裝水，很難知道可生飲的水是那個階段
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フルリノベーションされた施設はお洒落で快適。スタッフの対応も丁寧でわかりやすく満足。 料理は標準的な和風懐石で可もなく不可もなし。北海道産の食材をふんだんに使っているかは不明。北海道の美味しいものを期待している人はがっかりするかもしれない。 シングルルームの居室は多少狭さは感じるものの清潔に維持されているが、壁が薄く隣の部屋の物音が聞こえることがあった。洗顔用のタオルをもう一枚用意しておいて欲しかった。 駐車スペースが少ないので満車になりやすいようで、近くの無料駐車場に停めたがホテルから少し離れているので荷物が多い人は大変かもしれない。
Stayed 1 night in Sep 2019