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Holiday Inn Asheville Biltmore, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Asheville Biltmore, an IHG Hotel

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Point of interest
Lobby
Property amenity
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Pet friendly
    Pet friendly

Explore the area

Map
435 Smokey Park Hwy, Asheville, NC, 28806
  • Asheville Outlets
    6 min drive
  • Bob Lewis Ballpark
    6 min drive
  • Biltmore Winery
    18 min drive
  • Asheville, NC (AVL-Asheville Regional)
    14 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobility, Access Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Comm, Mobility, Access Tub)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Roll Shwr)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Roll Shwr)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

  • 334 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (1013)
The price is $115
per night
$130 total
includes taxes & fees
Dec 7 - Dec 8
Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International

About this property

Holiday Inn Asheville Biltmore, an IHG Hotel

3-star hotel in West Asheville
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Holiday Inn Asheville Biltmore, an IHG Hotel offers 156 accommodations with coffee/tea makers and complimentary weekday newspapers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Holiday Inn Asheville Biltmore, an IHG Hotel provides an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 7 meeting rooms. Event facilities measuring 4499 square feet (418 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in May 2022.

Holiday Inn Asheville Biltmore, an IHG Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
435 Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Georgian, Hindi, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 to 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • 435 Grill

Things to do

  • 24-hour gym
  • Books
  • Games
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Fenced pool
  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4,499 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7 to 16.95 for adults, and USD 0 to 0 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 27 to September 30
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Asheville Biltmore Hotel
Biltmore Holiday Inn
Holiday Inn Asheville
Holiday Inn Asheville Biltmore
Holiday Inn Biltmore
Holiday Inn Biltmore Asheville
Holiday Inn Biltmore Hotel
Holiday Inn Biltmore Hotel Asheville
Holiday Inn Asheville Biltmore East Hotel Asheville

Holiday Inn Asheville Biltmore, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1003 reviews" "
Rating 8 - Good. 270 out of 1003 reviews" "
Rating 6 - Okay. 79 out of 1003 reviews" "
Rating 4 - Poor. 33 out of 1003 reviews" "
Rating 2 - Terrible. 31 out of 1003 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed, friendly and helpful staff. Good continental breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Angela

Liked: Cleanliness
Disliked: Property conditions & facilities
Great food from local restaurant No room service Limited ice machines-not on every floor Elevator out of service No extra blankets
Stayed 2 nights in Aug 2024

8/10 Good

George

Stayed 2 nights in Aug 2024

8/10 Good

Kay

Stayed 3 nights in Aug 2024

10/10 Excellent

Magdalena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay at Holiday Inn West Asheville. The hotel is in a great location. Only a quick drive to downtown and other attractions. Our room was very clean and fairly modern looking. The morning breakfast buffet was pretty good (extra charge but kids eat free). The pool was a nice touch! It was surrounded by many beautiful plants and was indoor connecting to outdoor pool which was fun for the kids. The stuff was very nice and helpful. I would definitely stay here again!
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Muggy Room
Our room was extremely muggy and humid, even with the air on. I believe the air conditioning unit was malfunctioning. If we had stayed for more than one night, we would’ve requested a new room. Also, there was no shampoo in the bathroom, only two conditioners.
Stayed 1 night in Aug 2024

10/10 Excellent

Karl

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Aug 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 1 night in Aug 2024

10/10 Excellent

Jen

Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay
Stayed 1 night in Jul 2024

8/10 Good

Cody

Stayed 1 night in Jul 2024

10/10 Excellent

CLAYTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel itself was very nice, open and clean. Even the outside area seemed very clean. No musty odors or other displeasing odors inside or outside; (No cooking odors or 1970's "fun" odors). No sign of homeless or other vagrants hanging around. The area felt very safe. The room was nice and quiet. The beds were very comfy & soft.
Stayed 2 nights in Jul 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite place to stay in Asheville
Our favorite place to stay in Asheville
Stayed 2 nights in Jul 2024

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very good stay here for 3 nights while I explored the area. Only suggestions are to better explain best way to leave the property is from the back and go around to light. (very busy intersection) And that the back entrance takes you to the 2nd floor. Also no signage to find ice. I went on an ice exploration trip and finally found it on the main floor near the front lobby. But truly well situated while I visited several tourist areas.
Stayed 3 nights in Jun 2024

4/10 Poor

Eva

Stayed 2 nights in Jul 2024

8/10 Good

Kristy

Stayed 1 night in Jul 2024

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty place, very well kept outside and inside. No microwaves in some rooms were a surprise, as were loose toilet seats in two rooms. Perhaps consider a breakfast of sorts since the $16.95 plan didn't seem to sit well with many people. The Staff were ALL excellent.
Stayed 2 nights in Jul 2024

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Bradley

Liked: Cleanliness
Stayed 2 nights in Jul 2024

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, but couldn’t sleep well.
Nice room next to the indoor pool and elevator. Not loud after 10, but both were a bit loud up til then. Great service and reasonably priced, hot food. But for some reason none of the three humans in the room slept well. The a/c cycles loudly and didn’t keep a consistent temp. The dog slept beautifully.
Stayed 1 night in Jul 2024

10/10 Excellent

Nicolas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect in every way - easy check in, ultra comfortable beds, pool, bar and the view. Also nice staff and architecture. We will return soon!
Stayed 1 night in Jul 2024