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Element Asheville Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Element Asheville Downtown

Free daily buffet breakfast
Restaurant
View from property
Indoor pool
55-inch flat-screen TV with digital channels, TV, Netflix

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking available
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Pool
  • Housekeeping

Explore the area

Map
62 College Place, Asheville, NC, 28801
  • Pack Square
    11 min walk
  • Wicked Weed Brewing
    17 min walk
  • Papa Nicks Original Pizza
    5 min walk
  • Asheville, NC (AVL-Asheville Regional)
    21 min drive

Room options

View all photos for Standard Room, 1 King Bed (Mobility Accessible, Tub)

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Mobility Accessible, Tub)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

55-inch flat-screen TV with digital channels, TV, Netflix

Studio, Multiple Beds (Hearing Accessible)

  • 409 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Mountain View

Down comforters, in-room safe, desk, laptop workspace

Studio, Multiple Beds, Mountain View

  • 415 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Down comforters, in-room safe, desk, laptop workspace

Studio, Multiple Beds

  • 415 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Single Room, 1 Bedroom

55-inch flat-screen TV with digital channels, TV, Netflix

Single Room, 1 Bedroom

  • 569 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mountain View (Mobility Accessible, Tub)

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mountain View (Mobility Accessible, Tub)

  • 312 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 Bedroom, Balcony, Mountain View

55-inch flat-screen TV with digital channels, TV, Netflix

Single Room, 1 Bedroom, Balcony, Mountain View

  • 569 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mountain View

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mountain View

  • 310 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Hearing Accessible)

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Hearing Accessible)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

55-inch flat-screen TV with digital channels, TV, Netflix

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 570 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mountain View (Hearing Accessible)

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mountain View (Hearing Accessible)

  • 312 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Multiple Beds (Mobility Accessible, Tub)

55-inch flat-screen TV with digital channels, TV, Netflix

Studio, Multiple Beds (Mobility Accessible, Tub)

  • 409 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Mountain View (Mobility/Hearing Access, Roll-In Shwr)

55-inch flat-screen TV with digital channels, TV, Netflix

Suite, 1 Bedroom, Mountain View (Mobility/Hearing Access, Roll-In Shwr)

  • 570 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Asheville Downtown

Pool
Pet friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1001)
The price is $111
per night
$126 total
includes taxes & fees
Jan 6 - Jan 7
DoubleTree by Hilton Asheville Downtown

About this property

Element Asheville Downtown

3-star hotel in Downtown Asheville
An indoor pool, a rooftop terrace, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and laundry facilities. Housekeeping is available on request.
Element Asheville Downtown offers 100 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters. 55-inch flat-screen televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include bathtubs or showers and hair dryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning. This Beaux Arts hotel also offers an indoor pool, a rooftop terrace, and barbecue grills. Wedding services and tour/ticket assistance can be provided. Onsite parking is available (surcharge), along with a car charging station.

Element Asheville Downtown is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Bicycle rentals
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Built in 2020
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from October 24 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 12.00 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Element Asheville Asheville
Element Asheville Downtown Hotel
Element Asheville Downtown Asheville
Element Asheville Downtown Hotel Asheville
Element Asheville Downtown a Marriott Hotel

Element Asheville Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 330 out of 406 reviews" "
Rating 8 - Good. 51 out of 406 reviews" "
Rating 6 - Okay. 10 out of 406 reviews" "
Rating 4 - Poor. 7 out of 406 reviews" "
Rating 2 - Terrible. 8 out of 406 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all very professional and helpful
Stayed 3 nights in Sep 2024

10/10 Excellent

TRACI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Fast check in. Very comfortable room & very clean. We faced the highway so it was a little noisy but slept through it. Excellent breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Jen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, in a nice location, loved the covered parking spaces. Room was very spacious and the kitchenette was very nice. Staff was helpful and friendly and the free shuttle to downtown was wonderful (Bill, the driver was great). I would return to this property the next time we are in Asheville.
Stayed 2 nights in Sep 2024

4/10 Poor

Casey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room was great and hotel was clean in general. Breakfast was really good and had a lot of great option. However, when the front desk person took my credit card upon check-in I specifically asked if it would be charged and the person said that it won't be charged but only on file if something happens. A few days after my stay I got a charge of $12 on the card. I called and the hotel explained it was for parking. Looking back at the details it does say there is a $12 fee for parking which I missed and don't mind paying for. What bothered me was that there was not upfront communication about what my card was used for. Otherwise I'd give this hotel a 4.5 or 5 stars.
Stayed 1 night in Sep 2024

10/10 Excellent

christine

Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mengu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the qualities in the above plus Clean .
Stayed 2 nights in Sep 2024

2/10 Terrible

Kobina

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
I had an extremely poor customer service experience. There was an error in billing. It took 4 calls to the hotel to get my money refunded. After the third call, they issued a refund, but not for the full amount. I had to call a forth time. When I did, they said that they did not refund the full amount because there is a charge for parking. We were never alerted to that cost. Frustrating and time consuming to say the least! The room was clean. Be aware that there is a lot of road noise from the adjacent highway.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Maira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean, great breakfast!
Stayed 2 nights in Aug 2024

10/10 Excellent

Gretchen, Farmington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and a nice, big, clean room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so clean and welcoming. The room was comfortable and very roomy. Would love to stay there again!
Stayed 2 nights in Aug 2024

8/10 Good

Cathy, Purcellville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Mansimar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provided a fantastic stay with its well-equipped kitchenette, perfect for preparing quick meals. The room was spacious and immaculate, with comfortable beds ensuring a restful night. Located in Downtown, it was ideal for exploring the city's attractions. The staff were welcoming and attentive, making sure all our needs were met. The hotel’s family-friendly environment was a big plus, with amenities catering to both adults and children. The only minor issue was the rooms facing the road are a bit noisy, but overall, it was a wonderful experience, and I highly recommend this hotel for families visiting the area.
Stayed 2 nights in Aug 2024

8/10 Good

Darla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Amy

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Limited breakfast options. Farther from downtown than many other “downtown” hotels. Annoyed to spend $12 on parking for this out of the way location. Everything was new and modern. Fancy coffee machine was a nice perk. Room was small and could have been cleaner (dust bunnies and hair on floor).
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Traveled with group, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone greeted us and were very accommodating with all our needs. The hotel offered everything we needed and more. I would definitely recommend this hotel, next time I come to Asheville I will definitely staying here!😊
Stayed 1 night in Aug 2024

10/10 Excellent

Ruslan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sabrina

Stayed 3 nights in Jul 2024

10/10 Excellent

ALEJANDRA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience!
Amazing experience, really highly recommended, If we can we going to stay again there, no words for the service, environment and breakfast
Stayed 3 nights in Jul 2024

10/10 Excellent

Samantha

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was incredibly helpful and manager was very nice and friendly. Breakfast was great! Nothing to complain about!
Stayed 2 nights in Jul 2024

10/10 Excellent

Chhaya, Alpharetta

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful new property, very nicely decorated, comfortable rooms and bedding. Views are excellent, breakfast and manager’s reception is delightful. The staff is excellent and very welcoming. Would certainly come back
Stayed 1 night in Jul 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious
Stayed 1 night in Jul 2024