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Embassy Suites By Hilton Asheville Downtown

3.5 star property

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Photo gallery for Embassy Suites By Hilton Asheville Downtown

Enjoy meals in a spacious outdoor dining area with comfortable seating and a large screen for entertainment.
Relax in the open-plan bar area with a high ceiling, featuring a bar counter and comfortable seating options.
Contemporary corridor with modern seating areas and large windows.
Lobby
Situated in an urban setting, this building features a mix of glass and brick facades with large windows.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Pool
  • Laundry

Explore the area

Map
192 Haywood Street, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • The Orange Peel
    ‪14 min walk‬
  • University of North Carolina at Asheville
    ‪3 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Studio Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Free toiletries, hair dryer, towels, soap

Studio Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed 2 Room

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed 2 Room

9.8 out of 10
Exceptional
(12 reviews)
  • 460 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Quite, 2 Queen Beds 2 Room, Mountain View

1 bedroom, premium bedding, in-room safe, desk

Quite, 2 Queen Beds 2 Room, Mountain View

8.8 out of 10
Excellent
(5 reviews)
  • 500 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Corner

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Corner

  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Bathtub (Mobility & Hearing, Bathtub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Bathtub (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(1 review)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mountain View (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed, Mountain View (Hearing)

  • 363 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed 2 Room, Mountain View, Corner

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed 2 Room, Mountain View, Corner

10.0 out of 10
Exceptional
(1 review)
  • 512 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

55-inch flat-screen TV with digital channels

Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

  • 363 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | City view

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 460 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Mountain View (Hearing)

  • 363 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • 460 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed 1 Room

1 bedroom, premium bedding, in-room safe, desk

Studio Suite, 1 King Bed 1 Room

9.6 out of 10
Exceptional
(5 reviews)
  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(11 reviews)
  • 360 sq ft
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Enjoy a sophisticated dining experience with a view of the surrounding landscape from our elegant dining area.

DoubleTree by Hilton Asheville Downtown

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1001)
$194 nightly
The price is $194 total
includes taxes & fees
DoubleTree by Hilton Asheville Downtown

About this property

Embassy Suites By Hilton Asheville Downtown

3.5-star hotel in Downtown Asheville
Along with 2 restaurants, this hotel has an indoor pool and a fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include valet parking, dry cleaning, and laundry facilities.
Embassy Suites By Hilton Asheville Downtown offers 188 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Embassy Suites By Hilton Asheville Downtown features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

7 meeting rooms are available. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Embassy Suites By Hilton Asheville Downtown has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered each day.
E'terie - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Soprana Rooftop Cucina - This bistro specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (USD 30 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • 2 restaurants
  • Free daily manager's reception

Restaurants on site

  • E'terie
  • Soprana Rooftop Cucina

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 30.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Embassy Suites By Hilton Asheville Downtown Hotel
Embassy Suites By Hilton Asheville Downtown Asheville
Embassy Suites By Hilton Asheville Downtown Hotel Asheville

Embassy Suites By Hilton Asheville Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 254 out of 304 reviews
Rating 8 - Good. 32 out of 304 reviews
Rating 6 - Okay. 9 out of 304 reviews
Rating 4 - Poor. 6 out of 304 reviews
Rating 2 - Terrible. 3 out of 304 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay!
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We booked a 2 bed queen suite. The hotel overbooked and moved us to a king suite with pullout couch and didn’t communicate the change until we arrived. The pull out couch was the worst I have ever seen. You could feel the metal bars and springs. My back hurt after 15 minutes of laying on it. The hotel thought the pull out couch was equivalent to a bed, it was not even close. The hotel offered to move us to the queen suite the second night.
Stayed 2 nights in Apr 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Timothy K.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy. Great breakfasts and happy hours.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are very friendly, convenient location, recommend for families
Stayed 4 nights in Mar 2025

10/10 Excellent

haley

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff, close to downtown. Will stay here again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and valet. Clean property. The breakfast was amazing the omelette bar top notch. A lot of variety.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would get them to update the photo on Hotels.com website, misleading. This hotel was great!
Stayed 1 night in Mar 2025

10/10 Excellent

Greg

Stayed 2 nights in Mar 2025

6/10 Okay

Linda

Stayed 1 night in Mar 2025

10/10 Excellent

LaMont

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Erin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean and the area is very nice. Staff was amazing-from the front desk, to the bartenders, servers, and valet. All were kind and helpful, going out of their way to help, provide assistance, and provide recommendations. We had an amazing stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

brad

Stayed 1 night in Mar 2025

10/10 Excellent

Marla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Robin, Mount Carmel

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled with our pups. Our room was very nice, the breakfast buffet had a wide variety of offerings and we enjoyed the rooftop restaurant.
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Stayed 2 nights in Mar 2025

6/10 Okay

Brian

Stayed 4 nights in Mar 2025

10/10 Excellent

Edmond

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Paz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooftop restaurant with Mtn views
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Business traveler
Very clean hotel. Nice rooms and excellent roof top bar & restaurant
Stayed 1 night in Feb 2025