DoubleTree by Hilton Asheville - Biltmore

4.0 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Asheville - Biltmore

Meeting facility
Bar (on property)
Indoor pool
Premium Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, pillowtop beds, minibar
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Hot Tub
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
115 Hendersonville Road, Asheville, NC, 28803
  • Historic Biltmore Village
    ‪7 min walk‬
  • The Orange Peel
    ‪4 min drive‬
  • Biltmore Estate
    ‪11 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪16 min drive‬

Room options

Room, 1 Double Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

Junior Suite One Queen and One Sofa Bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Two Double Beds Non-Smoking with Balcony

  • Sleeps 4
  • 2 Double Beds

Suite, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Room, Accessible, Non Smoking

  • Sleeps 4
  • 1 Double Bed

Two Queen Beds Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

One King Bed Non-Smoking with Balcony

  • Sleeps 2
  • 1 King Bed

Suite One King Bed Non-Smoking

  • Sleeps 4
  • 1 King Bed

One King Bed

  • Sleeps 2
  • 1 King Bed

Suite Two Double Beds with Balcony

  • Sleeps 6
  • 2 Double Beds

Suite One King Bed

  • Sleeps 4
  • 1 King Bed

Premium Room, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

  • Sleeps 4
  • 1 Double Bed

Premium Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed

Room, 1 Double Bed, Non Smoking

  • Sleeps 4
  • 1 Double Bed

Premium Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed

Classic One King and One Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Two Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

DoubleTree by Hilton Asheville - Biltmore

4-star Asheville hotel close to Biltmore Estate
Along with an indoor pool, this hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a hot tub, and coffee/tea in a common area.
DoubleTree by Hilton Asheville - Biltmore offers 197 accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Asheville hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, DoubleTree by Hilton Asheville - Biltmore provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 129120 square feet (12000 square meters) include conference space. This family-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
The Market Place - This coffee shop serves breakfast only. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 9 to 16 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Market Place

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 129,120 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 9 to 16 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • In-room safe fee: USD 3.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Asheville Biltmore
DoubleTree Hilton Asheville Biltmore
DoubleTree Hilton Hotel Asheville Biltmore
DoubleTree Hilton Asheville Biltmore Hotel
DoubleTree by Hilton Asheville - Biltmore Hotel
DoubleTree by Hilton Asheville - Biltmore Asheville
DoubleTree by Hilton Asheville - Biltmore Hotel Asheville

DoubleTree by Hilton Asheville - Biltmore Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1001 reviews
Rating 8 - Good. 252 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, good location, great price.
Nice place, good location and price. I didn't utilize any of the amenities at the hotel, so I cannot speak for anything there. I am a stickler for shower cleanliness, and the shower could have been a bit cleaner than it was - but it was way better than some places I have stayed before. The bed was comfortable. I was close to the elevator, so I was concerned about the noise at night, but I put the fan on 'auto' and it drowned out all the noise. The traffic light getting out of the property is not the fastest, so take that into consideration when you are going anywhere - be prepared to sit for a few minutes. (Not anything the hotel can do about that, but just a heads up!)
Stayed 1 night in Jan 2025

8/10 Good

Lynn C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Zhilin

Stayed 2 nights in Dec 2024

4/10 Poor

Laura

Stayed 1 night in Jan 2025

8/10 Good

Jennie

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elevator out of service for two days
Stayed 2 nights in Dec 2024

6/10 Okay

Charles

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Minutes away from Biltmore and Texas Roadhouse
Stayed 1 night in Dec 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Frances

Stayed 3 nights in Dec 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy this hotel and it’s location close to Biltmore. I would highly recommend staying here.
Stayed 2 nights in Dec 2024

8/10 Good

randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and quiet. Bath was well appointed, clean and amenities were very good.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Barry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was not expecting to pay almost $30 dollars for breakfast for myself and friend. Also told the housekeeper that we did not need new sheets in the AM but would need fresh towels. The towels were never delivered. But the desk staff were very amiable and helpful.
Stayed 2 nights in Dec 2024

8/10 Good

Lara

Stayed 2 nights in Nov 2024

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Great Hotel Service. Hotels.com Service.lacking.
Hotel staff was great. Helpful, courteous and friendly. They addressed every issue we had with the reservation quickly and properly. They put their guests interests first.
Stayed 1 night in Dec 2024

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Biltmore
So pleased with these accommodations. Will stay here again someday.
Stayed 2 nights in Nov 2024

6/10 Okay

Justine

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
My first night, no shower gel inside the pump bottle. The next morning, no internet to work. But I walked to the sister hotel and they had internet, your staff told me it was an areas wide outage. The starbucks across the street had internet as well. The pictures on your website indicate there is muffins and bagels to buy for breakfast. There was nothing but coffee. This is pic is not what happened
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and lovely room!
Stayed 1 night in Nov 2024

6/10 Okay

Alex

Traveled with partner
Pros: Really close to Biltmore Estate and restaurants. Cookies were good. Bed was very comfortable. Cons: Only elevators at the end of a long hall. And elevators audible from nearby room. Silverfish found on my socks as i picked them up off the floor.
Stayed 3 nights in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay while visiting Christmas at the Biltmore
Stayed 2 nights in Nov 2024