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Crowne Plaza Resort Asheville by IHG

3.5 star property

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Photo gallery for Crowne Plaza Resort Asheville by IHG

Relax in the hotel's spacious lobby, featuring a high ceiling and comfortable seating areas.
Relax in a stylish space with a rustic wall design, featuring a prominent display and comfortable bar stools.
Relax by the fire pit surrounded by comfortable seating under a charming pergola.
Stunning entrance with a flagpole and beautifully landscaped grounds.
Two large beds with white linens and beige headboards, a comfortable seating area, and a flat-screen TV.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
1 Resort Dr, Asheville, NC, 28806
  • Harrah's Cherokee Center - Asheville
    ‪3 min drive‬
  • University of North Carolina at Asheville
    ‪3 min drive‬
  • The Orange Peel
    ‪3 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Room amenity

Standard Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(30 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(32 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

7.2 out of 10
Good
(5 reviews)
  • 360 sq ft
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

8.0 out of 10
Very good
(2 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool Access

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Pool Access

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(10 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Room amenity

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Balcony

9.4 out of 10
Exceptional
(6 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Pool Access

Room amenity

Standard Room, 1 King Bed, Pool Access

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Resort Asheville by IHG

3.5-star hotel in West Asheville
Along with 2 outdoor pools, this smoke-free hotel has a golf course and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge. Housekeeping is available on request.
Crowne Plaza Resort Asheville by IHG offers 274 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and complimentary weekday newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 15 outdoor tennis courts and 5 indoor tennis courts. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza Resort Asheville by IHG features a golf course, 2 outdoor swimming pools, outdoor tennis courts, and indoor tennis courts. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 11 meeting rooms. Event facilities measuring 365973 square feet (34000 square meters) include a conference center. This business-friendly hotel also offers an indoor pool, a seasonal outdoor pool, and a fitness center. Guests can use the indoor pool and health club at a partner property. Onsite self parking is complimentary.

Crowne Plaza Resort Asheville by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Overlook Restaurant - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.
The Lobby Bar - This bar specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Overlook Restaurant
  • The Lobby Bar

Things to do

  • 15 outdoor tennis courts
  • 2 outdoor pools
  • 5 indoor tennis courts
  • 9-hole golf course
  • Bicycle rentals
  • Golf
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Indoor pool (guest access)
  • Mountain biking
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Yoga classes
  • Ziplining

Family friendly

  • 2 outdoor pools
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (365,973 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 0 to 15 for children
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Asheville Crowne Plaza Resort
Crowne Plaza Asheville
Crowne Plaza Resort
Crowne Plaza Resort Asheville
Crowne Plaza Hotel Asheville
Crowne Plaza Resort Asheville Hotel Asheville

Crowne Plaza Resort Asheville by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 482 out of 1006 reviews
Rating 8 - Good. 272 out of 1006 reviews
Rating 6 - Okay. 137 out of 1006 reviews
Rating 4 - Poor. 70 out of 1006 reviews
Rating 2 - Terrible. 45 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David, Virginia Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check-in, hostess realized I was on a motorcycle and offered great room options. Later, Natalie helped mexeith business center computer access, healthy meal was terrific - hot, delicious, cooked perfectly - even the dining music was great. Love this place!
Stayed 1 night in Apr 2025

10/10 Excellent

Stefan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Kay, Mammoth Lakes

Liked: Amenities
The check in was good, property nice and bar service good, but it took almost 30 minutes to get a bowl of oatmeal. The restaurant wasn’t busy as the morning rush was over at 10am
Stayed 1 night in Apr 2025

10/10 Excellent

Elliott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Olivia at the resturant was awesome!! So kind and helpful. Also the front desk staff was excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Sandra, Franklin

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice and people great.
Stayed 1 night in Apr 2025

6/10 Okay

Bethany

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Just okay

The overall condition of the hotel was just okay. A lot of it was run down and needed some work. The beds were comfortable and the rooms were clean. The food in the restaurant was decent. The indoor pool was pretty gross as was the hot tub. We had some issues with the mini fridge going in and out. Overall, the stay was just fine. I wouldn’t choose it again.
Stayed 3 nights in Apr 2025

10/10 Excellent

LATRISE

Stayed 2 nights in Apr 2025

4/10 Poor

Janet

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The frontline Staff was concerned about the convention and short to us. The restaurant staff was excellent
Stayed 2 nights in Apr 2025

8/10 Good

Lori A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly. The place was clean and cozy!
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location near downtown. Plenty of uber service. Nice restaurant and full service bar. Lots to do without going far
Stayed 3 nights in Mar 2025

10/10 Excellent

Christopher

Stayed 1 night in Apr 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! except that the people at the front desk didn’t let us know about the pool and sport facility until we asked later on and then it was too late as the facility was closing. And the list of restaurants and breweries etc has to be updated as a few of them are closed or the numbers have changed.
Stayed 1 night in Mar 2025

10/10 Excellent

Kellen

Stayed 3 nights in Mar 2025

10/10 Excellent

Nhu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the atmosphere here. The staffs are very friendly and helpful.
Stayed 1 night in Mar 2025

6/10 Okay

Amy

Liked: Staff & service
Disliked: Property conditions & facilities

Stinky Room

Check in was quick. We had room 129 and it stunk like cat pee. The room itself was a nice size, beds were firm but ok. We appreciated the in room coffee maker. If a resort is going to allow pets, they should seriously put in vinyl flooring.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Tyler

Liked: Cleanliness, staff & service
Lobby is great. Rooms are dated & dingy
Stayed 1 night in Mar 2025

2/10 Terrible

Jasper

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Property had listed year round pool. Pool was down for maintenance when we arrived, and it’s in a whole different building that is not connected. Front area looks amazing, but the room was definitely dated and in slight disrepair. Front desk gal was nice, but the manager was not. Unfortunately with children, it would be great to know the pool isn’t connected
Stayed 1 night in Mar 2025

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Joe

Stayed 1 night in Mar 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
Even though the property is a little dated, it was very clean, beds were very comfortable, and guest services were very kind.
Stayed 1 night in Mar 2025

2/10 Terrible

Nathan

Business traveler
Disliked: Cleanliness, staff & service, amenities
Rude staff, charged for smoking fee although i do not smoke.. id stay away
Stayed 1 night in Mar 2025