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Four Points by Sheraton Asheville Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Asheville Downtown

Breakfast served
Lobby
Breakfast served
Reception
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Pool
  • 24/7 front desk
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
22 Woodfin St, Asheville, NC, 28801
  • Pack Square
    5 min walk
  • Harrah's Cherokee Center - Asheville
    6 min walk
  • Rowan Coffee
    2 min walk
  • Asheville, NC (AVL-Asheville Regional)
    18 min drive

Room options

Room, 2 Queen Beds

  • 475 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Four Points by Sheraton Asheville Downtown

3-star hotel in Downtown Asheville
Along with a restaurant, this smoke-free hotel has a fitness center and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning. Housekeeping is available on request.
Four Points by Sheraton Asheville Downtown offers 150 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Wireless Internet access is complimentary. This 3-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 2400 square feet (223 square meters) include conference space. This business-friendly hotel also offers a fitness center, gift shops/newsstands, and tour/ticket assistance. Complimentary uncovered self parking is available on site.

Four Points by Sheraton Asheville Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Chop House - This restaurant serves breakfast only.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 16 for adults and USD 10 for children
  • A restaurant

Restaurants on site

  • Chop House

Things to do

  • Gym
  • Pool

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,400 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 10 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Four Points by Sheraton Asheville Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 480 out of 1001 reviews" "
Rating 8 - Good. 319 out of 1001 reviews" "
Rating 6 - Okay. 115 out of 1001 reviews" "
Rating 4 - Poor. 52 out of 1001 reviews" "
Rating 2 - Terrible. 35 out of 1001 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Shane

Business traveler, Traveled with pets
Disliked: Property conditions & facilities
Charged me a pet fee for my support animal and wouldn't take it off. Tv was some sort of rigged situation.
Stayed 2 nights in Sep 2024

4/10 Poor

James

Traveled with partner
Liked: Staff & service
Wouldn't stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable stay in downtown Asheville with easy access to everything, rooms were clean and beds were comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Sep 2024

4/10 Poor

Gary

Disliked: Staff & service, amenities, property conditions & facilities
In roof safe did not work; TV stopped working second night. Loud argument in hallway at 2am. Don’t wait: tear it down and build those vacation condos now!
Stayed 2 nights in Sep 2024

10/10 Excellent

kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a great place to stay. We will stay here again.
Stayed 1 night in Aug 2024

8/10 Good

simon

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to downtown
Stayed 1 night in Aug 2024

8/10 Good

David

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Easy walk modest price
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay on a road trip to Asheville! Free parking and unlimited free bottled water, plus comfortable beds and high powered shower. Love this hotel!
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great! it is an older hotel that has been updated, so it is not brand new by any means. It is, however, very clean. The mattress and bedding was very comfortable and we slept well. Great location within waling distance to everything. Would stay again.
Stayed 2 nights in Aug 2024

6/10 Okay

Jody

xyz
Stayed 1 night in Aug 2024

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

t

Traveled with group
Liked: Staff & service
non working pool called and asked for adjoining rooms when i arrived they could not accommodate our party.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay. It's an older hotel and the manager told me that they plan on doing a remodel. My room was clean and had the things I needed on my solo vacation. I never tried the breakfast because I wanted to go to places to eat. I liked that the hotel had a parking lot and was in perfect walking distance of plenty of shops, eateries, and cool places to check out. If you're planning on staying this place is affordable and basic for what you got but the location was really good.
Stayed 4 nights in Aug 2024

4/10 Poor

brigid

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The coffee machine in the room was broken and there was no way to charge the i-phone near the bed
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Jordan, Morganton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Competitively priced. Nice enough rooms. Very friendly staff. Best hotel breakfast, by far. This will be our go-to the next time we need to stay overnight in Asheville.
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location within the mountains of Asheville. Overnighter was quiet and loved the walking distance to all shops, restaurants, and attractions.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a real gem and the staff and parking really set it apart
Stayed 2 nights in Aug 2024

10/10 Excellent

Isaac

Traveled with family
Liked: Cleanliness, amenities
Very welcoming in a pinch. We were in another hotel. The place was not what it was when we last stayed there. Had to leave. Restaurant had some issues but overall good experience. We'll definitely do it again. Price was helpful.
Stayed 4 nights in Aug 2024

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and hot tub under repair and not available. Bland outside appearance
Stayed 2 nights in Aug 2024