Haywood Park Hotel, Ascend Hotel Collection

2.5 star property

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Photo gallery for Haywood Park Hotel, Ascend Hotel Collection

Lobby
Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Lobby sitting area
Meeting facility
Lunch, dinner, brunch served; French cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Housekeeping

Explore the area

Map
1 Battery Park Ave, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪3 min walk‬
  • The Orange Peel
    ‪8 min walk‬
  • Biltmore Estate
    ‪9 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Accessible (Transfer Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • 590 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Master King Bed with Sofa Bed, Single Person Jetted Tub, Pet Friendly

9.6 out of 10
Exceptional
(32 reviews)
  • 475 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub

10.0 out of 10
Exceptional
(11 reviews)
  • 1194 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe City View Suite, 1 King Bed with Sofa Bed, Separate Living/Ding Area, Shower only

9.6 out of 10
Exceptional
(17 reviews)
  • 975 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, 2 Queen Beds (Garden Tub, Sep. Shower, Pet Friendly)

9.2 out of 10
Wonderful
(11 reviews)
  • 750 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 2 Queen Beds, City View (Separate Living/Dining, Shower only)

9.6 out of 10
Exceptional
(5 reviews)
  • 940 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Master King Bed with Sofa Bed, Accessible, Pet Friendly, Shower only

8.8 out of 10
Excellent
(5 reviews)
  • 475 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, 1 King Bed with Sofa Bed, Garden Tub/Separate Shower, Pet Friendly

9.0 out of 10
Wonderful
(13 reviews)
  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, No Sitting Area, Shower only

9.4 out of 10
Exceptional
(15 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Shower only

9.2 out of 10
Wonderful
(5 reviews)
  • 590 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Haywood Park Hotel, Ascend Hotel Collection

Hotel in Downtown Asheville
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Haywood Park Hotel, Ascend Hotel Collection offers 48 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 43-inch plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center.
The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Haywood Park Hotel, Ascend Hotel Collection features a full-service spa and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and 4 meeting rooms. This Art Deco hotel also offers a vending machine, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Haywood Park Hotel, Ascend Hotel Collection is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 9:00 AM and 1:00 PM on weekends.
Isa's French Bistro - This restaurant specializes in French cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (USD 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 1:00 PM for a fee: USD 15 to 25 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Isa's French Bistro

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Shopping mall

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1923
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 25.00 for adults, and USD 10.00 to 15.00 for children
  • Covered valet parking fee: USD 19.00 per day (in/out privileges)
  • Pet fee: USD 60 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Haywood Hotel
Haywood Park
Haywood Park Asheville
Haywood Park Hotel
Haywood Park Hotel Asheville
Park Haywood
Hotel Haywood Park
Haywood Park Hotel
Haywood Park Hotel, Ascend Hotel Collection Hotel
Haywood Park Hotel, Ascend Hotel Collection Asheville
Haywood Park Hotel, Ascend Hotel Collection Hotel Asheville

Haywood Park Hotel, Ascend Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1011 reviews
Rating 8 - Good. 188 out of 1011 reviews
Rating 6 - Okay. 65 out of 1011 reviews
Rating 4 - Poor. 37 out of 1011 reviews
Rating 2 - Terrible. 18 out of 1011 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful historic building! Huge rooms, incredible customer service. I especially liked staying in Children’s Wear. Old Bon Marche charm has been preserved.
Stayed 1 night in Apr 2025

10/10 Excellent

Jerry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Christopher, Vestavia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice downtown place to stay

Nice place. Excellent downtown location amidst restaurants and bars and other venues. Veey chic.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was fantastic. The staff could not have been more friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Stayed 1 night in Apr 2025

10/10 Excellent

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel and we got a great deal which made it even better. Room was big, bed was king size and comfy. Restaurant not open yet but many restaurants in the area just a few minutes away. We chose Cúrate which was 6 min walk. Recommend this hotel. Staff was great and stay was super duper.
Stayed 1 night in Apr 2025

10/10 Excellent

Shanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay 😍

My son and I stopped off in Asheville to recouprate from a weekend in Tennessee. We thoroughly enjoyed our stay. The hotal is absolutely beautiful and our room was clean, very modern and cozy at the same time. This was just the rest and relaxation we needed. I loved being in downtown Asheville and being able to walk to where we wanted to eat and visit. Asheville is such a lovely place, we'll definitely visit again.
Stayed 1 night in Mar 2025

2/10 Terrible

ben

Stayed 3 nights in Mar 2025

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and located in the perfect location downtown! Lots of shopping and so much amazing food! Highly recommend this hotel when staying in Asheville!
Stayed 3 nights in Mar 2025

10/10 Excellent

Harry

Stayed 1 night in Mar 2025

8/10 Good

Ligia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom needs a vent or two, I think the entryway should have a lamp
Stayed 3 nights in Mar 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

George D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very high-end hotel with top grades across the board. It has the kind of service you expected if q
Stayed 2 nights in Feb 2025

8/10 Good

joe

Liked: Cleanliness
Stayed 3 nights in Mar 2025

8/10 Good

Taylor

Starting in downtown Asheville is always fun. Wish their bistro had been open. Limited your breakfast options.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Amy

Traveled with group
Great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Traveled with family
Liked: Amenities
Aurie and James were so helpful when I arrived, and during my stay - Love & prayers to Asheville ☮️
Stayed 2 nights in Mar 2025

8/10 Good

Rachel

Stayed 4 nights in Dec 2024

6/10 Okay

Emily

Traveled with family
Disliked: Staff & service, property conditions & facilities
Our air conditioning in our room went out, after letting the front desk know that morning, we had to remind them four times until we were moved to a new room at 8:30 at night. The room was an upgrade and we appreciated that. The vending/drink situation is very inconvenient. You have to buy your drinks from the receptionist. The food was a vending machine that only accepted one dollar bills. The location is great, but we would not stay here again.
Stayed 2 nights in Mar 2025