The Scenic Hotel at Biltmore Village

3.0 star property

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Photo gallery for The Scenic Hotel at Biltmore Village

Lobby lounge
Lobby lounge
Bar (on property)
Indoor pool, sun loungers
Standard Room, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
186 HENDERSONVILLE ROAD, Asheville, NC, 28803
  • The Orange Peel
    ‪3 min drive‬
  • Downtown Market Asheville
    ‪4 min drive‬
  • Biltmore Estate
    ‪11 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪16 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Balcony

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Balcony

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Balcony (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Scenic Hotel at Biltmore Village

3-star Asheville hotel walkable to Cathedral Of All Souls
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a business center, and a meeting room. Housekeeping is available on request.
The Scenic Hotel at Biltmore Village offers 117 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 49-inch flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, The Scenic Hotel at Biltmore Village provides a hot tub and a fitness center. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site.

The Scenic Hotel at Biltmore Village is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from December 17 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Asheville-Biltmore VLG Area
Holiday Inn Hotel VLG Area
Holiday Inn Asheville-Biltmore VLG Area
Holiday Inn VLG Area

The Scenic Hotel at Biltmore Village Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the Biltmore House. East check in and out. Updated clean rooms. Friendly staff. Great price too!!
Stayed 1 night in Dec 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yamil at the front desk is the best!
Yamil at the front desk was the kindest and most courteous hotel associate I have ever encountered. Extremely professional and incredibly helpful! Our room was ready and was fabulous. My family enjoyed the breakfast options. Anything we needed for our room was brought to us very promptly. Our family has a new favorite place to stay when visiting Asheville!
Stayed 1 night in Dec 2024

8/10 Good

carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our night clerk Yamil was absolutely awesome. He always had a smile on his face and was ready to help anyway he could. The hotel was undergoing renovations .So we didn't get to enjoy the amenities, but we do plan on going back.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice friendly and helpful staff regret pool was not in operation during my stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Exceptional Stay at The Scenic Hotel at Biltmore Village My recent stay at The Scenic Hotel at Biltmore Village in Asheville was nothing short of spectacular. Nestled in a prime location just steps from the historic Biltmore Estate and minutes from downtown Asheville, this boutique hotel exceeded all expectations with its combination of modern luxury, impeccable service, and thoughtful amenities. Cleanliness and Comfort: The hotel is immaculate. From the welcoming lobby to my spacious room, every corner of the property was spotless and beautifully maintained. The room itself was a perfect blend of modern design and cozy comfort, featuring a plush bed, high-quality linens, and a well-appointed bathroom with top-notch toiletries. It was evident that great care is taken to ensure guests feel right at home. Amenities: The Scenic Hotel truly caters to every guest’s needs. The complimentary high-speed Wi-Fi was reliable and fast, which was great for both work and streaming. The fitness center was well-equipped, and the indoor pool and hot tub provided the perfect way to relax after a day of exploring Asheville. The complimentary breakfast was a delightful surprise, offering a wide variety of fresh and delicious options to start the day. Location: The location couldn’t be more ideal. Being so close to the Biltmore Estate was a dream, and the nearby shops and restaurants in Biltmore Village added to the charm. The proximity to the Blue Ridge Parkway made it easy to enjoy the scen
Stayed 2 nights in Nov 2024

6/10 Okay

Christina

Traveled with partner
Liked: Cleanliness, staff & service
Beware- there is no pool or hot tub, which the hotel eliminated for a renovation and never updated Expedia. We were initially booked in a room with plastic over the windows for renovations. Desk said they were note this for a discount from Expedia, which they didn’t do.
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Location to Hospital.
Stayed 1 night in Nov 2024

2/10 Terrible

Beth

We canceled our stay with The Scenic Hotel at Biltmore Village because of Hurricane Helene. I called the hotel and canceled due to hotel at the time of cancellation did not have water and they were not ready for guest. The hotel management could not have been nicer. Plan to reschedule and go back in 2025.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brenna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Anna , Lorriane and Chelsea are the best ! Service was excellent and this place is modern and beautiful. Incredibly clean and comfortable. Also super convenient in location to get everywhere we wanted to go . Definitely will stay again
Stayed 2 nights in Nov 2024

10/10 Excellent

ALEGNA

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! Renovated! Staff very friendly and nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit!
We truly enjoyed our visit. The room and hotel was lovely and wonderfully located in the area.
Stayed 1 night in Jul 2024

8/10 Good

Chriscynthia, Youngsville

Stayed 2 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Sep 2024

2/10 Terrible

Jane

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I received an email the day before my travel that it was under renovations. NO POOL, MP HOT TUB, SOME ROOMS HAD WINDOWS AND BALCONIES COVERED BECAUSE OF THE RENOVATIONS. UNACCEPTABLE
Stayed 4 nights in Sep 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Still be remodeled but looking very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Kelli

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Amy, Alpharetta

Traveled with family
Liked: Cleanliness, amenities
Even though there is considerable construction, the services and cleanliness was not affected.
Stayed 2 nights in Sep 2024

10/10 Excellent

LYNNETTE

Traveled with family
Even with renovations going on during stay the stay was great. Staff was excellent, room was updated and really nice. Breakfast was good but nothing special. Would book again!
Stayed 2 nights in Sep 2024

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities
Hotel is doing renovations at this time but was clean and work hours stopped at 7pm. The staff was great easy in and out and lots of food close by
Stayed 3 nights in Sep 2024

6/10 Okay

Dorothy

We were told several days before our trip construction and no indoor pool / hot tub every thing around us torn up should have gotten a discount but close to biltmore so we didn’t attempt to change it
Stayed 2 nights in Sep 2024

6/10 Okay

Jonathan, Charleston

Traveled with family
Liked: Staff & service
Disliked: Amenities
Under construction and a bit messy. Also, limited amenities.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cheryl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
They are renovating the property but it had minimal impact on my stay. I was in a newly updated room and it was wonderful. The shower was large with two shower heads. I was spoiled by the modern updates. Staff were nice and knowledgeable I would stay again
Stayed 1 night in Sep 2024

8/10 Good

Melana

Liked: Cleanliness, staff & service
Disliked: Amenities
We received an email a week before our stay telling us it was under renovation. So the parking was convoluted until we were directed to the parking garage. We couldn’t enjoy the balcony. Some of the hallways were impacted. The staff was wonderful. The ice-maker didn’t work a couple of times when I went to use it, but they said they’d look into it. The breakfast area was nice & the whole place was super clean, you don’t mind big boxes of stuff laying around and not being able to use the amenities that you thought you would have when you booked it. Oddly enough, I would stay there again
Stayed 3 nights in Sep 2024