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Hotel Eden Roc

5.0 star property

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Photo gallery for Hotel Eden Roc

Aerial view
Reception
4 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Interior detail
Water view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • On private beach
  • Hot Tub
  • Bar
  • Spa
  • Gym
  • Breakfast included

Explore the area

Map
Via Albarelle 16, Ascona, TI, 6612
  • Galleria Borgo
    ‪7 min walk‬
  • Golfclub Patriziale Ascona
    ‪12 min walk‬
  • Ascona Beach
    ‪16 min walk‬
  • Lugano (LUG-Agno)
    ‪38 min drive‬

Room options

View all photos for Comfort Single Room

Premium bedding, down comforters, minibar, in-room safe

Comfort Single Room

  • 258 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Small Standard Double Room

Small Standard Double Room | Premium bedding, down comforters, minibar, in-room safe

Small Standard Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, down comforters, minibar, in-room safe

Comfort Double Room

  • 322 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, Partial Lake View

Deluxe Double Room, Partial Lake View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, Partial Lake View

  • 322 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Mountain View

Junior Suite, Mountain View | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Mountain View

  • 538 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Lake View

Superior Suite, Lake View | Premium bedding, down comforters, minibar, in-room safe

Superior Suite, Lake View

  • 699 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Lake View

Deluxe Suite, Lake View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, Lake View

  • 699 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

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Front of property

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  • Pet friendly
  • Free WiFi
4.7 out of 5, Exceptional, (324)
The price is $298
per night
$320 total
includes taxes & fees
Mar 4 - Mar 5
Hotel Belvedere Locarno

About this property

Hotel Eden Roc

5-star Ascona hotel with 4 restaurants
Catch some rays on Hotel Eden Roc's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
Hotel Eden Roc offers 95 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. 45-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Ascona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach, a marina, and complimentary bicycles are featured at the hotel. An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Simply step outside to unwind on the hotel's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel Eden Roc like a marina and a complimentary children's club.

A complimentary breakfast is offered each morning. Dining is available at one of the hotel's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers an outdoor pool, a hot tub, and a steam room. Guests can use the indoor pool at a partner property. Complimentary valet parking is available on site, along with a car charging station.

Hotel Eden Roc is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
La Brezza - Overlooking the garden, this fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). 2-star Michelin rating. Reservations are required.
Eden Roc - Overlooking the garden, this restaurant serves breakfast, brunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
La Casetta - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Marina - This restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Free valet parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Eden Roc
  • La Brezza
  • La Casetta
  • Marina

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle storage
  • Boat
  • Boat tours
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Kayaking
  • Library
  • Mini golf
  • Motor boating
  • Mountain biking
  • Outdoor pool
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Spa tub
  • Steam room
  • TV in common areas
  • Water skiing
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Free babysitting
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 150 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On a lake
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from September 29 2024 to April 17 2025 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from November 01 to April 30:
  • One of the dining venues
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 45 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 140 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 380 per person (one way)
  • Pet fee: CHF 45 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 140 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: TWINT

We should mention

The seasonal pool will be open from April to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This hotel is rated 5 stars.

Property is also known as

EDEN ROC Ascona
HOTEL EDEN ROC
HOTEL EDEN ROC Ascona
Hotel Eden Roc Hotel
Hotel Eden Roc Ascona
Hotel Eden Roc Hotel Ascona

Hotel Eden Roc Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 86 out of 119 reviews
Rating 8 - Good. 30 out of 119 reviews
Rating 6 - Okay. 0 out of 119 reviews
Rating 4 - Poor. 2 out of 119 reviews
Rating 2 - Terrible. 1 out of 119 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Neil

Stayed 2 nights in Aug 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! the staff is amazing. I will be back :)
Stayed 1 night in May 2024

10/10 Excellent

Georgina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. It’s a five star hotel and they treat you like a star. Service is incredible! Hotel itself is funky and a little old fashioned. We stayed at the Marina side of it and it’s a bit weird and not modern but you forget about it by the way they take care of you. Beautiful view, pools and spa! Loved the experienced!
Stayed 4 nights in Oct 2023

10/10 Excellent

timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Super nice and caring staff. Always helpful
Stayed 3 nights in May 2023

10/10 Excellent

John

Stayed 4 nights in Aug 2022

10/10 Excellent

Mark

Stayed 2 nights in Feb 2022

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Emre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the decoration was very retro and unique
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Frederic

Liked: Cleanliness
Swiss prices...
One has to be fair - comparing Swiss hotels internationally will always result in the verdict ‚overpaid‘. This hotel is no exception. Nice site, but very old (not in a bad condition) and not modern. Good service but not good enough for what you pay.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
Hotel Eden Roc is relaxation perfection. Kind staff, excellent location, delicious food, and all set in the idyllic garden of Eden. It was a very low key, pampered choice for a solo trip. I'd recommend this as a great couple's weekend.
Stayed 4 nights in May 2021

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable stay.
Amazing stay, exceptional service at all front (reception, spa, restaurant, valet, concierge etc...). Very kind and alert staff. Gentle and nice attention at all time.
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambiance, the cleanliness, the courtesy and informal effectiveness of the staff
Stayed 2 nights in Jun 2019

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Magnificent place on lakeshore
A truly magnificent place, location (right on the lake) and gardens/swimming pool.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2017

10/10 Excellent

debbie, greeneich ct

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Close to town yet private and lush and right on the lake. The service was exemplary! Room was extremely clean and updated.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located. Great variety of cuisines.
Great staff: thank you for a short, but great stay. Ascona and the setting with the lake, the mountains and the picturesque harbors are unique experiences

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nancy, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was happy there!
Unforgetable

10/10 Excellent

Michael, Zurich, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A slice of heaven
Hotel Eden Roc is not only a beautiful resort in a fantastic location, but I must say the hotel service was second-to-none. At every level the staff was ready to please, and could not have been more friendly. An especially nice touch was the welcome champagne Apero by the General Manager. Very personal and impressive! We will return.

10/10 Excellent

frequent traveller, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every respect

8/10 Good

Hampe

Liked: Cleanliness, staff & service
Stay
Very nice hotel located at the beach. nice wellness area, staff was very friendly. awesome breakfast buffet