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Four Points by Sheraton Asheville Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Asheville Downtown

Breakfast served
Exterior
Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Breakfast served

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Gym
    Gym
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
22 Woodfin St, Asheville, NC, 28801
  • Thomas Wolfe Memorial
    4 min walk
  • Pack Square
    5 min walk
  • Harrah's Cherokee Center - Asheville
    6 min walk
  • Asheville, NC (AVL-Asheville Regional)
    18 min drive

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 475 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

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Room

Downtown Inn and Suites

Pool
Breakfast included
Pet friendly
Parking included
4.0 out of 5, Very Good, (1202)
The price is $110
per night
$124 total
includes taxes & fees
Dec 7 - Dec 8
Downtown Inn and Suites

About this property

Four Points by Sheraton Asheville Downtown

3-star hotel in Downtown Asheville
Along with a restaurant, this smoke-free hotel has a fitness center and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning. Housekeeping is available on request.
Four Points by Sheraton Asheville Downtown offers 150 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Wireless Internet access is complimentary. This 3-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 2400 square feet (223 square meters) include conference space. This business-friendly hotel also offers a fitness center, gift shops/newsstands, and tour/ticket assistance. Complimentary uncovered self parking is available on site.

Four Points by Sheraton Asheville Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Chop House - This restaurant serves breakfast only.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 16 for adults and USD 10 for children
  • A restaurant

Restaurants on site

  • Chop House

Things to do

  • Gym
  • Pool

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,400 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 10 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Four Points by Sheraton Asheville Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 481 out of 1000 reviews" "
Rating 8 - Good. 318 out of 1000 reviews" "
Rating 6 - Okay. 114 out of 1000 reviews" "
Rating 4 - Poor. 52 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Jordan, Morganton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Competitively priced. Nice enough rooms. Very friendly staff. Best hotel breakfast, by far. This will be our go-to the next time we need to stay overnight in Asheville.
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location within the mountains of Asheville. Overnighter was quiet and loved the walking distance to all shops, restaurants, and attractions.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a real gem and the staff and parking really set it apart
Stayed 2 nights in Aug 2024

10/10 Excellent

Isaac

Traveled with family
Liked: Cleanliness, amenities
Very welcoming in a pinch. We were in another hotel. The place was not what it was when we last stayed there. Had to leave. Restaurant had some issues but overall good experience. We'll definitely do it again. Price was helpful.
Stayed 4 nights in Aug 2024

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and hot tub under repair and not available. Bland outside appearance
Stayed 2 nights in Aug 2024

6/10 Okay

Christopher

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with group
Stayed 2 nights in Aug 2024

4/10 Poor

Jen

Stayed 2 nights in Aug 2024

4/10 Poor

Neal

Disliked: Amenities, property conditions & facilities
Thin walls, bad plumbing, dark rooms... this is far from a 3 star hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Georgia

Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth F

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Thomas

Disliked: Property conditions & facilities
Rooms are loud
Very loud, noisy stay, a/c very loud, old building, ok location
Stayed 1 night in Aug 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Great hotel except the pool was closed it didn't say that wen i booked i was quite disappointed the staff brought a gift to the room wen they heard it was me and ny grand daughters bday very kind
Stayed 4 nights in Aug 2024

10/10 Excellent

Randy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick decision for an overnight stay in Asheville. The price, the location allowed us to walk around downtown with relative ease. Decided to pay a few bucks more for the breakfast buffet. Worth it!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location when visiting Asheville. Room was a little dated.
Stayed 1 night in Aug 2024

10/10 Excellent

Sandeep

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Aug 2024

4/10 Poor

Veronica

Disliked: Staff & service, amenities, property conditions & facilities
Did not have the room i paid for
Stayed 1 night in Aug 2024

6/10 Okay

zeph

Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Stayed 1 night in Aug 2024

8/10 Good

Herbert

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
It was ok, but the 4 pillows in the room were impossible. Really not what you would expect from a Four Points Sheraton Hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice
Stayed 1 night in Aug 2024

10/10 Excellent

Rosanne

Stayed 2 nights in Jul 2024