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Days Inn by Wyndham Asheville/Mall

2.5 star property

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Photo gallery for Days Inn by Wyndham Asheville/Mall

Lobby
Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Interior
Sport court

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Housekeeping
  • Laundry
  • Pet friendly
  • Gym

Explore the area

Map
201 Tunnel Road, I-40 & Hwy 240, Asheville, NC, 28805
  • Asheville Mall
    ‪7 min walk‬
  • Pack Square
    ‪3 min drive‬
  • The Orange Peel
    ‪3 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪23 min drive‬

Room options

Similar properties

Room

Downtown Inn and Suites

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.1 out of 5, Very Good, (1195)
The price is $89
per night
$101 total
includes taxes & fees
Mar 7 - Mar 8
Downtown Inn and Suites

About this property

Days Inn by Wyndham Asheville/Mall

Asheville hotel close to The Orange Peel
Along with an outdoor pool, this hotel has a fitness center and coffee/tea in a common area. Self parking is free. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Days Inn by Wyndham Asheville/Mall offers 127 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Days Inn by Wyndham Asheville/Mall features an outdoor pool and a fitness center. This hotel offers access to a business center and 3 meeting rooms. Event facilities measuring 1800 square feet (167 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

Days Inn by Wyndham Asheville/Mall has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,800 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
The seasonal pool will be open from May to October
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Days Inn Asheville Mall
Days Inn Hotel Asheville Mall
Asheville Days Inn
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Days Inn by Wyndham Asheville/Mall Hotel Asheville

Days Inn by Wyndham Asheville/Mall Reviews

Reviews

6.2
Rating 10 - Excellent. 170 out of 1001 reviews
Rating 8 - Good. 260 out of 1001 reviews
Rating 6 - Okay. 214 out of 1001 reviews
Rating 4 - Poor. 201 out of 1001 reviews
Rating 2 - Terrible. 156 out of 1001 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, shower was nice, TV offered good options. Front desk staff were rude. Pool was not operational one day and freezing once it was operational. Lobby was nice and complimentary breakfast was very basic (partly due to Covid).
Stayed 3 nights in Jul 2021

2/10 Terrible

Treva

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like anything. This hotel was closed but Expedia booked us anyways. Got there and the hotel was about to be bulldozed. Huge inconvenience on our travel.
Stayed 1 night in Sep 2021

4/10 Poor

Katherine

Traveled with group, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The room smelled like smoke and AC barely worked so we didn’t end up staying.
Stayed 1 night in Aug 2021

6/10 Okay

Chelsea

Traveled with family
Liked: Staff & service, room comfort
Great staff
Not the most well kept place, but staff was super friendly and accommodating.
Stayed 2 nights in Aug 2021

4/10 Poor

Ben

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Kari, the gal that checked me in was nice. Our room was clean, the pool water was crystal clear. The rest of the property needs help. Pick up trash, stop looking like a drug rehab center.
Stayed 2 nights in Aug 2021

10/10 Excellent

Thomasina

Stayed 1 night in Aug 2021

2/10 Terrible

Karen

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in but didn’t stay. Unsafe with homeless and room smelled, bed looked like someone laid in it walls and doors filthy. Don’t stay here! Friends room had no towels and holes in sheets, light not working. Wyndham should be ashamed to have this place associated with their name! Anything on Tunnel St is filled with homeless! Was told by an uber driver that transients allowed to stay here during the week! We drove 26 miles to stay in Arden at the Courtyard by Marriott where we had a great stay.
Stayed 2 nights in Aug 2021

10/10 Excellent

Vassie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful Dirty and Bug Infested
Stayed 1 night in Aug 2021

6/10 Okay

Alex

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was filthy. The towels were threadbare. The carpet dirty and the sheets had a red stain on them which were plain to see-I was told it was a rust stain. Even so, the fitted sheet should not have been used. The worst of it all was the bathtub! It’s the worst hotel I have ever stayed in! It was quite an eye opener.
Stayed 2 nights in Jul 2021

4/10 Poor

Christine

Disliked: Staff & service, property conditions & facilities, room comfort
Double billed, not given room I booked
I don’t really expect much from a days inn—they are all pretty old and in disrepair—but when I get ripped off financially as well I have to say something. I prepaid for a king room on hotels.com via PayPal and when I went to check in, was informed a king room wasn’t available and was assigned to double room 111 (this room has a really strange stain on the bathtub so I wouldn’t shower while I was there). Then the hotel charged my debit card (shown for “incidentals”) for the room AGAIN so now I have paid for the wrong room TWOCE. When I called the hotel to explain I had been double billed, the desk clerk who Answered claimed I had been a “no Show”—this will be news to the desk clerk And maintenance. Guy on duty, who kept having to bring new key cards for us to get in the room because none of them worked in the room lock. Since I can’t get a response from either hotels.com or the hotel, I filed a dispute with PayPal in the hopes of getting one of the charges reversed so I at least only paid for the crappy/wrong room once.
Stayed 1 night in Jul 2021

2/10 Terrible

Christpher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth what I was charged
The hotel room was very dirty. The parking lot LED lights were set in strobe and when I asked about this I was told it was on purpose. I barely got any sleep because of this. I was only able to shower once due to not getting new towels (even though the first ones didn’t look washed). Overall this was not worth the money spent.
Stayed 2 nights in Jul 2021

4/10 Poor

Sally

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Disappointed
I was disappointed in the size of the beds. I was also upset that the room beside us being they were smoking weed so much it came through our vent which we had a 5 year old with us. They also partied and argued all night causing us to not get sleep. We also were disappointed with the vending machines because the homeless people were sleeping beside the machines.
Stayed 1 night in Jul 2021

4/10 Poor

Keri

Disliked: Amenities, property conditions & facilities
The beds were comfortable. The hotel in general was run down and it seemed under staffed.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs, gross shower, smelly room, loud people by the pool late at night. Never again.
Stayed 1 night in Jul 2021

6/10 Okay

Virginia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Virginia

Stayed 1 night in Jul 2021

6/10 Okay

Jeff

Not bad for the price
The room was ok. Location was very convienent. No towels in the room when we checked in.
Stayed 2 nights in Jul 2021

4/10 Poor

Mary

Disliked: Cleanliness, property conditions & facilities, room comfort
The staff was nice and the price was affordable but the conditions were terrible. There was black mold growing in the A/C units, the shower drain was clogged with hair and there were no stoppers for the sinks. The rooms smelled unclean and like smoke. There were homeless people walking around everywhere. It was pretry disappointing.
Stayed 1 night in Jul 2021

8/10 Good

Rikitta

Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveler

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed that the front desk "macho night manager" put us in a ROACH INFESTED room, my son slept in the car after killing 25 roaches; there were no towels nor toilet paper in the room. My mother was not feeling well, so we dealt with it the first night. The next morning the house keeping staff and front desk lady were GREATLY helpful and moved us immediately to a newly cleansed room.
Stayed 2 nights in Jul 2021

2/10 Terrible

John

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Chelsea

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap rooms
Awesome
Stayed 2 nights in Jul 2021