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Downtown Inn and Suites

2.5 star property

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Photo gallery for Downtown Inn and Suites

Fountain
Free daily continental breakfast
Premium bedding, in-room safe, desk, blackout drapes
Exterior
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Housekeeping
  • Laundry

Explore the area

Map
120 Patton Avenue, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪5 min walk‬
  • Wicked Weed Brewing
    ‪9 min walk‬
  • The Orange Peel
    ‪9 min walk‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Standard Double Room

8.0 out of 10
Very good
(94 reviews)
  • 258 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, 1 King Bed

Basic Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Basic Room, 1 King Bed

8.6 out of 10
Excellent
(172 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

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  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (1003)
$108 nightly
The price is $108 total
includes taxes & fees
Four Points by Sheraton Asheville Downtown

About this property

Downtown Inn and Suites

Motel in Downtown Asheville
Along with a seasonal outdoor pool, this smoke-free motel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a computer station, a TV in a common area, and a front-desk safe are onsite.
Downtown Inn and Suites offers 89 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a seasonal outdoor pool.
Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly motel also offers a seasonal outdoor pool, a vending machine, and laundry facilities. Onsite self parking is complimentary.

Downtown Inn and Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 11:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 11:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must provide a picture ID at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 75 mi (120 km) of the property will not be allowed to check in
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Downtown Inn
Inn Downtown
Downtown Inn Asheville
Downtown Inn and Suites Motel
Downtown Inn and Suites Asheville
Downtown Inn and Suites Motel Asheville

Downtown Inn and Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 474 out of 1150 reviews
Rating 8 - Good. 398 out of 1150 reviews
Rating 6 - Okay. 165 out of 1150 reviews
Rating 4 - Poor. 72 out of 1150 reviews
Rating 2 - Terrible. 41 out of 1150 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Tess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Larry

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Glenn

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service
The staff were friendly and accommodating. The hotels location was perfect for our needs. While it is an older property and could use some updates we were impressed by the cleanliness. They offer free breakfast with hot and cold options. The only complaint would be it was rather loud from street noise and neighboring rooms. I would stay here again if in area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, nice staff, right in the middle of downtown Asheville. Safest downtown I've ever been to
Stayed 1 night in Apr 2025

6/10 Okay

David

Convenience
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older, but the owners/management obviously take pride in the care of the hotel. I loved the fountains they have placed around. I had to cut my stay short by a night. I fully anticipated paying for the last night, but the manager insisted on refunding it. That made a big impression on me. This was my first time staying here, but not my last. I will definitely stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

william, Harrisburg

Traveled with group
Liked: Cleanliness, amenities
Clean rooms excellent price convenient to downtown
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Stayed 1 night in Mar 2025

8/10 Good

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All about location in Asheville

Great location perfect for what you need. Nothing fancy but gets the job done
Stayed 1 night in Apr 2025

10/10 Excellent

Nolan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the friendliness of the staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anna at the front desk was so wonderful during our stay. Can’t wait to stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Joretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Joe

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Place was nice, parking was far, regular lot very small and full l.. breakfast was great
Stayed 1 night in Mar 2025

10/10 Excellent

Gorgonio Valentin

Stayed 4 nights in Mar 2025

10/10 Excellent

masaaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I strongly recommend this hotel for staying Asheville , for guests who want to safe ,close access for downtown, cleanness room with very reasonable price! Yes it is not pretty new property but this has lots of advantages especially to access Asheville local downtown.
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Stayed 2 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serenity

I have stayed at the downtown Inn four times this year in 2025. It is a very consistent safe, and comfortable place to stay. I would recommend it to anyone, and look forward to going back in the future.
Stayed 2 nights in Mar 2025

8/10 Good

Jordan

Stayed 2 nights in Mar 2025

8/10 Good

Sydney

Stayed 3 nights in Mar 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Deana

Liked: Cleanliness, staff & service, room comfort

Worth it

As others have said, you can’t beat the price for the location. The room was very clean. It is right on a busy street and the walls seem thin, but overall we would definitely stay again for the price and walkability to all of downtown.
Stayed 2 nights in Mar 2025

8/10 Good

Beth

Traveled with partner, Traveled with family
Liked: Amenities
Love the location and overall quality and service. I wish you had regular draperies rather than blackout, had lower switches on the bed lamps, and had a door that works better. Overall great value!
Stayed 3 nights in Mar 2025