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Embassy Suites By Hilton Asheville Downtown

3.5 star property

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Photo gallery for Embassy Suites By Hilton Asheville Downtown

2 restaurants, breakfast, dinner served; American cuisine
Lobby
2 restaurants, breakfast, dinner served; American cuisine
Exterior
Meeting facility

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Pool
$162
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
192 Haywood Street, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Place, Downtown Market Asheville
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪14 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪16 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed 1 Room

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed 1 Room

9.0 out of 10
Wonderful
(6 reviews)
  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Free toiletries, hair dryer, towels, soap

Studio Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 363 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed 2 Room

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed 2 Room

9.8 out of 10
Exceptional
(16 reviews)
  • 460 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Corner

  • 363 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mountain View (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Mountain View (Hearing)

  • 363 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed 2 Room, Mountain View, Corner

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed 2 Room, Mountain View, Corner

10.0 out of 10
Exceptional
(1 review)
  • 512 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 363 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mountain View (Hearing)

  • 363 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | City view

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 460 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • 460 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(17 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds (Hearing)

10.0 out of 10
Exceptional
(5 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Quite, 2 Queen Beds 2 Room, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Quite, 2 Queen Beds 2 Room, Mountain View

9.2 out of 10
Wonderful
(7 reviews)
  • 500 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

55-inch flat-screen TV with digital channels

Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

  • 363 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • 363 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Bathtub (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Bathtub (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(1 review)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Two-Room Suite With Two Queen Beds-Hearing Accessible

  • Sleeps 6

Two-Room King Suite

  • Sleeps 4

1 King Bed 1 Room Studio Suite

  • Sleeps 4

2 Queen Beds 2 Room Mountain View Suite

  • Sleeps 6

Mobility/Hearing Accessible Studio Suite King Roll-in Shower

  • Sleeps 4

1 King Bed 2 Room Corner Suite Mountain View

  • Sleeps 4

1 Kg Studio Ste Mobility/Hearing Access Tub

  • Sleeps 4

Two Room Suite With 2 Queen Beds

  • Sleeps 6

Two-Room King Suite with City View

  • Sleeps 4

2 Room Corner Suite With 1 King Bed And Roll-in Shower-Mobility And Hearing Accessible

  • Sleeps 4

Two-Room Suite With 1 King Bed And Mountain View-Hearing Accessible

  • Sleeps 4

Two-Room Corner King Suite

  • Sleeps 4

1 King 1 Room Studio Suite Hearing Accessible

  • Sleeps 4

Two-Room King Suite with Mountain View

  • Sleeps 4

Two-Room King Suite-Hearing Accessible

  • Sleeps 4

1 Kg 2 Rm Corner Ste Hearing Accessible Mtnview

  • Sleeps 4

View all photos for 1 Kg 2 Rm Cnr Mobility/Hear Access Tub Mtn View

Bathroom | Free toiletries, hair dryer, towels, soap

1 Kg 2 Rm Cnr Mobility/Hear Access Tub Mtn View

  • Sleeps 4

1 King 2 Rm Ste Mobility

  • Sleeps 4

2 Qn 2 Room Ste Mobility

  • Sleeps 6

Premium Room, 1 King Bed, Mountain View (Hearing)

  • Sleeps 4

Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

  • Sleeps 4

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4.5 out of 5, Wonderful, 1,001 reviews
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About this property

Embassy Suites By Hilton Asheville Downtown

3.5-star hotel in Downtown Asheville
Along with 2 restaurants, this hotel has an indoor pool and a fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include valet parking, dry cleaning, and laundry facilities.
Embassy Suites By Hilton Asheville Downtown offers 188 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Embassy Suites By Hilton Asheville Downtown features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

7 meeting rooms are available. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Embassy Suites By Hilton Asheville Downtown has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered each day.
E'terie - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Soprana Rooftop Cucina - This bistro specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (USD 30 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • 2 restaurants
  • Free daily manager's reception

Restaurants on site

  • E'terie
  • Soprana Rooftop Cucina

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 30.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Embassy Suites By Hilton Asheville Downtown Hotel
Embassy Suites By Hilton Asheville Downtown Asheville
Embassy Suites By Hilton Asheville Downtown Hotel Asheville

Reviews

Embassy Suites By Hilton Asheville Downtown Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 353 out of 422 reviews
Rating 8 - Good. 45 out of 422 reviews
Rating 6 - Okay. 11 out of 422 reviews
Rating 4 - Poor. 8 out of 422 reviews
Rating 2 - Terrible. 5 out of 422 reviews

Reviews

10/10 Excellent

Tiffany

Stayed 1 night in Jul 2025

10/10 Excellent

john

Stayed 3 nights in Aug 2025

10/10 Excellent

Mason

Stayed 1 night in Aug 2025

10/10 Excellent

Victoria

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was included with our stay which saved us a lot of money as a family of five. However we wished the pet friendly area for dogs was grass instead of wood mulch.
Stayed 2 nights in Aug 2025

10/10 Excellent

Saimeen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Rooftop restaurant, was excellent with a beautiful sunset view. Bed was comfortable. Complimentary breakfast had an omelet station, in addition to Continental/American style that is the only thing offered. Would definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Dmitry

Stayed 2 nights in Aug 2025

8/10 Good

Alexandra

Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Lisa

Stayed 1 night in Jul 2025

10/10 Excellent

Frank L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Going to the Biltmore House Grounds

Very nice location and outstanding breakfast
Stayed 3 nights in Aug 2025

10/10 Excellent

artur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location! Very good a nice all the staff! The place always clean! Beautiful restaurant on the rooftop. Free breakfast. Valet parking.
Stayed 7 nights in Aug 2025

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Charlie

Traveled with partner
Liked: Amenities
When we arrived at the hotel the valet crew were very professional , kind and intelligent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kassia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Ken

Stayed 2 nights in Aug 2025

10/10 Excellent

Norman

Stayed 1 night in Jul 2025

10/10 Excellent

Kam, HONEA PATH

Stayed 1 night in Jul 2025

10/10 Excellent

RICHARD

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were extremely impressed with this hotel! It doesn’t hurt that it was only two years old…everything was immaculate and in tiptop shape. Special highlights for our family of four: the rooftop restaurant had great food and even better views! The complimentary drinks at 5:00 pm were a great treat! The pool area was spotless. The lobby was very spacious and comfortable. The breakfast buffet was a cut above in quality, especially with made to order omelets. The room was huge, clean and comfortable. And it was a three minute walk to all historic downtown restaurants, clubs, galleries and shops .
Stayed 2 nights in Aug 2025

10/10 Excellent

Billy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good.
Stayed 2 nights in Aug 2025

4/10 Poor

Bethany

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Good location new facility clean
Stayed 1 night in Aug 2025

8/10 Good

Carmen

Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary breakfast menu is quite extensive. Our only challenge is that the desk in the room was so large it left only a very narrow pathway in the room - we resolved by turning it sideways. Otherwise the accommodations were quite satisfactory
Stayed 3 nights in Aug 2025