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Downtown Inn and Suites

2.5 star property

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Photo gallery for Downtown Inn and Suites

City view from property
Exterior
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
View from property
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Housekeeping
  • Laundry
  • Pet friendly
  • Breakfast included

Explore the area

Map
120 Patton Avenue, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Wicked Weed Brewing
    ‪10 min walk‬
  • The Orange Peel
    ‪10 min walk‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Standard Double Room

  • 258 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, 1 King Bed

Basic Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Basic Room, 1 King Bed

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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Lobby

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1485)
The price is $101
per night
$114 total
includes taxes & fees
Mar 21 - Mar 22
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About this property

Downtown Inn and Suites

Motel in Downtown Asheville
Along with a seasonal outdoor pool, this smoke-free motel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a computer station, a TV in a common area, and a front-desk safe are onsite.
Downtown Inn and Suites offers 89 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a seasonal outdoor pool.
Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly motel also offers a seasonal outdoor pool, a vending machine, and laundry facilities. Onsite self parking is complimentary.

Downtown Inn and Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 11:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 11:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must provide a picture ID at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 75 mi (120 km) of the property will not be allowed to check in
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Downtown Inn
Inn Downtown
Downtown Inn Asheville
Downtown Inn and Suites Motel
Downtown Inn and Suites Asheville
Downtown Inn and Suites Motel Asheville

Downtown Inn and Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 483 out of 1189 reviews
Rating 8 - Good. 413 out of 1189 reviews
Rating 6 - Okay. 169 out of 1189 reviews
Rating 4 - Poor. 77 out of 1189 reviews
Rating 2 - Terrible. 47 out of 1189 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Suat Serol, Nesconset

Traveled with family and small children
Liked: Cleanliness
There is no ventilation in the toilet, which is a must. The parking lot is insufficient compared to the number of rooms. Instead of asking for ID, the evening attendant would have been much more professional if he had asked for the room number and the names of the people staying in the room. It was completely uncalled for for him to ask for ID in front of my wife. The responsibility of carrying ID while going from room to car is absolutely stupid.
Stayed 1 night in Nov 2024

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2024

10/10 Excellent

Carolina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is super close to downtown
Stayed 1 night in Nov 2024

10/10 Excellent

Glenn

Stayed 1 night in Nov 2024

10/10 Excellent

Cress

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Sheila

Liked: Cleanliness, staff & service, room comfort
Keep your curtains closed
Room was fine, staff were nice. Bed pretty comfortable and shower pressure 10/10. But I was given a room that looked straight out onto the street. And it was an intersection where the crosswalks ding for the sight impaired. A lot. Like, a lot. But I just needed a place to sleep, so it was fine.
Stayed 1 night in Nov 2024

8/10 Good

Marcie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is waffles, cereal options, bagels, jimmy dean sandwiches, yogurt, and apples. Juice and coffee. Not bad for an advertisedco continental. Great location to downtonw. Old clean hotel. Nothing fancy.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Was awesome
Stayed 1 night in Nov 2024

2/10 Terrible

William

Disliked: Staff & service, property conditions & facilities
Person who checked me in was extremely rude. Was told if I didnt have my boarding pass from the sirport he wouldnt let me stay! What a crappy experience wont be staying here again and definitely dont reccomend
Stayed 1 night in Nov 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Trevor

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

MElissa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

anita

Liked: Staff & service
Disliked: Room comfort
Location!
Front desk is always pleasant.. location very convenient to downtown and walking distance to most places. Bedding and beds definitely need updating
Stayed 1 night in Nov 2024

2/10 Terrible

Diana

Stayed 1 night in Nov 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for your money - Great Location, too!
Great value for your money. Hotel was clean, maybe a little worn in spots, but nothing that impacted our stay. It's not at the same level as a Marriott or Hilton, but given the location, was well worth it. Price included parking and continental breakfast. Staff was friendly. If you're trying to visit Asheville on a budget, this is a good option.
Stayed 3 nights in Nov 2024

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great nights rest.
Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin, Sugar Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, smelled good. Bed is comfortable, plenty of pillows.
Stayed 1 night in Nov 2024

8/10 Good

Jean

Business traveler
Liked: Staff & service
It was a good stay just thought that overall the property could use some renovations.
Stayed 2 nights in Nov 2024

10/10 Excellent

kormany b

Stayed 1 night in Jun 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place!
This hotel is great! I have stayed here several times and it’s affordable most of the season, great location, breakfast included and had a 12pm checkout.
Stayed 1 night in Aug 2024

6/10 Okay

John

Stayed 1 night in Sep 2024

8/10 Good

Patrick, Newtown

Stayed 2 nights in Sep 2024

8/10 Good

Emily

Stayed 2 nights in Sep 2024