DoubleTree by Hilton Asheville - Biltmore

4.0 star property

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Photo gallery for DoubleTree by Hilton Asheville - Biltmore

Meeting facility
Indoor pool
Exterior
Meeting facility
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Housekeeping
$147
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
115 Hendersonville Road, Asheville, NC, 28803
  • Place, Historic Biltmore Village
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪4 min drive‬
  • Place, Biltmore Estate
    ‪5 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

Suite Two Double Beds with Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Suite One King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite One King Bed Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

One King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

One King Bed Non-Smoking with Balcony

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Two Queen Beds Non-Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Double Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 Double Bed

Premium Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Premium Suite, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 Double Bed

Premium Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Premium Room, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Non Smoking

  • Sleeps 4
  • 1 Double Bed

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Classic One King and One Sofa Bed

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Two Double Beds

9.2 out of 10
Wonderful
(62 reviews)
  • Sleeps 4
  • 2 Double Beds

Two Double Beds Non-Smoking with Balcony

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

Junior Suite One Queen and One Sofa Bed

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

DoubleTree by Hilton Asheville - Biltmore

4-star Asheville hotel close to Biltmore Estate
Along with an indoor pool, this hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a hot tub, and coffee/tea in a common area.
DoubleTree by Hilton Asheville - Biltmore offers 197 accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Asheville hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, DoubleTree by Hilton Asheville - Biltmore provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 129120 square feet (12000 square meters) include conference space. This family-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
The Market Place - This coffee shop serves breakfast only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 9 to 16 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Market Place

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 129,120 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay (maximum USD 84.80 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 9 to 16 per person
  • Pet fee: USD 75.00 per pet, per stay (maximum USD 84.80 per stay)
  • Service animals are exempt from fees
  • In-room safe fee: USD 3.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Asheville Biltmore
DoubleTree Hilton Asheville Biltmore
DoubleTree Hilton Hotel Asheville Biltmore
DoubleTree Hilton Asheville Biltmore Hotel
DoubleTree by Hilton Asheville - Biltmore Hotel
DoubleTree by Hilton Asheville - Biltmore Asheville
DoubleTree by Hilton Asheville - Biltmore Hotel Asheville

DoubleTree by Hilton Asheville - Biltmore Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 1009 reviews
Rating 8 - Good. 245 out of 1009 reviews
Rating 6 - Okay. 92 out of 1009 reviews
Rating 4 - Poor. 40 out of 1009 reviews
Rating 2 - Terrible. 15 out of 1009 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

James Allen

Business traveler
Staff was courteous and professional. Room had carpet frays in areas( needs remod) Ptec unit was filthy!
Stayed 6 nights in Jul 2025

10/10 Excellent

Suzanne Elaine

Stayed 1 night in Jun 2025

6/10 Okay

Robert

Stayed 1 night in Jul 2025

10/10 Excellent

Megan

Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Stayed 1 night in Jul 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
We were greeted with a smile and friendly conversation.
Stayed 1 night in Jul 2025

8/10 Good

Randy

Traveled with pets, Traveled with family
Liked: Cleanliness
The hotel has seen better days. Last year’s storm didn’t help and was likely the culprit .
Stayed 3 nights in Jun 2025

8/10 Good

Wendy, Kealakekua

Stayed 1 night in Jul 2025

10/10 Excellent

Kenneth

Stayed 2 nights in Jul 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice.
Stayed 2 nights in Jul 2025

4/10 Poor

Lauren

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Dingy and would not return
Stayed 1 night in Jul 2025

10/10 Excellent

Baoping

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 3 nights in Jul 2025

10/10 Excellent

Josephine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s convenient, hopefully all businesses will re open after the hurricane damages.especially all the restaurants bc it’s easy access to interstate too
Stayed 1 night in Jul 2025

10/10 Excellent

Kerri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay
Stayed 3 nights in Jul 2025

10/10 Excellent

kathie, moorpark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, cute w big room, nice bed. Very friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean; quiet; very safe; easy parking; yummy cookies
Stayed 1 night in Jul 2025

10/10 Excellent

Lindy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

tony

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place great staff all super friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Aronearee

Stayed 2 nights in Jul 2025

8/10 Good

Corey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked how clean and quit the hotel was. I didnt like that the ice machine on our floor was not working.
Stayed 2 nights in Jul 2025

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

DONALD

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
easy
Stayed 3 nights in Jun 2025

6/10 Okay

Sean

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Property appears nice enough. Once you leave the lobby it's old looking. We reserved & paid for 2 queens but we're given 2 fulls. Pretty shady to charge for one thing & give another. Also asked the front desk for some directions & recommendations around town and the lady me told that she didn't know much about downtown Asheville. So much for a helpful staff
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Amazing staff and nice rooms. Indoor pool and hot tub were nice. Only complaint is the queen beds are not much bigger than the double beds.
Stayed 1 night in Jul 2025