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Hilton Garden Inn Asheville Downtown

3.0 star property

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Photo gallery for Hilton Garden Inn Asheville Downtown

Lobby sitting area
Exterior
Breakfast, lunch, dinner served; American cuisine
2 bars/lounges
2 bars/lounges

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar

Explore the area

Map
309 College St, Asheville, NC, 28801
  • Pack Square
    ‪5 min walk‬
  • The Orange Peel
    ‪12 min walk‬
  • Harrah's Cherokee Center - Asheville
    ‪13 min walk‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible | Premium bedding, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired) | Premium bedding, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired) | Premium bedding, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, free WiFi, bed sheets

Room, 1 King Bed

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Premium bedding, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Living area | 43-inch LED TV with premium channels, TV, pay movies

Deluxe Room, 1 King Bed, Non Smoking

  • 724 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

Room, 1 King Bed, Non Smoking, Corner | Premium bedding, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking, Corner

  • 528 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks-Snacks)

Premium bedding, free WiFi, bed sheets

Room, 1 King Bed (Drinks-Snacks)

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

43-inch LED TV with premium channels, TV, pay movies

Suite, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

  • 630 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

43-inch LED TV with premium channels, TV, pay movies

Junior Suite, 1 King Bed, Non Smoking

  • 630 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired) | Premium bedding, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • 338 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Premium bedding, free WiFi, bed sheets

Room, 1 King Bed, Accessible

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

43-inch LED TV with premium channels, TV, pay movies

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Hearing Impaired)

Room, 1 King Bed, Accessible, Corner (Hearing Impaired) | Premium bedding, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Corner (Hearing Impaired)

  • 528 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, free WiFi, bed sheets

Room, 1 King Bed

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

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Hotel Indigo Asheville Downtown by IHG

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1002)
The price is $176
per night
$199 total
includes taxes & fees
Apr 4 - Apr 5
Hotel Indigo Asheville Downtown by IHG

About this property

Hilton Garden Inn Asheville Downtown

3-star hotel in Downtown Asheville
This hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a 24-hour fitness center, a 24-hour business center, and a coffee shop/cafe are onsite.
Hilton Garden Inn Asheville Downtown offers 140 accommodations with complimentary newspapers and complimentary toiletries. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. 43-inch LED televisions come with pay movies. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hilton Garden Inn Asheville Downtown features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 3 meeting rooms. This Asheville hotel also offers tour/ticket assistance, complimentary newspapers in the lobby, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Pillar Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Pavilion Lounge - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Self parking on site (USD 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 6 to 13 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Pavilion Lounge
  • Pillar Kitchen

Things to do

  • 24-hour gym
  • Art gallery
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LED TV with premium channels
  • Pay movies

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6 to 13 per person
  • Self parking fee: USD 15.00 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Asheville Downtown Hotel
Hotel Hilton Garden Inn Asheville Downtown Asheville
Asheville Hilton Garden Inn Asheville Downtown Hotel
Hotel Hilton Garden Inn Asheville Downtown
Hilton Garden Inn Asheville Downtown Asheville
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Asheville Downtown
Hilton Asheville Asheville
Hilton Garden Inn Asheville Downtown Hotel
Hilton Garden Inn Asheville Downtown Asheville
Hilton Garden Inn Asheville Downtown Hotel Asheville

Hilton Garden Inn Asheville Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 567 out of 813 reviews
Rating 8 - Good. 180 out of 813 reviews
Rating 6 - Okay. 42 out of 813 reviews
Rating 4 - Poor. 17 out of 813 reviews
Rating 2 - Terrible. 7 out of 813 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay! Close to the Biltmore, which was the main focus of our trip. We enjoyed breakfast and Alissa was wonderful! A couple things that weren’t ideal: our room overlooked the street so it was a little loud and our door wouldn’t latch properly unless it was slammed closed. Overall a great place to stay and would recommend!
Stayed 2 nights in Dec 2024

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Denise

When I checked in the room they gave me had a “Do Not Disturb” sign on the door so I dragged all my stuff down to the front desk again — and I was four weeks post-op with a knee replacement — after a lot of exasperated frowning and back and forth I got another room. I appreciate that the hurricane really upended things in Asheville but I was trying to give business to the community again. Just wish things had gone more smoothly.
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Stayed 2 nights in Aug 2024

8/10 Good

Grant, Asheville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Very clean and all staff were very pleasant and helpful. Easy parking not free. Within walking distance to good restaurants. There is a rooftop restaurant. The food was ok..they were out of a few dishes. Breakfast buffet was nice and on weekend eggs made to order. Very good. Buffet not free. No laundry room. Our room was very clean and comfortable.
Stayed 3 nights in Sep 2024

10/10 Excellent

Diana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop bar at sunset was worth it. Weekday breakfast buffet was disappointing, expecting better for the price charged.
Stayed 4 nights in Sep 2024

8/10 Good

ryan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Marcia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very spacious and felt more like an apartment than a hotel room. Had lots of amenities like a refrigerator, microwave, sink, desk and a large screen television. The bed was very comfortable. The location was great with an easy walk to downtown. I would highly recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Sep 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!!!
Stayed 1 night in Sep 2024

8/10 Good

Erin

Stayed 2 nights in Aug 2024

10/10 Excellent

Thomas

Liked: Amenities
Everything was excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, welcoming, rooftop bar with nightly entertainment. Close to downtown with hotel shuttle.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great location to downtown
Rooftop bar amazing with lovely staff. Room comfortable and clean outdoor seating area with fire pit was perfect. My only complaint was the breakfast buffet all the food was cold including the coffee. Gave it a try twice incase 1st time was a fluke! Cold on both occasions had to ask them to microwave… I was not the only one asking
Stayed 4 nights in Aug 2024

10/10 Excellent

Tracy J., Lexington

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
We just did a quick overnight at this property for a show at the Cherokee Center. The front desk staff was delightful! We brought our pup and they gave her a welcome bag at check-in with some treats, a toy, waste bags and tips and tricks on where we could take her around town. They also offered their convenient shuttle to run us around town if needed. But it was a nice night so we were able to easily walk to dinner and the show. Grabbed a pre-dinner glass of wine at their rooftop bar/restaurant which was great too! Great location and great staff. Would definitely stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay..impressed by the cleanliness of the facility and the staff being attentive to our well being..
Stayed 2 nights in Jul 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Sara, Antiguo Cuscatlan

Stayed 2 nights in Jul 2024