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Hôtel-Résidence Alaia

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel-Résidence Alaia

Exterior
Apartment, 2 Bedrooms | Individually decorated, individually furnished, soundproofing
Terrace/patio
Apartment, 1 Bedroom | Private kitchen
Apartment, 2 Bedrooms | Living area | 80-cm flat-screen TV with digital channels, TV

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
Route d'Arraioa, Ascain, Pyrenees-Atlantiques, 64310
  • Le Train de La Rhune
    4 min drive
  • Chantaco Golf Club
    7 min drive
  • La Rhune
    28 min drive
  • Biarritz (BIQ-Pays Basque)
    28 min drive

Room options

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Private kitchen

Superior Apartment, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Individually decorated, individually furnished, soundproofing

Apartment, 2 Bedrooms

  • 430 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Double Room

Family Double Room | Individually decorated, individually furnished, soundproofing

Family Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Individually decorated, individually furnished, soundproofing

Apartment, 1 Bedroom

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Individually decorated, individually furnished, soundproofing

Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Studio | Individually decorated, individually furnished, soundproofing

Studio

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Individually decorated, individually furnished, soundproofing

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Campanile Saint Jean De Luz

Pet friendly
Parking included
Free WiFi
Air conditioning
4.7 out of 5, Exceptional, (865)
The price is $81
per night
$94 total
includes taxes & fees
Dec 7 - Dec 8
Campanile Saint Jean De Luz

About this property

Hôtel-Résidence Alaia

3-star Ascain hotel with bar/lounge
Along with a bar/lounge, this smoke-free hotel has a meeting room and free newspapers. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff and a banquet hall. Limited housekeeping is available.
Hôtel-Résidence Alaia offers 16 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. 80-cm flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.

Hôtel-Résidence Alaia features a terrace, multilingual staff, and complimentary newspapers in the lobby. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. Complimentary self parking is available on site.

Hôtel-Résidence Alaia is a smoke-free property.

Self-serve breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily self-serve breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10.50 per person
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with digital channels

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 8.5 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 350 per week
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately EUR 10.50 per person
  • Pet fee: EUR 8.5 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel-Résidence Alaia Hotel Ascain
Hôtel-Résidence Alaia Hotel
Hôtel-Résidence Alaia Ascain
Hôtel-Résidence Alaia
Hôtel-Résidence Alaia Hotel
Hôtel-Résidence Alaia Ascain
Hôtel-Résidence Alaia Hotel Ascain

Hôtel-Résidence Alaia Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 61 out of 100 reviews" "
Rating 8 - Good. 30 out of 100 reviews" "
Rating 6 - Okay. 7 out of 100 reviews" "
Rating 4 - Poor. 1 out of 100 reviews" "
Rating 2 - Terrible. 1 out of 100 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Alan

Disliked: Property conditions & facilities, room comfort
Disappointing stay at Ascain.
We stayed in a double room which was basic with rudimentary self catering facilities which were in need of a refresh. Although the receptionist who checked us in was friendly and helpful, for the majority of our stay there was no-one behind the reception desk.
Stayed 2 nights in Jun 2024

10/10 Excellent

Roni

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A different style of checking in. They send you a code thru email for door as there is no one to check you in but once we figure it out, it was easy.
Stayed 1 night in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience plus value
A great value for the money. I wanted to visit Biarritz, San Sebastian and St. Jean de Luz and this was a convenient place in between all 3
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely one night stay in a quaint little town with easy parking but close to other major centres like St Jean de Luz. Wonderful restaurant found next to church as well with amazing food. Very good value for money and beautiful breakfast room
Stayed 1 night in Oct 2023

10/10 Excellent

Frances

Stayed 1 night in Jun 2023

10/10 Excellent

Christian

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
A place to stay.

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for a quick stopover, room was tastefully decorated and comfortable. Location is excellent and we would return.
Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and the room was clean and tidy.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, we had a studio which was great for making own breakfasts and drinks we did have one or two meals in but the restaurants in Ascain serve good food so we ate out most of the time. We travelled by train to St Jean de Luz and then used the local bus to get about very good service. The staff at Hotel-Résidence Alaia were so welcoming and very helpful. We will definitely visit again.
Stayed 10 nights in Jun 2018

10/10 Excellent

Machiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Bronwyn, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty village location
Very comfortable bed. Spotless room. Wonderful to have a fridge and kettle in the room. This is off the beaten track and you need your own transport. It is close to the train to La Rhune

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

magali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien placé accueil chalereux confortable
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres simpa
Hotel tres simpa que ce soit en chambre ou en studio. Seul petite chose a savoir si vous roulez avec un vehicule de plus de 2m10 le parking n est pas adapte donc si plus de place devant l autre parking nous est inacessible. Mais il y a des places pas trop loin tout de meme.
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Stayed 1 night in Feb 2024

10/10 Excellent

sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon hôtel convivial
nous sommes très satisfaits de notre séjour . l'accueil est super, le confort , la propreté c'est très bien . Et je vous conseille de réserver directement il y a moins de frais . Très bon petits dejeuners . Aucune hésitation
Stayed 1 night in Feb 2024

10/10 Excellent

Giraudon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande cette établissement
Stayed 1 night in Feb 2024

10/10 Excellent

Didier

Stayed 1 night in Jan 2024

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Jean Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

david

Liked: Staff & service, property conditions & facilities, room comfort
Très sympa
Belle chambre, propre, accueil sympa, seul bémol : pas de wifi, pas de réseau du tout ! Village mignon.
Stayed 1 night in Aug 2023

8/10 Good

ALEXANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Rose-Marie

Stayed 1 night in Jun 2023

10/10 Excellent

Wim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Een gezellig, kleinschalig hotelletje. De ontvangst was vriendelijk met alle nodige uitleg. Er wordt zelfs Engels gesproken! De kamer is klein, maar slim ingericht. Goed bed en goede douche. Ook alles zeer schoon! Restaurantjes op loopafstand. Parkeren: daarmee moet je geluk hebben, want er zijn maar een paar plaatsen, maar er was verderop een openbare parkeerplaats. Kortom: prima stek voor een overnachting op doortocht.
Stayed 1 night in Jun 2023