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Flat Iron Hotel

4.0 star property

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Photo gallery for Flat Iron Hotel

Exterior
Rooftop terrace
Lobby sitting area
Interior detail
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
  • Pet friendly

Explore the area

Map
20 Battery Park Ave, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪4 min walk‬
  • Wicked Weed Brewing
    ‪9 min walk‬
  • The Orange Peel
    ‪9 min walk‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Flat Iron Hotel

4-star hotel in Downtown Asheville
A restaurant, 2 bars/lounges, and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, conference space, and concierge services are onsite.
Flat Iron Hotel offers 71 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Asheville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 900 square feet (84 square meters) include conference space. This Art Deco hotel also offers coffee/tea in a common area, concierge services, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Flat Iron Hotel is a smoke-free property.

Local cuisine breakfasts are available for a surcharge between 7:00 AM and noon on weekends.
Flat Iron Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered valet parking on site (USD 30 per night)

Food and drink

  • Weekend local cuisine breakfast available 7:00 AM to noon for a fee: USD 10 to 50 for adults and USD 10 to 50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 900 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator (100 inch wide door)
  • Hardwood flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1926
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Hulu
  • Netflix
  • Streaming services
  • TV with premium satellite channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 10 to 50 for adults, and USD 10 to 50 for children
  • Uncovered valet parking fee: USD 30.00 per night
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products

Property is also known as

Flat Iron Hotel Hotel
Flat Iron Hotel Asheville
Flat Iron Hotel Hotel Asheville

Flat Iron Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 146 out of 160 reviews
Rating 8 - Good. 8 out of 160 reviews
Rating 6 - Okay. 2 out of 160 reviews
Rating 4 - Poor. 2 out of 160 reviews
Rating 2 - Terrible. 2 out of 160 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great downtown Asheville hotel!
Booked for one night of a birthday weekend in Asheville. Valet parking was prompt and easy (just text when the car is needed), check-in was friendly and professional (glass of prosecco offered was a nice touch). Loved the "beverage station" on the room floor - coffees, teas, hot and cold (including sparkling) water. Shower had amazing pressure. Centrally located with helpful, friendly staff. Will stay here again!
Stayed 1 night in Dec 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing stay!
We had a very relaxing overnight stay at Flat Iron Hotel! The hotel was beautiful and the beds were very comfortable!! Service was excellent and all staff were very friendly and helpful!
Stayed 1 night in Dec 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean space
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location right on Wall St/Battery Park, facinating achitecture, comfortable quiet room (we were in the back). I would give it a 4 1/2 if possible, as they ran out of hot water and my husband took a leukwarm shower. Parking was easy right now, as Asheville had all free parking after Helene. Would be more challenging normally. (paid garage right next door.)
Stayed 1 night in Dec 2024

10/10 Excellent

Fernando A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Traveled with partner
We enjoyed the location. Wonderful staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Asheville Trip
We wanted a hotel in downtown Asheville and we knew the Flat Iron had been recently opened, so we chose it. A great decision because the property was very nice. The old office building vibe was unique and the location was perfect for walking. The staff was very friendly and helpful. And Luminosa, the onsite restaurant was amazing. If you like a quaint and unique take on boutique hotels, the Flat Iron is a hit.
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for 10 year Anniversary
Stayed here on the first day they re-opened from Hurricane Helene and it as a wonderful experience. The Hotel and our room was extremely clean, front desk staff and bellhop were very kind and helpful and made our 10 year Anniversary trip just that much more special. Plus, the Hotel had really cool vibes and atmosphere that you don’t often see. Highly recommend!
Stayed 2 nights in Nov 2024

2/10 Terrible

Abraham

Traveled with family
Liked: Cleanliness, room comfort
Roof top is closed for construction
Stayed 1 night in Nov 2024

10/10 Excellent

Gueisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience!!
The hotel was AMAZING! The shower alone was something to brag about, they even offer you champagne upon arrival, beautifully decorated and super clean!
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Staff was SUPER especially as it was Thanksgiving.
Stayed 2 nights in Nov 2024

10/10 Excellent

Julianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A delightful stay! The staff were all exceedingly gracious and the accommodations were newly updated inside the historical structure. We will stay again on our next visit to Asheville.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

NELLY, Spring Lake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff was super nice, super clean, one thing I would recommend, bring your own pillow, theirs are not great and will leave you a sore neck. Overall I love it!
Stayed 2 nights in Nov 2024

6/10 Okay

Joel

Business traveler
Liked: Cleanliness, staff & service
Not Bad
Not bad, not great. The staff were great, probably the best part. The rooms are small and the bed was hard, which is fine with me, but miserable for my wife. Light switch situation is interesting and it was a challenge getting hot water.
Stayed 1 night in Nov 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property with amazing staff
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Stayed 1 night in Jul 2024

10/10 Excellent

Lane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, kind staff
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the amiance of the hotel and the special gift we received for our 25th anniversary was a nice surprise. Looking forward to staying at this hotel the next time we are in Asheville.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and gracious staff, from the valet to the front desk!
Stayed 1 night in Sep 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Recent stay
Nice hotel in a great location. Overpriced in my opinion. Room was very small, no chair no desk no bench. Bathroom shower was nice but agin nowhere to even sit toiletries. Over $400 a night an an additional $30 a day to park. Like Asheville but probably will not stay here again.
Stayed 2 nights in Sep 2024

4/10 Poor

David

Disliked: Staff & service, amenities
Was through town on a motorcycle ride with my wife. This hotel is completely inept to the needs of riders. Valet is a group of 12 year-olds, who would rather BS with each other than to help a guest - actually had to ask them if they’d open the door as I walk up with arms full of luggage and gear. Room was really small and a bizarre electric drill or small blender noise in the HVAC closet on the hour every hour all night. Beautiful property, decent location within walking distance of a lot of shops and restaurants. Homeless population is very present as is the over abundance of Asheville weirdness. Don’t need to return; too many other great options.
Stayed 1 night in Sep 2024