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Comfort Suites Outlet Center

2.5 star property

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Photo gallery for Comfort Suites Outlet Center

Reception
Exterior
1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas
Free daily self-serve breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
$105
includes taxes & fees
Dec 28 - Dec 29

Explore the area

View in a map
890 Brevard Road, Asheville, NC, 28806
  • Place, Asheville Outlets
    ‪1 min walk‬
  • Place, Biltmore Estate
    ‪8 min drive‬
  • Place, The Orange Peel
    ‪9 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower) | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 291 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(28 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 King Bed, Jetted Tub

9.2 out of 10
Wonderful
(21 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (1st Floor)

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Suite, Multiple Beds, Non Smoking (1st Floor)

  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

Similar properties

Exterior
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG
  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.6 out of 5, Wonderful, 1,016 reviews
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

About this property

Comfort Suites Outlet Center

Hotel in West Asheville
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free self-serve breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
Comfort Suites Outlet Center offers 125 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Suites Outlet Center features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a coffee shop/cafe and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business amenities consist of a 24-hour business center, 3 meeting rooms, and coworking spaces. Event facilities measuring 2500 square feet (232 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in July 2023.

Comfort Suites Outlet Center is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (2,500 square feet of space)
  • Coworking space

Outdoors

  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1989
  • Renovated entire property - July 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 110 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Biltmore Square Mall
Comfort Suites Hotel Biltmore Square Mall
Asheville Comfort Suites
Comfort Suites Asheville
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Outlet Center Hotel Asheville
Comfort Suites Outlet Center Hotel
Comfort Suites Outlet Center Asheville
Comfort Suites Outlet Center
Comfort Suites Outlet Center Hotel
Comfort Suites Outlet Center Asheville
Comfort Suites Outlet Center Hotel Asheville

Reviews

Comfort Suites Outlet Center Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 584 out of 1011 reviews
Rating 8 - Good. 266 out of 1011 reviews
Rating 6 - Okay. 96 out of 1011 reviews
Rating 4 - Poor. 40 out of 1011 reviews
Rating 2 - Terrible. 25 out of 1011 reviews

Reviews

8/10 Good

Carrie, alliance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in and out. Across from outlets if you wanted, dollar tree down the road, and Chick-fil-A across the street. Rooms seem updated. Super soft pillows. Friendly staff. Slow elevator. Didn't get to use all amenities as only one night for Leanne Morgan show and many birthday parties and sports kids using pool area.
Stayed 1 night in Aug 2025

8/10 Good

jose

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness
Don't clean the room
Stayed 4 nights in Aug 2025

10/10 Excellent

Mike

Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Aug 2025

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service
The property was clean. Room service to clean is only offered every 3 days. You can request towels and linens from the front desk daily. Construction in the parking lot was too noisy where my room was located. Extremely nice staff!
Stayed 3 nights in Jul 2025

8/10 Good

Bill

Traveled with pets, Traveled with family
Very squeaky beds
Stayed 1 night in Aug 2025

6/10 Okay

Wanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need new beds. And room was small to be a double room. And the bathroom was super small.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smell

Room seems clean but had a funky smell out entire visit. Once we were in the room a while didn't really notice it. Free Breakfast has quite a few choices including waffles, eggs, sausage, biscuits, breads, packaged pastries, cereals, yogurt, whole fruit
Stayed 2 nights in Jul 2025

10/10 Excellent

Lindalou

Super friendly staff and pictures dont justify the rooms! Super comfy and very clean!!
Stayed 1 night in Jul 2025

4/10 Poor

Roxann

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The staff was nice. However, our room had a terrible mildew smell, crumbs on the sofa. Had our room changed. Hall smelled bad. Poor breakfast selection. Pool visibly dirty.
Stayed 3 nights in Jul 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that was worn or dirty was the hallway carpeting probably because they allow pets. Otherwise the facility was fine.
Stayed 3 nights in Jul 2025

10/10 Excellent

Becky

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Quick stay

Hotel staff is extremely nice and responsive. Carpets in hallways are dirt and smell. Rooms are clean and nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, very modern, comfortable beds, plenty of space, reasonable price, i will stay at this hotel on my next vacation
Stayed 4 nights in Jul 2025

10/10 Excellent

Alycia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pet excellent

We loved it was so pet friendly. Good and water for the do when we first walked in and dog treats.
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Stayed 2 nights in Jun 2025

8/10 Good

Lionel K

Stayed 6 nights in Jun 2025

10/10 Excellent

LaRhonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice will be coming bcak
Stayed 2 nights in Jun 2025

10/10 Excellent

Crystal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside was the pool was closed, but otherwise it was a great stay. We will definitely book here again if ever in the area.
Stayed 2 nights in Jun 2025

4/10 Poor

christie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We had to change rooms, because there was old blood on the pillow and curtains
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Stayed 3 nights in May 2025

10/10 Excellent

Neetu Gobind

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 2 nights in May 2025

8/10 Good

Rebecca

Stayed 2 nights in May 2025

10/10 Excellent

KAREN, Weaverville

Liked: Cleanliness, property conditions & facilities
Very clean property, coffee and water out at all hours. Beautiful room, modern, and Ibloved the handicap shower. One of the better accessible designs.
Stayed 1 night in May 2025