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Crowne Plaza Resort Asheville by IHG

3.5 star property

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Photo gallery for Crowne Plaza Resort Asheville by IHG

Exterior
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
1 Resort Dr, Asheville, NC, 28806
  • Harrah's Cherokee Center - Asheville
    ‪4 min drive‬
  • The Orange Peel
    ‪4 min drive‬
  • University of North Carolina at Asheville
    ‪5 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Room amenity

Standard Room, 1 King Bed, Balcony

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

  • 360 sq ft
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool Access

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Pool Access

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Room amenity

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Balcony

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Pool Access

Room amenity

Standard Room, 1 King Bed, Pool Access

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Resort Asheville by IHG

3.5-star hotel in West Asheville
Along with 2 outdoor pools, this smoke-free hotel has a golf course and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge. Housekeeping is available on request.
Crowne Plaza Resort Asheville by IHG offers 274 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and complimentary weekday newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 15 outdoor tennis courts and 5 indoor tennis courts. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza Resort Asheville by IHG features a golf course, 2 outdoor swimming pools, outdoor tennis courts, and indoor tennis courts. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 11 meeting rooms. Event facilities measuring 365973 square feet (34000 square meters) include a conference center. This business-friendly hotel also offers an indoor pool, a seasonal outdoor pool, and a fitness center. Guests can use the indoor pool and health club at a partner property. Onsite self parking is complimentary.

Crowne Plaza Resort Asheville by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Overlook Restaurant - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.
The Lobby Bar - This bar specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Overlook Restaurant
  • The Lobby Bar

Things to do

  • 15 outdoor tennis courts
  • 2 outdoor pools
  • 5 indoor tennis courts
  • 9-hole golf course
  • Bicycle rentals
  • Golf
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Indoor pool (guest access)
  • Mountain biking
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Yoga classes
  • Ziplining

Family friendly

  • 2 outdoor pools
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (365,973 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 0 to 15 for children
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Asheville Crowne Plaza Resort
Crowne Plaza Asheville
Crowne Plaza Resort
Crowne Plaza Resort Asheville
Crowne Plaza Hotel Asheville
Crowne Plaza Resort Asheville Hotel Asheville

Crowne Plaza Resort Asheville by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 465 out of 1005 reviews
Rating 8 - Good. 272 out of 1005 reviews
Rating 6 - Okay. 146 out of 1005 reviews
Rating 4 - Poor. 77 out of 1005 reviews
Rating 2 - Terrible. 45 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Biltmore visit
Lobby area was beautiful, very welcoming and cozy with large fire place and bar and sitting area. Restaurant food and drink very good. Room was clean and well appointed. Room temp was nice considering it was chilly out. Good location, close to Biltmore estate nd other venues. Would stay again
Biltmore at night
Stayed 1 night in Dec 2024

10/10 Excellent

Valeria

Stayed 1 night in Aug 2024

10/10 Excellent

Kelton

Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Luz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's absolutely beautiful and the staff so kind and accommodating.
Stayed 1 night in Nov 2024

8/10 Good

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people, still being there for others
Still feeling the effects, after Hurricane Helena, the hotel was doing well to adjust, to business, with the still imposed "Water restriction" and "Displaced local families". All the staff members displayed very positive attitudes and were always helpful. The breakfast staff was very friendly and sociable. When asked about they were doing, they would share, all the while still trying to be positive and very professional.
Stayed 2 nights in Nov 2024

6/10 Okay

Brianna, Rocky Mount

Liked: Staff & service, amenities
Average stay. Rooms could be updated.
Stayed 2 nights in Nov 2024

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 1 night in Sep 2024

2/10 Terrible

Ana Maria, Montreal

Stayed 1 night in Sep 2024

2/10 Terrible

Margaret

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel had no electricity had no water. I did get a confirmation the morning of our stay. Confirming our reservation. I would like again to know what the status is of my refund of over $400.
Stayed 2 nights in Sep 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Rachel

Stayed 1 night in Sep 2024

6/10 Okay

Phillip

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
People were great. The lobby is impressive. The rooms need a major overhaul.
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

William

Disliked: Cleanliness, amenities
Dated.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Very relaxing vacation
This was a very relaxing stay, especially with the spa available nearby. We stayed five days and had wine nights on the patio with our friends and looked forward to using the hot tub, steam room and pools. I could easily walk from our room to the outdoor pool area and enjoyed sitting in the shade on a lounge chair by the water. Would love to do it all over again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Anna

Stayed 2 nights in Sep 2024

8/10 Good

Daniel

Stayed 1 night in Aug 2024

2/10 Terrible

Max

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Nice grounds. Dog friendly. Clean room. And, Steve, the property black bear.
Stayed 3 nights in Sep 2024

8/10 Good

Ellen

Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the views, and comfort.
Stayed 2 nights in Aug 2024

6/10 Okay

Ben

Traveled with partner
Liked: Staff & service
The hotel is dated and the smell of smoke was very strong on the wing I stayed in as well as in the room. It wasn’t so bad that I canceled, but I think if I return to the area I will stay somewhere else.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness
Crown Plaza? Maybe the lower end.
Stayed 1 night in Aug 2024