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Comfort Inn Biltmore West

2.5 star property

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Photo gallery for Comfort Inn Biltmore West

Free daily buffet breakfast
Business Suite, 1 King Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk
Lobby
Lobby
Hypo-allergenic bedding, down comforters, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
$84
includes taxes & fees
Jan 8 - Jan 9

Explore the area

View in a map
15 Crowell Rd, Asheville, NC, 28806
  • Place, WNC Farmers Market
    ‪3 min drive‬
  • Place, French Broad River
    ‪3 min drive‬
  • Place, Asheville Outlets
    ‪3 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(80 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Business Suite, 1 King Bed

7.2 out of 10
Good
(5 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(26 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Bathtub, Mobility, Hearing Accessible)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Bathtub, Mobility, Hearing Accessible)

8.4 out of 10
Very good
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Biltmore West

Hotel in West Asheville
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite.
Comfort Inn Biltmore West offers 62 accommodations with safes and coffee/tea makers. Beds feature down comforters. 37-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn Biltmore West features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and tour/ticket assistance. Onsite self parking is complimentary.

Comfort Inn Biltmore West is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 24.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 24.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June 01 to August 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Comfort Inn Biltmore
Comfort Inn Biltmore Hotel
Comfort Inn Biltmore Hotel West
Comfort Inn Biltmore West
Asheville Comfort Inn
Comfort Inn Asheville
Comfort Inn West Hotel Asheville
Comfort Inn Biltmore West Hotel Asheville
Comfort Inn Biltmore West Hotel
Comfort Inn Biltmore West Asheville
Comfort Inn Biltmore West Hotel
Comfort Inn Biltmore West Asheville
Comfort Inn Biltmore West Hotel Asheville

Comfort Inn Biltmore West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 535 out of 1003 reviews
Rating 8 - Good. 330 out of 1003 reviews
Rating 6 - Okay. 95 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Vici

Stayed 3 nights in Oct 2025

10/10 Excellent

Antwon

Stayed 5 nights in Sep 2025

4/10 Poor

Tim

Liked: Staff & service
Disliked: Room comfort

Ok

Room was decent but incredibly hard and uncomfortable mattress
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Aug 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy. Good price for short stay. Pool was clean too.
Stayed 1 night in Jul 2025

10/10 Excellent

Larry

Stayed 1 night in Aug 2025

6/10 Okay

elvia

Stayed 1 night in Aug 2025

2/10 Terrible

Matt

Stayed 2 nights in Aug 2025

2/10 Terrible

David

Stayed 1 night in Aug 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kristal was extremely professional and polite when I checked in. I told her I wanted to quiet room and she made that happen. She was very hopeful and the kind of person you hope will be behind the front desk !!
Stayed 1 night in Aug 2025

2/10 Terrible

Kevin

The breakfast made me sick as hell and I am currently at the hospital because of it
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pet friendly

Pet friendly (with $27 a night fee), brightly lit parking lot, free parking, pool, and breakfast buffet!
Stayed 1 night in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
Property was aged, but very clean and comfortable. Great price for stay. Would return.
Stayed 1 night in Aug 2025

10/10 Excellent

Steven or Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied customer 💕

Always enjoy Comfort Inn, clean, comfortable and convenient, nice breakfast, friendly staff, good lighting in the parking lot.
Stayed 3 nights in Aug 2025

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Great attendant and room. We got much needed rest
Stayed 1 night in Aug 2025

10/10 Excellent

Chelsea

Stayed 1 night in Aug 2025

10/10 Excellent

Julia

Stayed 1 night in Jul 2025

10/10 Excellent

Davyd, Wilmington

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds
Stayed 2 nights in Aug 2025

6/10 Okay

Cindi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed 12 hours.
Stayed 1 night in Jul 2025

4/10 Poor

MEGAN

Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Stayed 2 nights in Jul 2025

8/10 Good

Earl

Liked: Cleanliness, amenities, property conditions & facilities
Great location and vslue
Stayed 2 nights in Jun 2025

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
My family was there for a combined family reunion and my sister’s celebration of life. I had a presentation a slideshow on my computer and forgot a cord to finish up before the day. The receptionist at check in provided the cord I needed to finish up. The staff was very polite and helpful for all of us. We had our rooms together which was kind and one large room so we could gather the first night.
Stayed 2 nights in Jul 2025

6/10 Okay

Edward

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was not like the pictures. The rooms were old and outdated. The couch was an old dirty fabric couch with the material all pilled up. Looked like something you’d find on the side of the road for free.
Stayed 1 night in Jul 2025