Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel

Indoor pool, outdoor pool, sun loungers
Terrace/patio
Exterior
In-room safe, desk, laptop workspace, soundproofing
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
42 Tunnel Rd, Asheville, NC, 28805
  • Pack Square
    3 min drive
  • Wicked Weed Brewing
    3 min drive
  • Outback Steakhouse
    2 min walk
  • Asheville, NC (AVL-Asheville Regional)
    21 min drive

Room options

Suite, 1 King Bed

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications)

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds

  • 800 sq ft
  • Sleeps 6
  • 2 King Beds

Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel

Asheville hotel close to Harrah's Cherokee Center - Asheville
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space. Change of towels is available on request.
Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel offers 111 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel provides an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1550 square feet (144 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. Onsite self parking is complimentary.

Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,550 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (34 inch wide door)
  • Handrails in stairways (34 inches high)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
No check-in is possible before 3 PM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Asheville Downtown
Holiday Inn Hotel Asheville Downtown
Holiday Inn Asheville Downtown Hotel
Holiday Inn Suites Asheville Downtown
Inn Asheville Downtown

Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 674 out of 888 reviews" "
Rating 8 - Good. 158 out of 888 reviews" "
Rating 6 - Okay. 26 out of 888 reviews" "
Rating 4 - Poor. 12 out of 888 reviews" "
Rating 2 - Terrible. 18 out of 888 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Sep 2024

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t remember the names of the guests service ladies but they were all fantastic!
Stayed 1 night in Sep 2024

2/10 Terrible

Aaron

Stayed 1 night in Sep 2024

10/10 Excellent

Brandi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were too many tiny speed bumps on this property. They definitely do the trick to keep speeds down and therefore I assume the pedestrians safe, so I get it. But they are so jarring, and there are so many of them. We were dreading them any time we went in and out, and had to hold our coffees up in the air to try not to get spilled on.
Stayed 3 nights in Sep 2024

10/10 Excellent

Susan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown Asheville dining options
Stayed 1 night in Sep 2024

10/10 Excellent

Lanier

Stayed 1 night in Aug 2024

2/10 Terrible

Jonathan

Stayed 2 nights in Aug 2024

10/10 Excellent

Shaun

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Colleen

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Huge stain on the carpet, the room smelled like a gym locker room and the faucet was broken
Stayed 2 nights in Aug 2024

8/10 Good

dale, fairfax

Liked: Cleanliness, staff & service
Overall was ok. But pool, was way too small outside. Hot tub broken. Breakfast was cold. If you put a microwave in, would take care of that problem. But one reason we picked you, was breakfast looked good. While it was warm(eggs etc), by the time you sat down, was cool, not warm.Room was nice. Ft desk, very nice. Wide did not like overall. Next year, will prob use the Hampton Inn
Stayed 3 nights in Aug 2024

6/10 Okay

Cynthia

Liked: Cleanliness, property conditions & facilities
Unsafe neighborhood
The property was clean, but the staff was far from friendly. The hotel is in a questionable neighborhood, and we didn't feel safe after dark. I drive 23 blocks down the road to get gas and saw multiply drug deals taking place. I would not stay at this property again even though it showed good reviews on Hotels.com
Stayed 2 nights in Aug 2024

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom fan is too noisy
Stayed 6 nights in Aug 2024

10/10 Excellent

Rosa, Lawrenceville

Liked: Cleanliness, staff & service, property conditions & facilities
My second time staying here great
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Traveled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There was an unexpected event at the hotel. A sinkhole opened up adjacent to the hotel. There was no water service to the hotel. The staff handled the event with great professionalism. Kept huests updated and offered bottled water and credit for the days stay. The staff were stars!
Stayed 5 nights in Jul 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Near the highway. Couple of dining options nearby.
Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stag was friendly and very helpful
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Ashish, Wellington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location. Short ride into downtown. Breakfast included was a bonus.
Stayed 3 nights in Aug 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to and from
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfy beds, cleanest bathroom I've ever seen! Staff friendly and very helpful. Breakfast crew did an amazing job keeping everything filled, fresh and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Stayed 1 night in Aug 2024

10/10 Excellent

Stanley, Webster

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot for the eclipse
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The pillows are phenomenal!
Stayed 1 night in Jul 2024